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    Notification: UPS ups battery is low

    Scheduled Pinned Locked Moved UPS Tools
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    • F Offline
      fjmp24 @dennypage
      last edited by

      @dennypage Thank you for your help

      F 1 Reply Last reply Reply Quote 0
      • F Offline
        fjmp24 @fjmp24
        last edited by

        Hi,

        I did a test to see if my UPS is working properly. I could see that it wasn't :-(
        The UPS cuts the power very quickly (about 1 minute), which means, for example, my NAS doesn't have time to shut down properly.
        My setup was working before. I updated pfSense. The problem might be coming from there.

        UPS Detail

        Variable 	Value
        battery.charge	100
        battery.charge.low	20
        battery.runtime	1417
        battery.type	PbAc
        device.mfr	EATON
        device.model	Ellipse PRO 650
        device.serial	P354L18GBN
        device.type	ups
        driver.debug	0
        driver.flag.allow_killpower	0
        driver.flag.ignorelb	enabled
        driver.name	usbhid-ups
        driver.parameter.override.ups.delay.shutdown	90
        driver.parameter.pollfreq	30
        driver.parameter.pollinterval	2
        driver.parameter.port	auto
        driver.parameter.synchronous	auto
        driver.state	updateinfo
        driver.version	2.8.2
        driver.version.data	MGE HID 1.46
        driver.version.internal	0.53
        driver.version.usb	libusb-1.0.0 (API: 0x1000102)
        input.frequency	50.0
        input.transfer.high	285
        input.transfer.low	165
        input.voltage	229.0
        input.voltage.extended	no
        outlet.1.desc	PowerShare Outlet 1
        outlet.1.id	2
        outlet.1.status	on
        outlet.1.switchable	no
        outlet.2.desc	PowerShare Outlet 2
        outlet.2.id	3
        outlet.2.status	on
        outlet.2.switchable	no
        outlet.desc	Main Outlet
        outlet.id	1
        outlet.switchable	no
        output.frequency	50.0
        output.frequency.nominal	50
        output.voltage	230.0
        output.voltage.nominal	230
        ups.beeper.status	enabled
        ups.delay.shutdown	90
        ups.delay.start	30
        ups.firmware	01.16.0020
        ups.load	19
        ups.mfr	EATON
        ups.model	Ellipse PRO 650
        ups.power	114
        ups.power.nominal	650
        ups.productid	ffff
        ups.realpower	76
        ups.serial	P354L18GBN
        ups.status	OL
        ups.timer.shutdown	-1
        ups.timer.start	-1
        ups.vendorid	0463
        

        Extra Arguments to driver

        ignorelb
        override.ups.delay.shutdown = 90
        

        Do you have an idea ? Sorry I'm newbie Thanks.

        dennypageD 1 Reply Last reply Reply Quote 0
        • dennypageD Offline
          dennypage @fjmp24
          last edited by

          @fjmp24 How old is the battery? Have you done a calibration test?

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          • F Offline
            fjmp24 @dennypage
            last edited by

            @dennypage I changed the battery this year. I don't understand : "Have you done a calibration test" ?

            dennypageD 1 Reply Last reply Reply Quote 0
            • dennypageD Offline
              dennypage @fjmp24
              last edited by

              @fjmp24 said in Notification: UPS ups battery is low:

              I don't understand : "Have you done a calibration test" ?

              Most UPSs have a "battery calibration test", "runtime calibration test", etc. You are looking for a test that runs the load off of the battery (without cutting mains) to see how the battery behaves under actual load.

              Btw, you should remove the ignorelb directive from the Extra Arguments to driver section. Unless you have a very old UPS that signals low battery whenever the UPS is on battery. You almost certainly do not have such a UPS.

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              • F Offline
                fjmp24 @dennypage
                last edited by

                @dennypage My UPD indicate runtime: 18:21

                dennypageD 1 Reply Last reply Reply Quote 0
                • dennypageD Offline
                  dennypage @fjmp24
                  last edited by

                  @fjmp24 said in Notification: UPS ups battery is low:

                  @dennypage My UPD indicate runtime: 18:21

                  Yes, but that may be completely inaccurate, especially with bad batteries. That's why you run a calibration test.

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                  • F Offline
                    fjmp24 @dennypage
                    last edited by

                    @dennypage I can't run the test. But there's an automated system that does it every week. I tested it without override.ups.delay.shutdown. My UPS shuts down after 30 seconds, compared to 1 minute with the override.ups.delay.shutdown.

                    I don't understand anything :-((

                    dennypageD 1 Reply Last reply Reply Quote 0
                    • dennypageD Offline
                      dennypage @fjmp24
                      last edited by

                      @fjmp24 said in Notification: UPS ups battery is low:

                      @dennypage I can't run the test. But there's an automated system that does it every week. I tested it without override.ups.delay.shutdown. My UPS shuts down after 30 seconds, compared to 1 minute with the override.ups.delay.shutdown.

                      I didn't say you should remove the override.ups.delay.shutdown directive, I said you should remove the ignorelb directive.

                      Also, you do not have anything in the Advanced settings section, correct?

                      As to running a calibration test, consult your UPS manual or support from the manufacturer of your UPS.

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                      • F Offline
                        fjmp24 @dennypage
                        last edited by

                        I didn't say you should remove the override.ups.delay.shutdown directive, I said you should remove the ignorelb directive.

                        Ok, I will test without ignorelb directive.

                        Also, you do not have anything in the Advanced settings section, correct?

                        Yes

                        As to running a calibration test, consult your UPS manual or support from the manufacturer of your UPS.

                        I find anything I will search tomorow

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