Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Installing on a Firebox X700

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    108 Posts 7 Posters 45.5k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • G Offline
      GOBIGRED
      last edited by

      Ive try physdiskwrite gui, they command line all running with admin rights, im trying to use this file pfSense-2.0.1-RELEASE-4g-i386-nanobsd.img.gz

      1 Reply Last reply Reply Quote 0
      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        Hmmm, I don't have Windows 7 (or Vista) so I have no experience trying to use that OS. It's important to realise though that it seems a user with admin rights is not the same as Administrator. Can you use any other machine to transfer the image.

        You might want to use: pfSense-2.0.1-RELEASE-2g-i386-nanobsd.img.gz
        This smaller image is guaranteed to fit on your card.

        Steve

        1 Reply Last reply Reply Quote 0
        • G Offline
          GOBIGRED
          last edited by

          So i got the file to write to CF using xp, but in putty nothing shows up is the serial port noth working?

          1 Reply Last reply Reply Quote 0
          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            The serial port should work without any further action. You have to have putty set to 9600 8 N 1.

            If you boot the Watchguard CF card the serial port runs at 115200 instead.

            Or do you mean after the initial setup?

            Steve

            1 Reply Last reply Reply Quote 0
            • G Offline
              GOBIGRED
              last edited by

              So i got the file to transfer to CF, Then i go and try to connect using putty, hyperterminal and dont see anything on the the screen, the lcd light is on but showing nothing and the power light is orange and the arm button is red! Dont know what else to do any help would be great.

              Thanks

              1 Reply Last reply Reply Quote 0
              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                Do you know this box is fully functional?
                Does it boot the Watchguard CF card successfully?
                Can you see the Watchguard OS boot sequence at 115200?

                Steve

                1 Reply Last reply Reply Quote 0
                • G Offline
                  GOBIGRED
                  last edited by

                  yes the box works, i had M0no0wall on it and wanted to try something new!

                  1 Reply Last reply Reply Quote 0
                  • G Offline
                    GOBIGRED
                    last edited by

                    ive tried connecting with a 9 pin male cable to the port on my computer with a male 9 min and a keyspan to the db9 cable and get nothing, is theere a special cable firebox wants you to use?

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      No it's a standard serial port with a standard null modem cable.
                      Did the serial port work with m0n0wall? Have you changed any other part of the setup? Different computer, different putty version etc?
                      If it worked with m0n0wall it should work with pfSense.

                      Steve

                      1 Reply Last reply Reply Quote 0
                      • G Offline
                        GOBIGRED
                        last edited by

                        nope i couldnt get it work using windows 7 so i went to a xp pc and wrote the files to the card, put th card back in and tried to use putty and nothing shows up!!

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          Well one of two things is happening here, assuming the firebox is working correctly:

                          1. The image is not writing to the card correctly.

                          2. Your serial cable setup is not working.

                          If the image doesn't write properly then physdiskwrite will show errors. Possibly the image was corrupted during download. Did you check the md5?
                          Have you proved your serial cable setup with something else? What do you mean by 'keyspan'?

                          Steve

                          1 Reply Last reply Reply Quote 0
                          • G Offline
                            GOBIGRED
                            last edited by

                            So i dont know what going on

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              I'm sure we can get this working, many other users have.  :)
                              However in order to troubleshoot the problem you need to answer my questions as best you can.
                              If I'm asking you something you don't understand then please ask me to clarify it.

                              Did you check the MD5 sum of the downloaded image file against the one provided?

                              Have you tested your serial cable setup successfully with any OS?

                              Steve

                              1 Reply Last reply Reply Quote 0
                              • G Offline
                                GOBIGRED
                                last edited by

                                A keyspan is just a serial to usb adapter. And yes i i can use the same serial cable on a cisco device

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S Offline
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Ah OK,
                                  Next thing then is to check that your serial connection on the firebox is working.
                                  Boot the firebox either to m0n0wall (if you are sure that is working) or with the original Watchguard OS. Both should provide output on the serial port, m0n0wall at 9600 and the Watchguard OS at 115200.
                                  If you can see some output from either of those then the pfSense card is not booting for some reason.

                                  Steve

                                  1 Reply Last reply Reply Quote 0
                                  • G Offline
                                    GOBIGRED
                                    last edited by

                                    Looks like i dont have a copy of the WG os (moran me thought i did on the file server) is there anyway to get a couple? But m0nowall works. So there has to be something im doing wrong? Im new to this im use to using cisco firewall so trying out something new as a side project and would like to get it up LOL.

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S Offline
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      So when you boot m0n0wall you can see output on the serial console?

                                      Steve

                                      1 Reply Last reply Reply Quote 0
                                      • G Offline
                                        GOBIGRED
                                        last edited by

                                        Yes i can se a output with monowall!!

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S Offline
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Ok, so the serial connection is proven working.
                                          In that case the box is not booting the CF card for some reason.
                                          1. The image is not being correctly written to the card.
                                          2. The card is somehow incompatible with the box.

                                          To confirm the card is compatible you can try writing the m0n0wall image to it.

                                          Steve

                                          1 Reply Last reply Reply Quote 0
                                          • G Offline
                                            GOBIGRED
                                            last edited by

                                            What kind of card do you need to use?

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.