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    Stability issues with a Sierra Wireless MC7455 on a SG-1000

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • N
      NOYB
      last edited by

      @ivor:

      @jmark:

      However, now I have a second issue. The SG-1000 will not boot up with a powered USB hub plugged into it via the OTG adapter. I have to remove it and plug it back in when the system has booted. Any guidance on this?

      Thank you for any help!

      Don't do that, you're sending power to device via hub. That might damage it. That explains why it doesn't boot up.

      Maybe a data only USB cable would work?  Surely someone makes such a thing?

      1 Reply Last reply Reply Quote 0
      • ivorI
        ivor
        last edited by

        @NOYB:

        @ivor:

        @jmark:

        However, now I have a second issue. The SG-1000 will not boot up with a powered USB hub plugged into it via the OTG adapter. I have to remove it and plug it back in when the system has booted. Any guidance on this?

        Thank you for any help!

        Don't do that, you're sending power to device via hub. That might damage it. That explains why it doesn't boot up.

        Maybe a data only USB cable would work?  Surely someone makes such a thing?

        Good point.

        Need help fast? Our support is available 24/7 https://www.netgate.com/support/

        1 Reply Last reply Reply Quote 0
        • J
          jmark
          last edited by

          Hi All,

          Please do not take this the wrong way, I greatly appreciate your help. I'm having trouble believing that a USB 2.0 certified powered hub would be supplying power to the SG-1000 via the upstream port. That wouldn't pass USB spec if that were the case.

          The SG-1000 hangs at the following point noted below: HANGS HERE
          If I simply unplug the powered hub and plug it back in, the SG-1000 continues to boot up with no issue.

          Serial Output of a reboot:

          
          [2.4.0-BETA][root@pfsense.farm.markgraf.us]/root: reboot
          ugen0.2: <vendor 0x2001="">at usbus0
          uhub2: <vendor 2="" 9="" 0x2001="" product="" 0xf103,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">on usbus0
          uhub2: 7 ports with 7 removable, self powered
          Waiting (max 60 seconds) for system process `vnlru' to stop... done
          Waiting (max 60 seconds) for system process `bufdaemon' to stop... done
          Waiting (max 60 seconds) for system process `syncer' to stop...
          Syncing disks, vnodes remaining... 3 1 0 0 done
          All buffers synced.
          Uptime: 3h58m9s
          Rebooting...
          
          U-Boot SPL 2016.03 (Dec 28 2016 - 14:33:36)
          Trying to boot from MMC
          Card doesn't support part_switch
          MMC partition switch failed
          *** Warning - MMC partition switch failed, using default environment
          
          reading u-boot.img
          reading u-boot.img
          
          U-Boot 2016.03 (Dec 28 2016 - 14:33:36 +0000)
          
                 Watchdog enabled
          I2C:   ready
          DRAM:  512 MiB
          MMC:   OMAP SD/MMC: 0, OMAP SD/MMC: 1
          reading u-boot.env
          
          ** Unable to read "u-boot.env" from mmc0:1 **
          Using default environment
          
          Net:   <ethaddr>not set. Validating first E-fuse MAC
          cpsw, usb_ether
          starting USB...
          USB0:   scanning bus 0 for devices... 1 USB Device(s) found
                 scanning usb for storage devices... 0 Storage Device(s) found
          ** Bad device usb 0 **
          Hit any key to stop autoboot:  0
          Booting from: mmc 1 ubldr.bin
          reading ubldr.bin
          217364 bytes read in 20 ms (10.4 MiB/s)
          ## Starting application at 0x88000000 ...
          Consoles: U-Boot console
          Compatible U-Boot API signature found @0x9ef3ab58
          
          FreeBSD/armv6 U-Boot loader, Revision 1.2
          (root@buildbot2.netgate.com, Mon May  1 09:23:08 CDT 2017)
          
          DRAM: 512MB
          Number of U-Boot devices: 3
          U-Boot env: loaderdev='mmc 1'
          Found U-Boot device: disk
            Checking unit=1 slice= <auto>partition=<auto>... good.
          Booting from disk1s2a:
          console comconsole is invalid!
          console vidconsole is invalid!
          no valid consoles!
          Available consoles:
              uboot
          /boot/kernel/kernel data=0x11de424+0x51bdc syms=[0x4+0xad770+0x4+0xc70dc]
          
