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    [SOLVED] ntopng can't load the page

    Scheduled Pinned Locked Moved General pfSense Questions
    27 Posts 6 Posters 21.5k Views
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    • G
      gustavo4001
      last edited by

      Now I have a great problem. I was to advanced configuration and I changed pfSense protocol to HTTP (it was setted in HTTPS). So I closed the browser, but when I try open now http://192.168.1.1 it wait… waut and not load!!!!!!! go by timeout... Also when display timeout automatically it change URL to https://192.168.1.1  :-[

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      • V
        viragomann
        last edited by

        The only quick idea I have to this, you can set it back to https in the console interface.
        Go through the LAN address setting, set the IP and mask again. At the end of this you will be ask if you want to allow access via https.

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        • G
          gustavo4001
          last edited by

          Finally I solved webConfigurator access enter by 8) Shell in console and editig /conf/config.xml , so I have put <protocol>https</protocol> so I restart and it works, by some cause it works only with with https, so I think it is root of the problem ntopng not load , it still persist

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          • pttP
            ptt Rebel Alliance
            last edited by

            ??? What about squid/squidGuard, maybe they are related to the issue ?

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            • G
              gustavo4001
              last edited by

              I suspect it, but I review configuration and not seen strange thing, I have 2 pfSense in 2 disticts phisical LAN, recently I seen other pfSense in other LAN (distinct phisical location) allow use protocol http so I installed ntopng package and IT WORKS!!!! … so I must solve in first LAN something of configuration I think because there is still the problem persists and I think because not can use http protocol

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              • G
                gustavo4001
                last edited by

                Finally I have gotten it to work! … I does next steps: 1) Reconfigure webgui protocol with http and port 80 (back I not have put 80, only http) ; 2) Restart pfSense and it works! ; 3) I erased package ntopng ; 4) Restart pfSense ; 5) I installed again package ntopng ; 6) Restart pfSense ; 7) All works!!!!! thank you very much for your interest in my problem!

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                • A
                  aeleus
                  last edited by

                  Just reboot pfsense after installing and configuring ntopng.

                  I just installed ntopng 0.8.6_1 on pfsense 2.3.3-RELEASE-p1.

                  ntopng times out

                  Restarted the ntopng service - still times out.

                  Reboot the pfsense server - ntopng now works.

                  No configuration changes or firewall rules required.

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                  • D
                    denitrosubmena
                    last edited by

                    ntop still wont work even after restarting pfsense
                    this is not solved

                    anyone else having this problem?

                    using pfsense 2.4.4-RELEASE-p1

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      So you are seeing exactly the same symptoms?

                      You should update to 2.4.4p2 but that's probably unrelated.

                      Steve

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                      • D
                        denitrosubmena @stephenw10
                        last edited by denitrosubmena

                        @stephenw10 said in [SOLVED] ntopng can't load the page:

                        So you are seeing exactly the same symptoms?

                        You should update to 2.4.4p2 but that's probably unrelated.

                        Steve

                        i did update to 2.4.4-RELEASE-p2 now and still same problem..i have restarted ntoppng and even pfsense and the server..still no show
                        https://forum.netgate.com/post/832233

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Locking this. If you're seeing some problem with ntopng it's clearly unrelated to whatever issues existed in 2016! I have run ntop without issue many times since then. Please open a new thread detailing exactly what you have tried and what is not working.

                          Steve

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