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    2.3.2-p1 "Unable to check for updates"/"Unable to retrieve package information"

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • F Offline
      Finger79
      last edited by

      I'm just now getting this error.  2.3.2-p1 Release.

      I was doing just fine until I installed an OpenVPN client connection to PIA-Texas.  Disabling the VPN client doesn't work.  Rebooting doesn't work.  Literally everything has been fine until I configured the OpenVPN client and then added the "OpenVPN" widget to the dashboard.

      • The dashboard can no longer check for updates:  "Unable to check for updates"
      • The dashboard "Installed Packages" widget shows:  "No packages installed. Packages can be installed here."
      • System –> Package Manager --> Installed Packages shows:  "Unable to retrieve package information."
      • System --> Package Manager --> Available Packages shows:  "Unable to retrieve package information."
      1 Reply Last reply Reply Quote 0
      • DerelictD Offline
        Derelict LAYER 8 Netgate
        last edited by

        Sounds like you must have screwed up your policy routing, NAT, or DNS when you installed your PIA config.

        ETA: Yeah, maybe not.

        Chattanooga, Tennessee, USA
        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
        Do Not Chat For Help! NO_WAN_EGRESS(TM)

        1 Reply Last reply Reply Quote 0
        • W Offline
          worldfirst
          last edited by

          The same problem here.

          Updated to 2.3.2-p1 yesterday. Everything seemed to be OK after update. Today it is "Unable to check for updates". "pkg update" returns Internal Server Error.

          1 Reply Last reply Reply Quote 0
          • D Offline
            deddric
            last edited by

            yap, me to
            is it my config or something general?

            1 Reply Last reply Reply Quote 0
            • Z Offline
              Zflash76
              last edited by

              Same for me. Yesterday all was fine and today "Unable to check for updates". Nothing changed on my machine since the update 4 days ago.

              1 Reply Last reply Reply Quote 0
              • J Offline
                Jon Centel
                last edited by

                :-\

                Enter an option: 13

                Updating repositories metadata…
                Updating pfSense-core repository catalogue...
                pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/meta.txz: Internal Server Error
                repository pfSense-core has no meta file, using default settings
                pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/packagesite.txz: Internal Server Error
                Unable to update repository pfSense-core
                Updating pfSense repository catalogue...
                pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/meta.txz: Internal Server Error
                repository pfSense has no meta file, using default settings
                pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/packagesite.txz: Internal Server Error
                Unable to update repository pfSense
                *** Welcome to pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense ***

                1 Reply Last reply Reply Quote 0
                • P Offline
                  pbnet
                  last edited by

                  Same issue here.
                  And it's not related to network connectivity:

                  Over IPv6:

                  [2.3.2-RELEASE][admin@suzet.pbnet.local]/root: ping6 updates.pfsense.org
                  PING6(56=40+8+8 bytes) 2a02:2f0b:405f:ffff::xxx:xxx –> 2610:1c1:3::116
                  16 bytes from 2610:1c1:3::116, icmp_seq=0 hlim=53 time=133.635 ms
                  16 bytes from 2610:1c1:3::116, icmp_seq=1 hlim=53 time=133.795 ms
                  16 bytes from 2610:1c1:3::116, icmp_seq=2 hlim=53 time=134.242 ms
                  16 bytes from 2610:1c1:3::116, icmp_seq=3 hlim=53 time=134.292 ms
                  16 bytes from 2610:1c1:3::116, icmp_seq=4 hlim=53 time=133.872 ms
                  16 bytes from 2610:1c1:3::116, icmp_seq=5 hlim=53 time=133.942 ms
                  16 bytes from 2610:1c1:3::116, icmp_seq=6 hlim=53 time=133.517 ms
                  16 bytes from 2610:1c1:3::116, icmp_seq=7 hlim=53 time=133.201 ms
                  ^C
                  --- updates.pfsense.org ping6 statistics ---
                  8 packets transmitted, 8 packets received, 0.0% packet loss
                  round-trip min/avg/max/std-dev = 133.201/133.812/134.292/0.341 ms

                  Over IPv4:

                  [2.3.2-RELEASE][admin@suzet.pbnet.local]/root: ping updates.pfsense.org
                  PING updates.pfsense.org (162.208.119.39): 56 data bytes
                  64 bytes from 162.208.119.39: icmp_seq=0 ttl=51 time=119.279 ms
                  64 bytes from 162.208.119.39: icmp_seq=1 ttl=51 time=119.327 ms
                  64 bytes from 162.208.119.39: icmp_seq=2 ttl=51 time=118.236 ms
                  64 bytes from 162.208.119.39: icmp_seq=3 ttl=51 time=118.892 ms
                  ^C
                  –- updates.pfsense.org ping statistics ---
                  5 packets transmitted, 4 packets received, 20.0% packet loss
                  round-trip min/avg/max/stddev = 118.236/118.933/119.327/0.437 ms

                  Does anyone have any clue on how to solve this ?

