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    Unable to check for updates or Packages

    Scheduled Pinned Locked Moved General pfSense Questions
    25 Posts 6 Posters 7.2k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      This is something more than just network problem. If if was a problem with DNS or upstream filtering you would see a more sane error message such as "unable to check for updates".
      Have you installed or uninstalled any packages?

      Steve

      1 Reply Last reply Reply Quote 0
      • J
        justsomeguy6575
        last edited by

        I first noticed the problem after I was setting up and testing a couple ipsec tunnels. Sometime during the process of setting that up I noticed this problem. I'm 99.9% positive it was working before this point.

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        • S
          Supermule Banned
          last edited by

          Are you routing your network through the IPSEC tunnels?

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          • J
            justsomeguy6575
            last edited by

            Nope. I also have about 20 workstations behind pfsense that have no issues reaching the internet. Also at the moment ipsec is configured but I don't have the tunnels established, intentionally.

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            • S
              Supermule Banned
              last edited by

              Try getting rid of 127.0.0.1 DNS…..just for testing.

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              • J
                justsomeguy6575
                last edited by

                I removed both 127.0.0.1 and 192.168.0.254 from the dns. No change

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                • S
                  Supermule Banned
                  last edited by

                  Have you rebooted the firewall?

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                  • J
                    justsomeguy6575
                    last edited by

                    yup I rebooted as well after removing them.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Are you still seeing the php errors you referenced in your first post? Or the more expected error you quoted in your second post?

                      Steve

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                      • J
                        justsomeguy6575
                        last edited by

                        This is the error I was getting in my first topic http://forum.pfsense.org/index.php/topic,51619.0.html
                        php: /index.php: XMLRPC communication error: Operation timed out
                        At some point before starting this thread I stopped seeing this error.

                        Since then these are the only two errors I'm seeing.
                        php: /pkg_mgr_installed.php: XMLRPC communication error: php_network_getaddresses: getaddrinfo failed: hostname nor servname provided, or not known
                        php: /index.php: XMLRPC communication error: php_network_getaddresses: getaddrinfo failed: hostname nor servname provided, or not known

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          These PHP errors are an indication that something is more seriously awry. You shouldn't be seeing those at all.

                          Steve

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                          • T
                            tacfit
                            last edited by

                            I'm getting a 404 on http://updates.pfsense.org/_updaters

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              404 is the correct response from that URL.

                              If you want to see something try http://updates.pfsense.org/_updaters/version which returns a small file with the current version number.

                              Steve

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                              • T
                                tacfit
                                last edited by

                                Thanks. Didn't intend to hijack… I thought it was related.

                                1 Reply Last reply Reply Quote 0
                                • L
                                  luke240778
                                  last edited by

                                  Just to add here, i also have this problem..  for weeks now mine has been saying it cant get update info.  Changed nothing.. if i go in and change the update servers still the same.  I didnt care too much as i didnt really want to upgrade as mine is running smoothly

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                                  • J
                                    justsomeguy6575
                                    last edited by

                                    Is there any files or logs we can look at to help track this down?

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Seeing those PHP errors often means some file is missing or corrupted. Have you installed/uninstalled any packages?
                                      If there is nothing helpful in the system log then it would a matter of digging in the code to see what is being passed to the php code that it can't handle and why.

                                      You may have found a legitimate bug of course.

                                      At this point, unless you really have a need to know why this happened, I would probably reinstall and see if it is repeatable.

                                      Steve

                                      Edit: You could look in /tmp/PHP_errors.log

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