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    NUT package (2.8.0 and below)

    Scheduled Pinned Locked Moved UPS Tools
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    • dennypageD
      dennypage
      last edited by

      USB to serial adapters are often the source of problems.

      You might try adding this global directive:

      pollinterval=10

      to the section entitled "Additional configuration lines for ups.conf" in Services / UPS / Settings / Advanced Settings.

      1 Reply Last reply Reply Quote 0
      • N
        n3by
        last edited by

        Now after I deleted cron UPS schedule restart I don't have any more problems with lost communication, zero problems in 2 days !

        Using upssched.conf & custom-upssched-cmd is the proper way to deal with lost communication if you ask me, no need to schedule a restart for UPS driver if communications is good.

        edit:

        I was to happy… worked only 2-3 days...

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        • N
          n3by
          last edited by

          Something is NOT OK !

          After 2-3 days without any problem today without any reason UPS communication went offline and no chance to be restored with the changes I made to
          custom-upssched-cmd & upssched.conf

          I think commands I defined there are not executed, syslog show no trace of NUT service restart.

          I restarted manually the service but this problem continued… randomly.
          even I changed:

          DEADTIME 30
          POLLFREQ 10
          POLLFREQALERT 10
          and
          pollinterval = 10

          No chance to fix for long term... communication go offline randomly.

          Only pfsense reboot solved the UPS communication problem.

          Definitely a NUT problem as I did not touched anything on UPS.

          Any ideas ?
          Do I need something else to set for upssched to work ??

          I hope I don't have to return to cron schedule NUT restart… because to schedule a pfsense reboot every night for NUT to work properly it is not a good option.

          1 Reply Last reply Reply Quote 0
          • D
            doktornotor Banned
            last edited by

            Dude, how about changing your "NoName Polish brand" UPS for something that works, instead of wasting time and blaming NUT?

            1 Reply Last reply Reply Quote 0
            • N
              n3by
              last edited by

              Nu chance yet "duck", Santa is not authorized to transport this devices yet.

              If you use an UPS you will now that this problem is old and common to NUT UPS.

              https://forum.pfsense.org/index.php?topic=33860.0
              https://forum.pfsense.org/index.php?topic=78977.0
              …
              just search it if you want more...
              https://duckduckgo.com/?q=nut+ups+lost+communication

              If a reboot of pfsense fixed this problem after 2-3 days when it worked OK then are low chances to blame only the UPS hardware.

              Cron seem a quick&dirty way to fix the problem and everybody recommend this because it is easy to implement... do you want to restart a process that it is working ok every 15 min, just to be sure ?

              I think a better way to quick fix is to use monitor that will restart the driver/package only when it is required, ( this is the purpose of upssched.conf ) this is what I try to have it working properly, it already send you notification at defined event why not use that to restart the NUT driver if it is required & only when it is required.

              p.s.
              having this ( upssched.conf ) working properly will help everybody not only me !

              1 Reply Last reply Reply Quote 0
              • dennypageD
                dennypage
                last edited by

                @n3by:

                If a reboot of pfsense fixed this problem after 2-3 days when it worked OK then are low chances to blame only the UPS hardware.

                Just the opposite. If a reboot is required to fix the issue, this guarantees that it is not a NUT problem. This leaves you with the USB controller kernel driver, the USB controller itself, the cabling and the UPS. The kernel driver is extremely unlikely, so we'll set that aside. This leaves us with the hardware.

                Please do the following:

                1. Confirm that you have a good quality USB cable.
                2. Confirm that you are not using a hub.
                3. Confirm that you have tried a different USB port on the host.
                4. Check to see if usbconfig shows the device as still being present after the UPS goes offline.
                5. Try unplugging the USB cable for 10 seconds instead of rebooting.

                I suspect that what you will find in #4 is that the UPS no longer appears in the USB tree. In #5 I suspect you will find that unplugging the USB connection will cause the UPS to return to the tree.

                Btw, the threads you referred to are not really pertinent to your issue. Please do the above steps first before going out to research more complicated situations. After the above steps, if you want to research more information on your issues, I would google for "NUT USB 0665 5161".

