Internet Keeps going down
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https://community.shaw.ca/thread/11841
Did some checking and when the Cisco DPC3825 is in bridged mode only port one works. -
you live anywhere near Coquitlam? :)
I was wondering about IPv6, i will try to disable it. I will also fix up the DNS resolver settings. When the final 2.3 comes out I will upgrade to that.
Here is my plan of attack.
Since I switched cables and switched ports on the cable modem, i don't think it is a cable or the port. I guess it has to be either the cable modem itself, pfsense, the Intel dual PCIe NIC or maybe a setting on the motherboard to do with PCIe or something.
I am going to get Shaw in to replace the cable modem, that will take that out of the equation. If I keep having problems, i will pull the dual NIC and use the 2 built in Intel NICS, that should eliminate the NIC. I also have another computer I can try to completely remove the MiniITX build as a problem.
Man, what a nightmare.. Sounds like a couple more weeks of internet/family hell :)
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just saw your reply.. now it is working but I will move it back to port 1 just to be safe.
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just saw your reply.. now it is working but I will move it back to port 1 just to be safe.
Check the link to the SHAW also. You know it may not hurt to do a default setting redo and then go back into bridge mode. Hard reboot of modem may work if it was using wrong port any length of time. But see how #one works first I guess. ;)
Alberta. :) -
I was using port one before, i only switched to another port to try to rule out the port :)
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is this what it should be like? i got an error on the top one, it has to be all.. turned off at ipv6..
https://drive.google.com/open?id=0B4IAV3fk9yIYUmZXVkZJa3ZwV2M
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pick each LAN interface you are running that needs DNS and also you should see Localhost . I did not pick my IPv6 interfaces. I have 3 picked myself for two network LANS and localhost(firewall itself)
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got it, thanks, let the testing and ruling stuff out begin…
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made the changes, Internet went down again. . trying different computer with everything else the same, if anyone cares :)
Here is a pic of my simplest form network..
https://drive.google.com/file/d/0B4IAV3fk9yIYT3VUQ3pzeFFEbWM/view?usp=sharing
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Do you have a simple switch you could put between the modem and the router?
Are you not able to see any of the admin pages on the modem? There could be an issue between the two devices that is causing this and the logs might show something…
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I do have a nice Cisco switch that i could put between the modem and the router. I cannot see any admin pages on the modem. I could if it was in "gateway" mode and acting like a router but since it is in bridged mode, it is just acting like a cable modem, cannot get into it I believe, i have tried.
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There should be a way to get into it… Otherwise how would you change it back to gateway mode?
Do you remember the old address it responded to?
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pretty sure the only way you can get back into it is to factory reset it with the reset button on the back. It used to respond to 192.168.0.1, now that ip is unreachable.
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http://192.168.0.1:8080 work?
Im reading the manual now…
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let me check when i get home, just at work now. would be very helpful if it did. was able to get the other computer up and running before I went to work today and I think the internet went down before I even left for work. will have to double check when i get home. thanks for your replies and trying to help guys, I REALLY appreciate it.
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Cool- Good luck!
Im watching a video of a guy accessing his in bridge mode and showing how he did it so I know its possible. You dont have any LAN rules preventing the connection do you?
https://www.youtube.com/watch?v=C-0VhTXxHS8
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I had some port forward rules before to try to get my VOIP phone working but have since installed with just the default PFsense rules, haven't changed a thing for a bare install.
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Ok– will wait to read your progress later.
:)
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thanks so much man, about 8 hours :)
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I have a few questions:
1. Why are you using the DNS Resolver settings, does your ISP not offer DNS? Just let it pull the DNS information via DHCP
2. Can you reset your modem back to gateway mode? For testing purposes. It would seem to me you have a layer 1 issue since you are using link on your firewalls WAN
3. Once your gateway is reset can you log into it and post the information under the ISPs network info? I'm looking for Receive signal levels, SNR, Transmit Signal levels …..At Comcast we have a similar Bridge mode and the only way to take it out is to reset the gateway by holding down the reset button for 15 seconds.
You can run PfSense from behind a NAT just make sure you uncheck the box on the WAN setup that say, "Block private networks and loopback addresses"
When your PfSense Firewall goes down see if you can connect directly to the gateway and get out that way either wireless or wired. This will let us know if the problem is happening upstream of the PfSense Firewall. Also make sure you don't have any switching loops on your network.
How if the PfSense Firewall connected to your LAN, are you using a switch, if are you using any vlans? A simple network diagram here would really be helpful. https://www.gliffy.com/
