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    After upgrade no nics found in system

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    26 Posts 7 Posters 4.3k Views
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    • D
      doktornotor Banned
      last edited by

      Lesson: it takes seconds to back up the configuration before upgrade.

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      • F
        fragged
        last edited by

        Could be this same issue again? https://forum.pfsense.org/index.php?topic=87343.msg482163#msg482163

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        • D
          doktornotor Banned
          last edited by

          No idea. All we got from you is you have Intel GLAN and unknown one on your MB.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            @fragged:

            Could be this same issue again?

            Unlikely it's completely different hardware. Both systems with that issue were very similar Supermicro servers. The fix hasn't been confirmed on the second box yet either and the symptoms were not identical. We would have to check the logs though.

            Steve

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            • N
              nambi
              last edited by

              So i put another card in was able to boot and get my backup.

              Now upon resintall I booted from my USB key with 2.2 and still can't see the nics. One is buyild on board the other is on a riser.

              I pulled the riser and it's an intel pro/1000 gt dektop adapter

              it also has a number 865080

              This was working flawless on earlier versions on 2.2 no go? is this a freebsd issue?  This is seems to be a common card.

              Anyone know how I can get my current cards to work in 2.2?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Check the boot log, are the cards detected at all? Are there errors shown?
                Read the thread Fragged linked to above. Your hardware is different but do you see the PCI bus memory allocation errors reported there?

                Steve

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                • K
                  kejianshi
                  last edited by

                  See if it still boots 2.1.5 live image.  Just to be sure nothing has happened to your hardware.

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                  • D
                    doktornotor Banned
                    last edited by

                    @nambi:

                    So i put another card in was able to boot and get my backup.

                    Uhm…. I like... kinda... hoped... you'd restore the backup and use the working 2.1.5 system to finally post some useful info about the NICs. Apparently not the case.

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                    • C
                      cmb
                      last edited by

                      Information about the NICs is necessary to offer any useful suggestions.

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Well we know that is motherboard is this so we know the on-board NIC, despite it being an Intel board, is a Realtek 8111E. No reason for that to disappear. No reason for either to disappear though. Something more fundamental happening here.

                        Steve

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                        • K
                          kejianshi
                          last edited by

                          Boot this thing on 2.15 to see if its a software or hardware problem.

                          Or hey…  Lets chat about it a few more days?

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                          • N
                            nambi
                            last edited by

                            This is a very strange issue, I booted to 2.1.5 both nics detected without issues. backed up. then I read a post about doing this.

                            hint.agp.0.disabled=1
                            in loader.conf

                            so i reinstalled 2.2 to try, this time my nic were detected. I was able to reboot and get pf sense up and running on 2.2,. i then tried to set the nics up again and sure enough they do no detect.
                            but since I had already saved the info pf sense will boot, I also logged in via gui and I can see both nics are online, when i disconnect any of the cat5's they show offline so they are working but if I setup the nics again they fail to detect.

                            I would like to alter the loader.config but when I putty into the unit using root and the pfsense path I then go into "shell" I can't seem to locate the the loader.config I can't seem to find the /boot folder

                            I can now get this to function but I'm afraid if I ever have to reset the nics, I won't be able to.

                            REaltek 8168/1811 onboard and intel pro/1000 GT 82558 chipset on a riser

                            screenshot.jpg
                            screenshot.jpg_thumb

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                            • K
                              kejianshi
                              last edited by

                              So, run 2.15 abit longer and give the devs a little time to sort it out.

                              Try again at 2.21 which I'd assume is as sure to come as death and taxes.

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                @nambi:

                                I was able to reboot and get pf sense up and running on 2.2,. i then tried to set the nics up again and sure enough they do no detect.

                                This is a confusing statement. Please define exactly what you mean by 'no detect'. Why did you try to set them up again? Where are you doing that?

                                Are you trying to using the auto-detect function at the initial setup interfaces screen? Are the two NICs listed above that as valid interfaces?

                                Steve

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                                • P
                                  phil.davis
                                  last edited by

                                  I would like to alter the loader.config but when I putty into the unit using root and the pfsense path I then go into "shell" I can't seem to locate the the loader.config I can't seem to find the /boot folder

                                  cd /boot
                                  ls -l loader*
                                  

                                  You should put your own changes in loader.conf.local - if it does not already exist, you can easily create an empty one:

                                  touch /boot/loader.conf.local
                                  

                                  You can edit it from the command prompt, if you are happy with that, or just go to Diagnostics->Edit File on the web GUI and load and edit it there.

                                  And answer the questions from stephenw10 above - we really need to know if it is just the auto-detect up/down stuff that is not working, or if your NICs are not detected at all…

                                  As the Greek philosopher Isosceles used to say, "There are 3 sides to every triangle."
                                  If I helped you, then help someone else - buy someone a gift from the INF catalog http://secure.inf.org/gifts/usd/

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                                  • N
                                    nambi
                                    last edited by

                                    I'm up and running (kind of)
                                    thank you, this problem was so tempermental I really don't understand what fixed it, but I did put the suggested fix in the loader.config.local
                                    I'm up and both nic are detected.

                                    I restored from backup the full system (without package info)  but many services from the packages still remained and didn't start. I tried to clean up some old packages that didn't work, by reinstalled ontop then removed them and they came out.

                                    for some reason my gui is gone and I get a 503 - Service Not Available.  I will reboot and try but I can't do it now too many people already on my back about the downtime.

                                    I really appreciate the help
                                    the nics were being detected upon boot but the autodetect was NOT recognizing them, and when I manually entered the name it also wouldn't accept it.

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                                    • P
                                      phil.davis
                                      last edited by

                                      loader.config.local

                                      For reference of future readers, the correct name of this file is:

                                      loader.conf.local
                                      

                                      I guess that nambi has edited the correct file, but just typed the name wrong in the post.

                                      As the Greek philosopher Isosceles used to say, "There are 3 sides to every triangle."
                                      If I helped you, then help someone else - buy someone a gift from the INF catalog http://secure.inf.org/gifts/usd/

                                      1 Reply Last reply Reply Quote 0
                                      • N
                                        nambi
                                        last edited by

                                        yes I did thanks for the correction.

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