                1 Reply Last reply Reply Quote 0
                • N
                  n3by
                  last edited by

                  this time after ~1:30'after pfsense restart it happened again:

                  1 - Original USB UPS cable, not sure how good it is, I will try change it but for the moment I don't have another one.
                  2 - NO HUB - direct connection
                  3 - YES, the same.
                  4 - YES it is present, also present after unplugged and replugged cable.

                  ugen0.2: <usb to="" serial="" inno="" tech=""> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA)
                  
                    bLength = 0x0012
                    bDescriptorType = 0x0001
                    bcdUSB = 0x0110
                    bDeviceClass = 0x0000  <probed by="" interface="" class="">
                    bDeviceSubClass = 0x0000
                    bDeviceProtocol = 0x0000
                    bMaxPacketSize0 = 0x0008
                    idVendor = 0x0665
                    idProduct = 0x5161
                    bcdDevice = 0x0002
                    iManufacturer = 0x0001  <inno tech="">
                    iProduct = 0x0002  <usb to="" serial="">
                    iSerialNumber = 0x0000  <no string="">
                    bNumConfigurations = 0x0001</no></usb></inno></probed></usb>
                  

                  5- Not fixed automatically… fixed only after saved again the UPS Settings.

                  Any ideas why is not working properly custom-upssched-cmd ?

                  #!/bin/sh
                  NAME=`basename $0`
                  LOGGER="/usr/bin/logger -t $NAME"
                  
                  case $1 in
                  	ups-no-comm)
                  		$LOGGER "Timer event '$1' fired, restart NUT..."
                  		/usr/local/etc/rc.d/nut.sh restart
                          ;;
                      *)
                          $LOGGER "Unrecognized command: '$1'"
                          ;;
                  esac
                  

                  upssched.conf

                  CMDSCRIPT /usr/local/bin/custom-upssched-cmd
                  
                  PIPEFN /tmp/upssched.pipe
                  LOCKFN /tmp/upssched.lock
                  
                  AT NOCOMM * START-TIMER ups-no-comm 30
                  AT COMMBAD * START-TIMER ups-no-comm 30
                  AT COMMOK  * CANCEL-TIMER ups-no-comm COMMOK
                  

                  ![2016-12-20 21.35.31.jpg](/public/imported_attachments/1/2016-12-20 21.35.31.jpg)
                  ![2016-12-20 21.35.31.jpg_thumb](/public/imported_attachments/1/2016-12-20 21.35.31.jpg_thumb)
                  ![2016-12-20 21.35.39.jpg](/public/imported_attachments/1/2016-12-20 21.35.39.jpg)
                  ![2016-12-20 21.35.39.jpg_thumb](/public/imported_attachments/1/2016-12-20 21.35.39.jpg_thumb)
                  ![2016-12-20 21.38.07.jpg](/public/imported_attachments/1/2016-12-20 21.38.07.jpg)
                  ![2016-12-20 21.38.07.jpg_thumb](/public/imported_attachments/1/2016-12-20 21.38.07.jpg_thumb)
                  ![2016-12-20 21.56.42.jpg](/public/imported_attachments/1/2016-12-20 21.56.42.jpg)
                  ![2016-12-20 21.56.42.jpg_thumb](/public/imported_attachments/1/2016-12-20 21.56.42.jpg_thumb)

                  1 Reply Last reply Reply Quote 0
                  • N
                    n3by
                    last edited by

                    It is a problem of user rights ?

                    ![2016-12-20 22.09.06.jpg](/public/imported_attachments/1/2016-12-20 22.09.06.jpg)
                    ![2016-12-20 22.09.06.jpg_thumb](/public/imported_attachments/1/2016-12-20 22.09.06.jpg_thumb)

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                    • dennypageD
                      dennypage
                      last edited by

                      @n3by:

                      this time after ~1:30'after pfsense restart it happened again:

                      4 - YES it is present, also present after unplugged and replugged cable.
                      5- Not fixed automatically… fixed only after saved again the UPS Settings.

                      Re-saving the UPS settings just stops and starts NUT. Simpler to just restart the service.

                      You may be experiencing multiple communication issues. Previously, you had an event where restarting the service did not work, and you had to reboot the system, yes? It is this type of event that I'm asking you to run usbconfig for. Do you still have pollinterval set to 10 for testing? If not, please put it back as described above. If you are setting anything else, please remove it.