                  1 Reply Last reply Reply Quote 0
                  • P Offline
                    pbnet
                    last edited by

                    I've also done a fiddler trace on one of the URLs Jon Posted:

                    [REQUEST]
                    GET https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/All/pfSense-base-2.3.2_1.txz HTTP/1.1
                    Accept: text/html, application/xhtml+xml, /
                    Accept-Language: en-US
                    User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
                    Accept-Encoding: gzip, deflate
                    Host: pkg.pfsense.org
                    DNT: 1
                    Connection: Keep-Alive

                    [RESPONSE]
                    HTTP/1.1 500 Internal Server Error
                    Server: nginx/1.11.3
                    Date: Tue, 18 Oct 2016 07:01:22 GMT
                    Content-Type: text/html
                    Content-Length: 193
                    Connection: close

                    <title>500 Internal Server Error</title>

                    <center>

                    500 Internal Server Error

                    </center>

                    <center>nginx/1.11.3</center>

                    And on another URL (32-bit package it seems), we get:

                    [REQUEST]
                    GET https://pkg.pfsense.org/pfSense_v2_3_2_i386-core/All/pfSense-base-nanobsd-2.3.2_1.txz HTTP/1.1
                    Accept: text/html, application/xhtml+xml, /
                    Accept-Language: en-US
                    User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
                    Accept-Encoding: gzip, deflate
                    Host: pkg.pfsense.org
                    DNT: 1
                    Connection: Keep-Alive

                    [RESPONSE]
                    HTTP/1.1 504 Fiddler - Receive Failure
                    Date: Tue, 18 Oct 2016 07:03:33 GMT
                    Content-Type: text/html; charset=UTF-8
                    Connection: close
                    Cache-Control: no-cache, must-revalidate
                    Timestamp: 10:03:33.765

                    [Fiddler] ReadResponse() failed: The server did not return a complete response for this request. Server returned 0 bytes.

                    1 Reply Last reply Reply Quote 0
                    • BismarckB Offline
                      Bismarck
                      last edited by

                      Same here:

                      
Updating pfSense-core repository catalogue...
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/meta.txz: Internal Server Error
repository pfSense-core has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/packagesite.txz: Internal Server Error
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/meta.txz: Internal Server Error
repository pfSense has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/packagesite.txz: Internal Server Error
Unable to update repository pfSense
                      1 Reply Last reply Reply Quote 0
                      • cyber7C Offline
                        cyber7
                        last edited by

                        Same here, it seems pfSense's servers are problematic?

                        Enter an option: 13

>>> Updating repositories metadata... 
Updating pfSense-core repository catalogue...
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/meta.txz: Internal Server Error
repository pfSense-core has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/packagesite.txz: Internal Server Error
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/meta.txz: Internal Server Error
repository pfSense has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/packagesite.txz: Internal Server Error
Unable to update repository pfSense
*** Welcome to pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense ***

                        When you pause to think, do you start again?

                        2.2.4-RELEASE (amd64)
                        built on Sat Jul 25 19:57:37 CDT 2015
                        FreeBSD 10.1-RELEASE-p15
                        and
                        pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense

                        1 Reply Last reply Reply Quote 0
                        • cyber7C Offline
                          cyber7
                          last edited by

                          I also get on my older system (2.2.4) the dashboard reporting:

                          	2.2.4-RELEASE (amd64) 
built on Sat Jul 25 19:57:37 CDT 2015 
FreeBSD 10.1-RELEASE-p15

Unable to check for updates.

                          When you pause to think, do you start again?

                          2.2.4-RELEASE (amd64)
                          built on Sat Jul 25 19:57:37 CDT 2015
                          FreeBSD 10.1-RELEASE-p15
                          and
                          pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense

                          1 Reply Last reply Reply Quote 0
                          • L Offline
                            lannet2k
                            last edited by

                            Same error on my sistem, but sunday it was working I checked and it show me that a new version was available.
                            so to me seem to a problem that start today and I had done no chenge to my installation.
                            :)

                            1 Reply Last reply Reply Quote 0
                            • A Offline
                              azkerm
                              last edited by

                              @lannet2k:

                              Same error on my sistem, but sunday it was working I checked and it show me that a new version was available.
                              so to me seem to a problem that start today and I had done no chenge to my installation.
                              :)

                              Exact same issues! It was working two days back but not today.. AFAIK, the only configuration I did on pfsense was enabling squid (transparent) + squidguard.

                              1 Reply Last reply Reply Quote 0
                              • korovamilkK Offline
                                korovamilk
                                last edited by

                                It looks like it was fixed. Update checking/upgrade both work for me right now.

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  deddric
                                  last edited by

                                  yep seems okey now

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S Offline
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Yes, it should be working fine now.
                                    It appears there was an issue with the pkg servers which has now been resolved.

                                    Steve

                                    1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      Seeingwhite
                                      last edited by

                                      Still not working for me.  It wasn't last night, and still not today.

                                      Updating repositories metadata…
                                      Updating pfSense-core repository catalogue...
                                      pkg: https://pkg.pfsense.org/pfSense_v2_3_1_amd64-core/meta.txz: Network is unreachable
                                      repository pfSense-core has no meta file, using default settings
                                      pkg: https://pkg.pfsense.org/pfSense_v2_3_1_amd64-core/packagesite.txz: Network is unreachable
                                      Unable to update repository pfSense-core
                                      Updating pfSense repository catalogue...
                                      pkg: https://pkg.pfsense.org/pfSense_v2_3_1_amd64-pfSense_v2_3_1/meta.txz: Network is unreachable
                                      repository pfSense has no meta file, using default settings
                                      pkg: https://pkg.pfsense.org/pfSense_v2_3_1_amd64-pfSense_v2_3_1/packagesite.txz: Network is unreachable
                                      Unable to update repository pfSense
                                      Failed

                                      1 Reply Last reply Reply Quote 0
                                      • G Offline
                                        Ghostdragon97
                                        last edited by

                                        It must have been something with the pfsense servers, I was having the same issue, and it is working fine this morning

                                        1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          Seeingwhite
                                          last edited by

                                          Just to update.  I rebooted my pfsense box and then tried the update.  It works now.

                                          1 Reply Last reply Reply Quote 0
                                          • A Offline
                                            azkerm
                                            last edited by

                                            seems to be working yes… thanks for the update..!

                                            1 Reply Last reply Reply Quote 0
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