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    Internet Keeps going down

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    65 Posts 7 Posters 12.0k Views
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    • X Offline
      xman111
      last edited by

      Just changed the cable and the port that it was plugged into to rule out the port and cable..  When the internet is up, all lights are solid and since it is a modem/gateway, the port that goes to PFsense WAN port blinks with activity.  When it went down, everything was solid (including ONLINE light) EXCEPT the port that is connect to WAN of PFsense was out.

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      • ? Offline
        A Former User
        last edited by

        Well for what it is worth, I doubt SHAW is IPv6 for the last mile yet as rumor has it and they are behind Telus which I am on, so I would run IPv4 only including the WAN.  I do not use IPv6 at all, as in disabled completely with PFSense. Also the DNS Resolver settings need touch up. Your Outbound should be WAN instead of default all, then select your LAN,s for the other setting which in the photo,s show they are NOT selected. Finally the last snapshot is probably going to be the Release coming this Tuesday I have heard.
        It may help to update to latest.
        IPv6 is still long ways off before you will need to turn it on.

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        • ? Offline
          A Former User
          last edited by

          https://community.shaw.ca/thread/11841
          Did some checking and when the Cisco DPC3825 is in bridged mode only port one works.

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          • X Offline
            xman111
            last edited by

            you live anywhere near Coquitlam?  :)

            I was wondering about IPv6, i will try to disable it.  I will also fix up the DNS resolver settings.  When the final 2.3 comes out I will upgrade to that.

            Here is my plan of attack.

            Since I switched cables and switched ports on the cable modem, i don't think it is a cable or the port.  I guess it has to be either the cable modem itself, pfsense, the Intel dual PCIe NIC or maybe a setting on the motherboard to do with PCIe or something.

            I am going to get Shaw in to replace the cable modem, that will take that out of the equation.  If I keep having problems, i will pull the dual NIC and use the 2 built in Intel NICS, that should eliminate the NIC. I also have another computer I can try to completely remove the MiniITX build as a problem.

            Man, what a nightmare.. Sounds like a couple more weeks of internet/family hell :)

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            • X Offline
              xman111
              last edited by

              just saw your reply.. now it is working but I will move it back to port 1 just to be safe.

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              • ? Offline
                A Former User
                last edited by

                @xman111:

                just saw your reply.. now it is working but I will move it back to port 1 just to be safe.

                Check the link to the SHAW also. You know it may not hurt to do a default setting redo and then go back into bridge mode. Hard reboot of modem may work if it was using wrong port any length of time. But see how #one works first I guess.  ;)
                Alberta.  :)

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                • X Offline
                  xman111
                  last edited by

                  I was using port one before, i only switched to another port to try to rule out the port :)

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                  • X Offline
                    xman111
                    last edited by

                    is this what it should be like?  i got an error on the top one, it has to be all..  turned off at ipv6..

                    https://drive.google.com/open?id=0B4IAV3fk9yIYUmZXVkZJa3ZwV2M

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                    • ? Offline
                      A Former User
                      last edited by

                      pick each LAN interface you are running that needs DNS  and also you should see Localhost . I did not pick my IPv6 interfaces. I have 3 picked myself for two network LANS and localhost(firewall itself)

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                      • X Offline
                        xman111
                        last edited by

                        got it, thanks, let the testing and ruling stuff out begin…

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                        • X Offline
                          xman111
                          last edited by

                          made the changes,  Internet went down again. .  trying different computer with everything else the same, if anyone cares :)

                          Here is a pic of my simplest form network..

                          https://drive.google.com/file/d/0B4IAV3fk9yIYT3VUQ3pzeFFEbWM/view?usp=sharing

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                          • chpalmerC Offline
                            chpalmer
                            last edited by

                            Do you have a simple switch you could put between the modem and the router?

                            Are you not able to see any of the admin pages on the modem?  There could be an issue between the two devices that is causing this and the logs might show something…

                            Triggering snowflakes one by one..
                            Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                            • X Offline
                              xman111
                              last edited by

                              I do have a nice Cisco switch that i could put between the modem and the router.  I cannot see any admin pages on the modem.  I could if it was in "gateway" mode and acting like a router but since it is in bridged mode, it is just acting like a cable modem, cannot get into it I believe, i have tried.

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                              • chpalmerC Offline
                                chpalmer
                                last edited by

                                There should be a way to get into it…  Otherwise how would you change it back to gateway mode?

                                Do you remember the old address it responded to?

                                Triggering snowflakes one by one..
                                Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                                • X Offline
                                  xman111
                                  last edited by

                                  pretty sure the only way you can get back into it is to factory reset it with the reset button on the back.  It used to respond to 192.168.0.1, now that ip is unreachable.

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                                  • chpalmerC Offline
                                    chpalmer
                                    last edited by

                                    http://192.168.0.1:8080  work?

                                    Im reading the manual now…

                                    Triggering snowflakes one by one..
                                    Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                                    • X Offline
                                      xman111
                                      last edited by

                                      let me check when i get home, just at work now.  would be very helpful if it did.  was able to get the other computer up and running before I went to work today and I think the internet went down before I even left for work.  will have to double check when i get home.  thanks for your replies and trying to help guys, I REALLY appreciate it.

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                                      • chpalmerC Offline
                                        chpalmer
                                        last edited by

                                        Cool-  Good luck!

                                        Im watching a video of a guy accessing his in bridge mode and showing how he did it so I know its possible.  You dont have any LAN rules preventing the connection do you?

                                        https://www.youtube.com/watch?v=C-0VhTXxHS8

                                        Triggering snowflakes one by one..
                                        Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                                        • X Offline
                                          xman111
                                          last edited by

                                          I had some port forward rules before to try to get my VOIP phone working but have since installed with just the default PFsense rules, haven't changed a thing for a bare install.

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                                          • chpalmerC Offline
                                            chpalmer
                                            last edited by

                                            Ok– will wait to read your progress later.

                                            :)

                                            Triggering snowflakes one by one..
                                            Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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