                      If you want to diagnose the source of the problem, I will do my best to help you. In the end, we will likely find that the UPS is the source of the problem. I know that this is not what you want to hear, but it's almost certainly the case. I'm not able to help you with upssched other than to tell you that working around communications errors is absolutely not what it's intended for.

                      1 Reply Last reply Reply Quote 0
                      • dennypageD
                        dennypage
                        last edited by

                        @n3by:

                        It is a problem of user rights ?

                        No.

                        1 Reply Last reply Reply Quote 0
                        • N
                          n3by
                          last edited by

                          This are the settings I have:

                          upsmon.conf

                          DEADTIME 30
                          POLLFREQ 10
                          POLLFREQALERT 10
                          SHUTDOWNCMD "/sbin/halt -p"
                          

                          ups.conf

                          pollinterval = 10
                          default.battery.voltage.high = 13.7
                          default.battery.voltage.low = 11.5
                          runtimecal = 180,100,360,50
                          ignorelb
                          override.battery.charge.low = 50
                          override.battery.runtime.low = 600
                          

                          attached img with usbconfig after error, before I unplugged the cable.

                          ![2016-12-20 22.16.17.jpg](/public/imported_attachments/1/2016-12-20 22.16.17.jpg)
                          ![2016-12-20 22.16.17.jpg_thumb](/public/imported_attachments/1/2016-12-20 22.16.17.jpg_thumb)

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                          • dennypageD
                            dennypage
                            last edited by

                            @n3by:

                            Any ideas why is not working properly custom-upssched-cmd ?

                            And since you are probably are still thinking about this… yes, because your UPS is going offline for longer than it takes to restart the NUT service.

                            1 Reply Last reply Reply Quote 0
                            • dennypageD
                              dennypage
                              last edited by

                              @n3by:

                              ups.conf

                              pollinterval = 10
                              default.battery.voltage.high = 13.7
                              default.battery.voltage.low = 11.5
                              runtimecal = 180,100,360,50
                              ignorelb
                              override.battery.charge.low = 50
                              override.battery.runtime.low = 600
                              

                              This cannot be your ups.conf as there is no actual ups definition. Please do not edit files by hand. Go into the UPS configuration (Services / UPS / Settings), remove everything from the advanced section except for "pollinterval=10", and save the configuration. This is where we will start.

                              Please post the contents of cat /usr/local/etc/nut/ups.conf, /usr/local/etc/nut/upsmon.conf, and /usr/local/etc/nut/upsd.conf for confirmation.

                              1 Reply Last reply Reply Quote 0
                              • N
                                n3by
                                last edited by

                                I have this config because I wanted the firewall to shutdown quick ( ~1-2 min ) if power is lost and not when UPS will send battery low.
                                I also have another computer - file server on this ups that monitor by a script I made if firewall is ON => UPS is online; other way will shut down ( it ping LAN interface ).

                                All this because I can power ON all this computers by IAMT - remote but this require UPS to be ON; if battery is empty then UPS will go OFF and will stay OFF even if main power will restore.

                                With this 2 computers normal running on UPS I have a load of ~20% ( 90w ) so plenty of time for UPS to stay ON when power is lost and this 2 computers will also quick power OFF.

                                I made a small change increasing timer to 60s in upssched.conf and changed

                                custom-upssched-cmd

                                #!/bin/sh
                                NAME=`basename $0`
                                LOGGER="/usr/bin/logger -t $NAME"
                                
                                case $1 in
                                	ups-no-comm)
                                		$LOGGER "Timer event '$1' fired, restart NUT..."
                                		/usr/local/etc/rc.d/nut.sh stop
                                		sleep 30
                                		/usr/local/etc/rc.d/nut.sh start
                                        ;;
                                    *)
                                        $LOGGER "Unrecognized command: '$1'"
                                        ;;
                                esac
                                

                                ![2016-12-20 22.50.12.jpg](/public/imported_attachments/1/2016-12-20 22.50.12.jpg)
                                ![2016-12-20 22.50.12.jpg_thumb](/public/imported_attachments/1/2016-12-20 22.50.12.jpg_thumb)

                                1 Reply Last reply Reply Quote 0
                                • dennypageD
                                  dennypage
                                  last edited by

                                  @n3by:

                                  I have this config because I wanted the firewall to shutdown quick ( ~1-2 min ) if power is lost and not when UPS will send battery low.

