Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    [SOLVED] ntopng can't load the page

    Scheduled Pinned Locked Moved General pfSense Questions
    27 Posts 6 Posters 21.5k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • V
      viragomann
      last edited by

      Again: https://192.168.1.1:3000
      !

      1 Reply Last reply Reply Quote 0
      • G
        gustavo4001
        last edited by

        For I do fast I copy and paste only botton jpg, but I tested for both way, http://192.168.1.1:3000 and https://192.168.1.1:3000 don't works, same problem

        1 Reply Last reply Reply Quote 0
        • V
          viragomann
          last edited by

          I see. So edit the rule allowing the access and enable logging.
          Also enable logging of the default block rule in Status > System Logs > Settings.

          Then check the firewall logs for entries relating to the access to 192.168.1.1:3000.

          1 Reply Last reply Reply Quote 0
          • G
            gustavo4001
            last edited by

            I enabled logs for the rula and enabled logs of default block rule. No traces for 192.168.1.1 , but yes traces for rest IPs of my LAN. I think no problem of firewall, could be IIS of pfSense is stopped? I unknow I am thinking…. :-\

            1 Reply Last reply Reply Quote 0
            • V
              viragomann
              last edited by

              That makes no sense. Since your are able to access the Web GUI at 192.168.1.1 from a PC you should also be able to access 192.168.1.1:3000 as long as there is no other device between the PC and pfSense which block that.

              Albeit if ntopng isn't working you must see the access in the firewall logs.

              1 Reply Last reply Reply Quote 0
              • G
                gustavo4001
                last edited by

                Now I have a great problem. I was to advanced configuration and I changed pfSense protocol to HTTP (it was setted in HTTPS). So I closed the browser, but when I try open now http://192.168.1.1 it wait… waut and not load!!!!!!! go by timeout... Also when display timeout automatically it change URL to https://192.168.1.1  :-[

                1 Reply Last reply Reply Quote 0
                • V
                  viragomann
                  last edited by

                  The only quick idea I have to this, you can set it back to https in the console interface.
                  Go through the LAN address setting, set the IP and mask again. At the end of this you will be ask if you want to allow access via https.

                  1 Reply Last reply Reply Quote 0
                  • G
                    gustavo4001
                    last edited by

                    Finally I solved webConfigurator access enter by 8) Shell in console and editig /conf/config.xml , so I have put <protocol>https</protocol> so I restart and it works, by some cause it works only with with https, so I think it is root of the problem ntopng not load , it still persist

                    1 Reply Last reply Reply Quote 0
                    • pttP
                      ptt Rebel Alliance
                      last edited by

                      ??? What about squid/squidGuard, maybe they are related to the issue ?

                      1 Reply Last reply Reply Quote 0
                      • G
                        gustavo4001
                        last edited by

                        I suspect it, but I review configuration and not seen strange thing, I have 2 pfSense in 2 disticts phisical LAN, recently I seen other pfSense in other LAN (distinct phisical location) allow use protocol http so I installed ntopng package and IT WORKS!!!! … so I must solve in first LAN something of configuration I think because there is still the problem persists and I think because not can use http protocol

                        1 Reply Last reply Reply Quote 0
                        • G
                          gustavo4001
                          last edited by

                          Finally I have gotten it to work! … I does next steps: 1) Reconfigure webgui protocol with http and port 80 (back I not have put 80, only http) ; 2) Restart pfSense and it works! ; 3) I erased package ntopng ; 4) Restart pfSense ; 5) I installed again package ntopng ; 6) Restart pfSense ; 7) All works!!!!! thank you very much for your interest in my problem!

                          1 Reply Last reply Reply Quote 0
                          • A
                            aeleus
                            last edited by

                            Just reboot pfsense after installing and configuring ntopng.

                            I just installed ntopng 0.8.6_1 on pfsense 2.3.3-RELEASE-p1.

                            ntopng times out

                            Restarted the ntopng service - still times out.

                            Reboot the pfsense server - ntopng now works.

                            No configuration changes or firewall rules required.

                            1 Reply Last reply Reply Quote 0
                            • D
                              denitrosubmena
                              last edited by

                              ntop still wont work even after restarting pfsense
                              this is not solved

                              anyone else having this problem?

                              using pfsense 2.4.4-RELEASE-p1

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                So you are seeing exactly the same symptoms?

                                You should update to 2.4.4p2 but that's probably unrelated.

                                Steve

                                D 1 Reply Last reply Reply Quote 0
                                • D
                                  denitrosubmena @stephenw10
                                  last edited by denitrosubmena

                                  @stephenw10 said in [SOLVED] ntopng can't load the page:

                                  So you are seeing exactly the same symptoms?

                                  You should update to 2.4.4p2 but that's probably unrelated.

                                  Steve

                                  i did update to 2.4.4-RELEASE-p2 now and still same problem..i have restarted ntoppng and even pfsense and the server..still no show
                                  https://forum.netgate.com/post/832233

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Locking this. If you're seeing some problem with ntopng it's clearly unrelated to whatever issues existed in 2016! I have run ntop without issue many times since then. Please open a new thread detailing exactly what you have tried and what is not working.

                                    Steve

                                    1 Reply Last reply Reply Quote 0
                                    • First post
                                      Last post
                                    Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.