Unable to check for updates or Packages
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pfsense.org resolves to 69.64.6.21
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Do a traceroute to updates.pfsense.org and www.pfsense.org and post the results. Also what are your DNS servers?
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DNS:
127.0.0.1
68.116.46.70
71.93.22.72
192.168.0.254I'm using 68.116.46.70 and 71.93.22.72 on another pfsense without problems.
Traceroute:
www.pfsense.org1 68-116--.static.mdfd.or.charter.com (68.116..) 0.499 ms 0.582 ms 0.958 ms
2 10.101.9.1 (10.101.9.1) 11.979 ms 11.527 ms 7.499 ms
3 dtr03mdfdor-tge-0-3-0-3.mdfd.or.charter.com (96.34.104.160) 11.294 ms 8.693 ms 9.025 ms
4 96-34-105-194.static.unas.or.charter.com (96.34.105.194) 19.521 ms
edr01mdfdor-tge-0-7-0-10.mdfd.or.charter.com (96.34.104.76) 11.716 ms
edr01mdfdor-tge-0-7-0-1.mdfd.or.charter.com (96.34.104.34) 11.623 ms
5 67-148-50-33.dia.static.qwest.net (67.148.50.33) 20.286 ms 18.989 ms 18.413 ms
6 sea2-pr2-ae5-401.us.twtelecom.net (64.132.69.201) 15.744 ms 15.825 ms 87.887 ms
7 lou1-ar2-xe-0-0-0-0.us.twtelecom.net (66.192.246.6) 85.217 ms 84.077 ms 102.345 ms
8 gsr1.bluegrass.net (216.135.95.6) 82.525 ms 81.608 ms 80.394 ms
9 * * *updates.pfsense.org
1 68-116--.static.mdfd.or.charter.com (68.116..) 0.508 ms 0.560 ms 0.948 ms
2 10.101.9.1 (10.101.9.1) 7.741 ms 11.438 ms 7.988 ms
3 dtr03mdfdor-tge-0-3-0-3.mdfd.or.charter.com (96.34.104.160) 9.910 ms 10.082 ms 8.068 ms
4 96-34-105-194.static.unas.or.charter.com (96.34.105.194) 9.011 ms
edr01mdfdor-tge-0-7-0-10.mdfd.or.charter.com (96.34.104.76) 11.630 ms
edr01mdfdor-tge-0-7-0-1.mdfd.or.charter.com (96.34.104.34) 11.664 ms
5 67-148-50-33.dia.static.qwest.net (67.148.50.33) 16.565 ms 18.660 ms 15.988 ms
6 63.146.27.46 (63.146.27.46) 35.247 ms
63.146.27.218 (63.146.27.218) 37.404 ms
63.146.27.46 (63.146.27.46) 39.908 ms
7 ae-6.r20.snjsca04.us.bb.gin.ntt.net (129.250.5.12) 28.289 ms 27.849 ms 29.329 ms
8 ae-4.r21.asbnva02.us.bb.gin.ntt.net (129.250.4.102) 97.443 ms 99.313 ms 107.269 ms
9 ae-2.r23.amstnl02.nl.bb.gin.ntt.net (129.250.2.145) 185.785 ms 180.004 ms 180.381 ms
10 ae-2.r02.amstnl02.nl.bb.gin.ntt.net (129.250.2.159) 192.140 ms 183.189 ms 183.874 ms
11 kpn-2.r02.amstnl02.nl.bb.gin.ntt.net (81.20.64.27) 183.825 ms
kpn-1.r02.amstnl02.nl.bb.gin.ntt.net (81.20.64.26) 187.810 ms
kpn-2.r02.amstnl02.nl.bb.gin.ntt.net (81.20.64.27) 192.835 ms
12 nl-asd-dc2-ias-arg37-te-3-0-0.kpn.net (139.156.113.157) 181.814 ms 185.347 ms 182.049 ms
13 139.156.72.238 (139.156.72.238) 181.059 ms 190.087 ms 187.286 ms
14 * * *Thanks for your help
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This makes no sense to me. None. Sorry…
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This is something more than just network problem. If if was a problem with DNS or upstream filtering you would see a more sane error message such as "unable to check for updates".
Have you installed or uninstalled any packages?Steve
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I first noticed the problem after I was setting up and testing a couple ipsec tunnels. Sometime during the process of setting that up I noticed this problem. I'm 99.9% positive it was working before this point.
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Are you routing your network through the IPSEC tunnels?
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Nope. I also have about 20 workstations behind pfsense that have no issues reaching the internet. Also at the moment ipsec is configured but I don't have the tunnels established, intentionally.
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Try getting rid of 127.0.0.1 DNS…..just for testing.
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I removed both 127.0.0.1 and 192.168.0.254 from the dns. No change
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Have you rebooted the firewall?
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yup I rebooted as well after removing them.
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Are you still seeing the php errors you referenced in your first post? Or the more expected error you quoted in your second post?
Steve
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This is the error I was getting in my first topic http://forum.pfsense.org/index.php/topic,51619.0.html
php: /index.php: XMLRPC communication error: Operation timed out
At some point before starting this thread I stopped seeing this error.Since then these are the only two errors I'm seeing.
php: /pkg_mgr_installed.php: XMLRPC communication error: php_network_getaddresses: getaddrinfo failed: hostname nor servname provided, or not known
php: /index.php: XMLRPC communication error: php_network_getaddresses: getaddrinfo failed: hostname nor servname provided, or not known -
These PHP errors are an indication that something is more seriously awry. You shouldn't be seeing those at all.
Steve
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I'm getting a 404 on http://updates.pfsense.org/_updaters
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404 is the correct response from that URL.
If you want to see something try http://updates.pfsense.org/_updaters/version which returns a small file with the current version number.
Steve
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Thanks. Didn't intend to hijack… I thought it was related.
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Just to add here, i also have this problem.. for weeks now mine has been saying it cant get update info. Changed nothing.. if i go in and change the update servers still the same. I didnt care too much as i didnt really want to upgrade as mine is running smoothly
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Is there any files or logs we can look at to help track this down?