                                  I understand what you are trying to do, however your current configuration does not actually do this. Most of the configuration is in the wrong place. It is unfortunate that NUT generally ignores invalid configuration rather than generating an error. Anyway, save this stuff for later–it's just creating complication in diagnosing the issue.

                                  If you want help you will need to listen and stop changing things willy-nilly. Stop messing around with upssched.conf. Stop messing around with the advanced settings. Remove everything in the advanced section except "pollinterval=10" in the ups.conf section. Don't edit any files by hand.

                                  If you don't want help, that's okay too. I won't be offended at all. Really.

                                  1 Reply Last reply Reply Quote 0
                                  • N
                                    n3by
                                    last edited by

                                    /usr/local/etc/nut/ups.conf

                                    pollinterval = 10
                                    
                                    [ActiveJet]
                                    driver=blazer_usb
                                    port=auto
                                    
                                    

                                    /usr/local/etc/nut/upsmon.conf

                                    MONITOR ActiveJet 1 monuser 09959dba1bb426d94a50 master
                                    SHUTDOWNCMD "/sbin/shutdown -p +0"
                                    POWERDOWNFLAG /etc/killpower
                                    NOTIFYCMD /usr/local/pkg/nut/nut_email.php
                                    NOTIFYFLAG ONLINE   SYSLOG+WALL+EXEC
                                    NOTIFYFLAG ONBATT   SYSLOG+WALL+EXEC
                                    NOTIFYFLAG LOWBATT  SYSLOG+WALL+EXEC
                                    NOTIFYFLAG FSD	  SYSLOG+WALL+EXEC
                                    NOTIFYFLAG COMMOK   SYSLOG+WALL+EXEC
                                    NOTIFYFLAG COMMBAD  SYSLOG+WALL+EXEC
                                    NOTIFYFLAG SHUTDOWN SYSLOG+WALL+EXEC
                                    NOTIFYFLAG REPLBATT SYSLOG+WALL+EXEC
                                    NOTIFYFLAG NOCOMM   SYSLOG+WALL+EXEC
                                    NOTIFYFLAG NOPARENT SYSLOG+WALL+EXEC
                                    
                                    SHUTDOWNCMD "/sbin/halt -p"
                                    
                                    

                                    /usr/local/etc/nut/upsd.conf

                                    LISTEN 127.0.0.1
                                    LISTEN ::1
                                    
                                    

                                    ![2016-12-21 10.36.41.jpg](/public/imported_attachments/1/2016-12-21 10.36.41.jpg)
                                    ![2016-12-21 10.36.41.jpg_thumb](/public/imported_attachments/1/2016-12-21 10.36.41.jpg_thumb)

                                    1 Reply Last reply Reply Quote 0
                                    • dennypageD
                                      dennypage
                                      last edited by

                                      Okay. When the problem next occurs, please do the following:

                                      1. Grab system log entries from Status / System Logs / System / General. Logs at the time of the event and the preceding few minutes. Plus any log entries with "usb" "ups" or "nut" since startup even if not near the event.
                                      2. Log in and run "usbconfig dump_device_desc".
                                      3. Attempt restart of the UPS service (Status / Services).
                                      4. If #3 does not bring the service back, unplug the host end of the USB cable for 10 seconds, then attempt service restart again.
                                      5. If #3 and #4 do not bring the service back, run usbconfig again, and then reboot.

                                      Please post the results.

                                      1 Reply Last reply Reply Quote 0
                                      • dennypageD
                                        dennypage
                                        last edited by

                                        Btw, you can remove your SHUTDOWNCMD from the advanced settings as well. It does the same thing as the default shutdown command but without notice. No advantage to this.

