2.3.2-p1 "Unable to check for updates"/"Unable to retrieve package information"

pbnet

Same issue here.
And it's not related to network connectivity:

Over IPv6:

[2.3.2-RELEASE][admin@suzet.pbnet.local]/root: ping6 updates.pfsense.org
PING6(56=40+8+8 bytes) 2a02:2f0b:405f:ffff::xxx:xxx –> 2610:1c1:3::116
16 bytes from 2610:1c1:3::116, icmp_seq=0 hlim=53 time=133.635 ms
16 bytes from 2610:1c1:3::116, icmp_seq=1 hlim=53 time=133.795 ms
16 bytes from 2610:1c1:3::116, icmp_seq=2 hlim=53 time=134.242 ms
16 bytes from 2610:1c1:3::116, icmp_seq=3 hlim=53 time=134.292 ms
16 bytes from 2610:1c1:3::116, icmp_seq=4 hlim=53 time=133.872 ms
16 bytes from 2610:1c1:3::116, icmp_seq=5 hlim=53 time=133.942 ms
16 bytes from 2610:1c1:3::116, icmp_seq=6 hlim=53 time=133.517 ms
16 bytes from 2610:1c1:3::116, icmp_seq=7 hlim=53 time=133.201 ms
^C
--- updates.pfsense.org ping6 statistics ---
8 packets transmitted, 8 packets received, 0.0% packet loss
round-trip min/avg/max/std-dev = 133.201/133.812/134.292/0.341 ms

Over IPv4:

[2.3.2-RELEASE][admin@suzet.pbnet.local]/root: ping updates.pfsense.org
PING updates.pfsense.org (162.208.119.39): 56 data bytes
64 bytes from 162.208.119.39: icmp_seq=0 ttl=51 time=119.279 ms
64 bytes from 162.208.119.39: icmp_seq=1 ttl=51 time=119.327 ms
64 bytes from 162.208.119.39: icmp_seq=2 ttl=51 time=118.236 ms
64 bytes from 162.208.119.39: icmp_seq=3 ttl=51 time=118.892 ms
^C
–- updates.pfsense.org ping statistics ---
5 packets transmitted, 4 packets received, 20.0% packet loss
round-trip min/avg/max/stddev = 118.236/118.933/119.327/0.437 ms

Does anyone have any clue on how to solve this ?

pbnet

I've also done a fiddler trace on one of the URLs Jon Posted:

[REQUEST]
GET https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/All/pfSense-base-2.3.2_1.txz HTTP/1.1
Accept: text/html, application/xhtml+xml, /
Accept-Language: en-US
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
Accept-Encoding: gzip, deflate
Host: pkg.pfsense.org
DNT: 1
Connection: Keep-Alive

[RESPONSE]
HTTP/1.1 500 Internal Server Error
Server: nginx/1.11.3
Date: Tue, 18 Oct 2016 07:01:22 GMT
Content-Type: text/html
Content-Length: 193
Connection: close

<title>500 Internal Server Error</title>

500 Internal Server Error

</center>

<center>nginx/1.11.3</center>

And on another URL (32-bit package it seems), we get:

[REQUEST]
GET https://pkg.pfsense.org/pfSense_v2_3_2_i386-core/All/pfSense-base-nanobsd-2.3.2_1.txz HTTP/1.1
Accept: text/html, application/xhtml+xml, /
Accept-Language: en-US
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
Accept-Encoding: gzip, deflate
Host: pkg.pfsense.org
DNT: 1
Connection: Keep-Alive

[RESPONSE]
HTTP/1.1 504 Fiddler - Receive Failure
Date: Tue, 18 Oct 2016 07:03:33 GMT
Content-Type: text/html; charset=UTF-8
Connection: close
Cache-Control: no-cache, must-revalidate
Timestamp: 10:03:33.765

[Fiddler] ReadResponse() failed: The server did not return a complete response for this request. Server returned 0 bytes.

Bismarck

Same here:


Updating pfSense-core repository catalogue...
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/meta.txz: Internal Server Error
repository pfSense-core has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/packagesite.txz: Internal Server Error
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/meta.txz: Internal Server Error
repository pfSense has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/packagesite.txz: Internal Server Error
Unable to update repository pfSense

cyber7

Same here, it seems pfSense's servers are problematic?

Enter an option: 13

>>> Updating repositories metadata... 
Updating pfSense-core repository catalogue...
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/meta.txz: Internal Server Error
repository pfSense-core has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-core/packagesite.txz: Internal Server Error
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/meta.txz: Internal Server Error
repository pfSense has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_3_2_amd64-pfSense_v2_3_2/packagesite.txz: Internal Server Error
Unable to update repository pfSense
*** Welcome to pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense ***

cyber7

I also get on my older system (2.2.4) the dashboard reporting:

	2.2.4-RELEASE (amd64) 
built on Sat Jul 25 19:57:37 CDT 2015 
FreeBSD 10.1-RELEASE-p15

Unable to check for updates.

lannet2k

Same error on my sistem, but sunday it was working I checked and it show me that a new version was available.
so to me seem to a problem that start today and I had done no chenge to my installation.
:)

azkerm

@lannet2k:

Same error on my sistem, but sunday it was working I checked and it show me that a new version was available.
so to me seem to a problem that start today and I had done no chenge to my installation.
:)

Exact same issues! It was working two days back but not today.. AFAIK, the only configuration I did on pfsense was enabling squid (transparent) + squidguard.

korovamilk

It looks like it was fixed. Update checking/upgrade both work for me right now.

deddric

yep seems okey now

stephenw10

Yes, it should be working fine now.
It appears there was an issue with the pkg servers which has now been resolved.

Steve

Seeingwhite

Still not working for me. It wasn't last night, and still not today.

Updating repositories metadata…
Updating pfSense-core repository catalogue...
pkg: https://pkg.pfsense.org/pfSense_v2_3_1_amd64-core/meta.txz: Network is unreachable
repository pfSense-core has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_3_1_amd64-core/packagesite.txz: Network is unreachable
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg: https://pkg.pfsense.org/pfSense_v2_3_1_amd64-pfSense_v2_3_1/meta.txz: Network is unreachable
repository pfSense has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_3_1_amd64-pfSense_v2_3_1/packagesite.txz: Network is unreachable
Unable to update repository pfSense
Failed

Ghostdragon97

It must have been something with the pfsense servers, I was having the same issue, and it is working fine this morning

Seeingwhite

Just to update. I rebooted my pfsense box and then tried the update. It works now.

azkerm

seems to be working yes… thanks for the update..!