                                        1 Reply Last reply Reply Quote 0
                                        • N
                                          n3by
                                          last edited by

                                          Dec 22 06:00:00 firewall1 xinetd[51686]: Starting reconfiguration
                                          Dec 22 06:00:00 firewall1 xinetd[51686]: Swapping defaults
                                          Dec 22 06:00:00 firewall1 xinetd[51686]: readjusting service 6969-udp
                                          Dec 22 06:00:00 firewall1 xinetd[51686]: Reconfigured: new=0 old=1 dropped=0 (services)
                                          Dec 22 06:01:56 firewall1 php: [pfBlockerNG] Starting cron process.
                                          Dec 22 06:05:09 firewall1 php: [pfBlockerNG] No changes to Firewall rules, skipping Filter Reload
                                          Dec 22 06:15:00 firewall1 xinetd[51686]: Starting reconfiguration
                                          Dec 22 06:15:00 firewall1 xinetd[51686]: Swapping defaults
                                          Dec 22 06:15:00 firewall1 xinetd[51686]: readjusting service 6969-udp
                                          Dec 22 06:15:00 firewall1 xinetd[51686]: Reconfigured: new=0 old=1 dropped=0 (services)
                                          Dec 22 06:21:18 firewall1 blazer_usb[5521]: Permissions problem: Input/output error
                                          Dec 22 06:21:18 firewall1 upsd[5189]: Can't connect to UPS [ActiveJet] (blazer_usb-ActiveJet): No such file or directory
                                          Dec 22 06:21:19 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:21:19 firewall1 upsmon[4542]: Communications with UPS ActiveJet lost
                                          Dec 22 06:21:19 firewall1 php-cgi: nut_email.php: Message sent to  xxxxxxxxxxxxxx OK
                                          Dec 22 06:21:24 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:21:29 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:21:34 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:21:39 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:21:44 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:21:49 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:21:54 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:21:59 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:22:04 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:22:09 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:22:14 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:22:19 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:22:24 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:22:29 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:22:34 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:22:39 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:22:44 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:22:49 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:22:54 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:22:59 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:23:04 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:23:09 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:23:14 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:23:19 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:23:24 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:23:29 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:23:34 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:23:39 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:23:44 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:23:49 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:23:54 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:23:59 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:24:04 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:24:09 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:24:14 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:24:19 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:24:24 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:24:29 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:24:34 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:24:39 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:24:44 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:24:49 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:24:54 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:24:59 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:25:04 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:25:09 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:25:14 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:25:19 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:25:24 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:25:29 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:25:34 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:25:39 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:25:44 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:25:49 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:25:54 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:25:59 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:26:04 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:26:09 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:26:14 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:26:14 firewall1 upsmon[4542]: UPS ActiveJet is unavailable
                                          Dec 22 06:26:15 firewall1 php-cgi: nut_email.php: Message sent to xxxxxxxxxxxxxx OK
                                          Dec 22 06:26:18 firewall1 upsd[5189]: Can't connect to UPS [ActiveJet] (blazer_usb-ActiveJet): No such file or directory
                                          Dec 22 06:26:19 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:26:24 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 06:26:29 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          ...
                                          Dec 22 08:59:43 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 08:59:48 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 08:59:53 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 08:59:58 firewall1 upsmon[4542]: Poll UPS [ActiveJet] failed - Driver not connected
                                          ....
                                          
                                          

                                          usbconfig dump_device_desc

                                          ugen0.1: <uhci root="" hub="" intel=""> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                                          
                                            bLength = 0x0012
                                            bDescriptorType = 0x0001
                                            bcdUSB = 0x0100
                                            bDeviceClass = 0x0009  <hub>
                                            bDeviceSubClass = 0x0000
                                            bDeviceProtocol = 0x0000
                                            bMaxPacketSize0 = 0x0040
                                            idVendor = 0x0000
                                            idProduct = 0x0000
                                            bcdDevice = 0x0100
                                            iManufacturer = 0x0001  <intel>
                                            iProduct = 0x0002  <uhci root="" hub="">
                                            iSerialNumber = 0x0000  <no string="">
                                            bNumConfigurations = 0x0001
                                          
                                          ugen3.1: <ehci root="" hub="" intel=""> at usbus3, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
                                          
                                            bLength = 0x0012
                                            bDescriptorType = 0x0001
                                            bcdUSB = 0x0200
                                            bDeviceClass = 0x0009  <hub>
                                            bDeviceSubClass = 0x0000
                                            bDeviceProtocol = 0x0001
                                            bMaxPacketSize0 = 0x0040
                                            idVendor = 0x0000
                                            idProduct = 0x0000
                                            bcdDevice = 0x0100
                                            iManufacturer = 0x0001  <intel>
                                            iProduct = 0x0002  <ehci root="" hub="">
                                            iSerialNumber = 0x0000  <no string="">
                                            bNumConfigurations = 0x0001
                                          
                                          ugen2.1: <uhci root="" hub="" intel=""> at usbus2, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                                          
                                            bLength = 0x0012
                                            bDescriptorType = 0x0001
                                            bcdUSB = 0x0100
                                            bDeviceClass = 0x0009  <hub>
                                            bDeviceSubClass = 0x0000
                                            bDeviceProtocol = 0x0000
                                            bMaxPacketSize0 = 0x0040
                                            idVendor = 0x0000
                                            idProduct = 0x0000
                                            bcdDevice = 0x0100
                                            iManufacturer = 0x0001  <intel>
                                            iProduct = 0x0002  <uhci root="" hub="">
                                            iSerialNumber = 0x0000  <no string="">
                                            bNumConfigurations = 0x0001
                                          
                                          ugen1.1: <uhci root="" hub="" intel=""> at usbus1, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                                          
                                            bLength = 0x0012
                                            bDescriptorType = 0x0001
                                            bcdUSB = 0x0100
                                            bDeviceClass = 0x0009  <hub>
                                            bDeviceSubClass = 0x0000
                                            bDeviceProtocol = 0x0000
                                            bMaxPacketSize0 = 0x0040
                                            idVendor = 0x0000
                                            idProduct = 0x0000
                                            bcdDevice = 0x0100
                                            iManufacturer = 0x0001  <intel>
                                            iProduct = 0x0002  <uhci root="" hub="">
                                            iSerialNumber = 0x0000  <no string="">
                                            bNumConfigurations = 0x0001
                                          
                                          ugen6.1: <uhci root="" hub="" intel=""> at usbus6, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                                          
                                            bLength = 0x0012
                                            bDescriptorType = 0x0001
                                            bcdUSB = 0x0100
                                            bDeviceClass = 0x0009  <hub>
                                            bDeviceSubClass = 0x0000
                                            bDeviceProtocol = 0x0000
                                            bMaxPacketSize0 = 0x0040
                                            idVendor = 0x0000
                                            idProduct = 0x0000
                                            bcdDevice = 0x0100
                                            iManufacturer = 0x0001  <intel>
                                            iProduct = 0x0002  <uhci root="" hub="">
                                            iSerialNumber = 0x0000  <no string="">
                                            bNumConfigurations = 0x0001
                                          
                                          ugen5.1: <uhci root="" hub="" intel=""> at usbus5, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                                          
                                            bLength = 0x0012
                                            bDescriptorType = 0x0001
                                            bcdUSB = 0x0100
                                            bDeviceClass = 0x0009  <hub>
                                            bDeviceSubClass = 0x0000
                                            bDeviceProtocol = 0x0000
                                            bMaxPacketSize0 = 0x0040
                                            idVendor = 0x0000
                                            idProduct = 0x0000
                                            bcdDevice = 0x0100
                                            iManufacturer = 0x0001  <intel>
                                            iProduct = 0x0002  <uhci root="" hub="">
                                            iSerialNumber = 0x0000  <no string="">
                                            bNumConfigurations = 0x0001
                                          
                                          ugen4.1: <uhci root="" hub="" intel=""> at usbus4, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
                                          
                                            bLength = 0x0012
                                            bDescriptorType = 0x0001
                                            bcdUSB = 0x0100
                                            bDeviceClass = 0x0009  <hub>
                                            bDeviceSubClass = 0x0000
                                            bDeviceProtocol = 0x0000
                                            bMaxPacketSize0 = 0x0040
                                            idVendor = 0x0000
                                            idProduct = 0x0000
                                            bcdDevice = 0x0100
                                            iManufacturer = 0x0001  <intel>
                                            iProduct = 0x0002  <uhci root="" hub="">
                                            iSerialNumber = 0x0000  <no string="">
                                            bNumConfigurations = 0x0001
                                          
                                          ugen7.1: <ehci root="" hub="" intel=""> at usbus7, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
                                          
                                            bLength = 0x0012
                                            bDescriptorType = 0x0001
                                            bcdUSB = 0x0200
                                            bDeviceClass = 0x0009  <hub>
                                            bDeviceSubClass = 0x0000
                                            bDeviceProtocol = 0x0001
                                            bMaxPacketSize0 = 0x0040
                                            idVendor = 0x0000
                                            idProduct = 0x0000
                                            bcdDevice = 0x0100
                                            iManufacturer = 0x0001  <intel>
                                            iProduct = 0x0002  <ehci root="" hub="">
                                            iSerialNumber = 0x0000  <no string="">
                                            bNumConfigurations = 0x0001
                                          
                                          ugen5.2: <usb to="" serial="" inno="" tech=""> at usbus5, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA)
                                          
                                            bLength = 0x0012
                                            bDescriptorType = 0x0001
                                            bcdUSB = 0x0110
                                            bDeviceClass = 0x0000  <probed by="" interface="" class="">
                                            bDeviceSubClass = 0x0000
                                            bDeviceProtocol = 0x0000
                                            bMaxPacketSize0 = 0x0008
                                            idVendor = 0x0665
                                            idProduct = 0x5161
                                            bcdDevice = 0x0002
                                            iManufacturer = 0x0001  <retrieving string="" failed="">
                                            iProduct = 0x0002  <retrieving string="" failed="">
                                            iSerialNumber = 0x0000  <no string="">
                                            bNumConfigurations = 0x0001</no></retrieving></retrieving></probed></usb></no></ehci></intel></hub></ehci></no></uhci></intel></hub></uhci></no></uhci></intel></hub></uhci></no></uhci></intel></hub></uhci></no></uhci></intel></hub></uhci></no></uhci></intel></hub></uhci></no></ehci></intel></hub></ehci></no></uhci></intel></hub></uhci>
                                          

                                          Service restarted OK from Status-Services

                                          Dec 22 09:07:44 	upsd 	20160 	User monuser@127.0.0.1 logged into UPS [ActiveJet]
                                          Dec 22 09:07:44 	upsd 	20160 	Connected to UPS [ActiveJet]: blazer_usb-ActiveJet
                                          Dec 22 09:07:43 	blazer_usb 	20285 	Startup successful
                                          Dec 22 09:07:42 	upsd 	20160 	Startup successful
                                          Dec 22 09:07:42 	upsd 	20019 	Can't connect to UPS [ActiveJet] (blazer_usb-ActiveJet): No such file or directory
                                          Dec 22 09:07:42 	upsd 	20019 	listening on 127.0.0.1 port 3493
                                          Dec 22 09:07:42 	upsd 	20019 	listening on ::1 port 3493
                                          Dec 22 09:07:41 	upsmon 	18970 	Startup successful
                                          Dec 22 09:07:41 	upsd 	5189 	Signal 15: exiting
                                          Dec 22 09:07:41 	upsd 	5189 	mainloop: Interrupted system call
                                          Dec 22 09:07:41 	upsd 	5189 	User monuser@127.0.0.1 logged out from UPS [ActiveJet]
                                          Dec 22 09:07:41 	upsmon 	4542 	Signal 15: exiting
                                          Dec 22 09:07:38 	upsmon 	4542 	Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 09:07:33 	upsmon 	4542 	Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 09:07:28 	upsmon 	4542 	Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 09:07:23 	upsmon 	4542 	Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 09:07:18 	upsmon 	4542 	Poll UPS [ActiveJet] failed - Driver not connected
                                          Dec 22 09:07:13 	upsmon 	4542 	Poll UPS [ActiveJet] failed - Driver not connected
                                          ... 
                                          

                                          p.s.
                                          it looks like upssched is not executed at all because it not stop the service, and this is wrong.
                                          I need a script that will restart the UPS service, only if communication with UPS is lost and upsched is not doing this at the moment.

                                          edit
                                          I think I understand why is not executed… normal is executed from NOTIFYCMD which now is substituted by nut_email.php...

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                                          • dennypageD
                                            dennypage
                                            last edited by

                                            @n3by:

                                            
                                            Dec 22 06:21:18 firewall1 blazer_usb[5521]: Permissions problem: Input/output error
                                            
                                            

                                            Pretty sure I know what the problem is. Going to take a bit of research to find out if there is a work-around.

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