          Hit [Enter] to boot immediately, or any other key for command prompt.
          Booting [/boot/kernel/kernel]...
          /boot/dtb/ufw.dtb size=0x79f4
          Loaded DTB from file 'ufw.dtb'.
          Kernel entry at 0x0x88200100...
          Kernel args: (null)
          Copyright (c) 1992-2016 The FreeBSD Project.
          Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
                  The Regents of the University of California. All rights reserved.
          FreeBSD is a registered trademark of The FreeBSD Foundation.
          FreeBSD 11.0-RELEASE-p8 #0 1b380dbbb0d(RELENG_2_4): Mon May  1 09:25:40 CDT 2017
              root@buildbot2.netgate.com:/xbuilder/crossbuild/work/obj-ufw-armv6/arm.armv6/builder/factory/tmp/FreeBSD-src/sys/pfSense-uFW arm
          FreeBSD clang version 3.8.0 (tags/RELEASE_380/final 262564) (based on LLVM 3.8.0)
          CPU: Cortex A8-r3 rev 2 (Cortex-A core)
           Supported features: ARM_ISA THUMB2 JAZELLE THUMBEE ARMv4 Security_Ext
           WB enabled LABT branch prediction disabled
          LoUU:2 LoC:3 LoUIS:1
          Cache level 1:
           32KB/64B 4-way data cache WT WB Read-Alloc
           32KB/64B 4-way instruction cache Read-Alloc
          Cache level 2:
           256KB/64B 8-way unified cache WT WB Read-Alloc Write-Alloc
          real memory  = 536870912 (512 MB)
          avail memory = 503078912 (479 MB)
          Texas Instruments AM335x Processor, Revision ES1.2
          ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
          ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
          module_register_init: MOD_LOAD (ipw_bss_fw, 0xc031a6b4, 0) error 1
          ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
          ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
          module_register_init: MOD_LOAD (ipw_ibss_fw, 0xc031a764, 0) error 1
          ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw.LICENSE.
          ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
          module_register_init: MOD_LOAD (ipw_monitor_fw, 0xc031a814, 0) error 1
          iwi_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
          iwi_bss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
          module_register_init: MOD_LOAD (iwi_bss_fw, 0xc032452c, 0) error 1
          iwi_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
          iwi_ibss: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
          module_register_init: MOD_LOAD (iwi_ibss_fw, 0xc03245dc, 0) error 1
          iwi_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_iwi.LICENSE.
          iwi_monitor: If you agree with the license, set legal.intel_iwi.license_ack=1 in /boot/loader.conf.
          module_register_init: MOD_LOAD (iwi_monitor_fw, 0xc032468c, 0) error 1
          wlan: mac acl policy registered
          random: entropy device external interface
          ofwbus0: <open firmware="" device="" tree="">simplebus0: <flattened device="" tree="" simple="" bus="">on ofwbus0
          simplebus1: <flattened device="" tree="" simple="" bus="">on simplebus0
          simplebus2: <flattened device="" tree="" simple="" bus="">mem 0x210000-0x211fff on simplebus1
          ti_scm0: <ti control="" module="">mem 0-0x7ff on simplebus2
          aintc0: <ti aintc="" interrupt="" controller="">mem 0x48200000-0x48200fff on simplebus0
          aintc0: Revision 5.0
          cpulist0: <open firmware="" cpu="" group="">on ofwbus0
          cpu0: <open firmware="" cpu="">on cpulist0
          pmu0: <performance monitoring="" unit="">on ofwbus0
          am335x_prcm0: <am335x power="" and="" clock="" management="">mem 0x200000-0x203fff on simplebus1
          am335x_prcm0: Clocks: System 24.0 MHz, CPU 550 MHz
          ti_pinmux0: <ti pinmux="" module="">mem 0x800-0xa37 on simplebus2
          am335x_scm0: <am335x control="" module="" extension="">on ti_scm0
          gpio0: <ti am335x="" general="" purpose="" i="" o="" (gpio)="">mem 0x44e07000-0x44e07fff on simplebus0
          gpiobus0: <ofw gpio="" bus="">on gpio0
          gpioc0: <gpio controller="">on gpio0
          gpio1: <ti am335x="" general="" purpose="" i="" o="" (gpio)="">mem 0x4804c000-0x4804cfff on simplebus0
          gpiobus1: <ofw gpio="" bus="">on gpio1
          gpioc1: <gpio controller="">on gpio1
          gpio2: <ti am335x="" general="" purpose="" i="" o="" (gpio)="">mem 0x481ac000-0x481acfff on simplebus0
          gpiobus2: <ofw gpio="" bus="">on gpio2
          gpioc2: <gpio controller="">on gpio2
          gpio3: <ti am335x="" general="" purpose="" i="" o="" (gpio)="">mem 0x481ae000-0x481aefff on simplebus0
          gpiobus3: <ofw gpio="" bus="">on gpio3
          gpioc3: <gpio controller="">on gpio3
          uart0: <ti uart="" (16550="" compatible)="">mem 0x44e09000-0x44e0afff on simplebus0
          uart0: console (115384,n,8,1)
          iichb0: <ti i2c="" controller="">mem 0x44e0b000-0x44e0bfff on simplebus0
          iichb0: I2C revision 4.0 FIFO size: 32 bytes
          iicbus0: <ofw i2c="" bus="">on iichb0
          iic0: <i2c generic="" i="" o="">on iicbus0
          icee0: <at24c02>at addr 0xa0 on iicbus0
          iichb1: <ti i2c="" controller="">mem 0x4802a000-0x4802afff on simplebus0
          iichb1: I2C revision 4.0 FIFO size: 32 bytes
          iicbus1: <ofw i2c="" bus="">on iichb1
          iic1: <i2c generic="" i="" o="">on iicbus1
          sdhci_ti0: <ti mmchs="" (sdhci="" 2.0)="">mem 0x48060000-0x48060fff on simplebus0
          mmc0: <mmc sd="" bus="">on sdhci_ti0
          sdhci_ti1: <ti mmchs="" (sdhci="" 2.0)="">mem 0x481d8000-0x481d8fff on simplebus0
          mmc1: <mmc sd="" bus="">on sdhci_ti1
          ti_wdt0: <ti watchdog="" timer="">mem 0x44e35000-0x44e35fff on simplebus0
          ti_mbox0: <ti system="" mailbox="">mem 0x480c8000-0x480c81ff on simplebus0
          ti_mbox0: revision 4.0
          am335x_dmtimer0: <am335x dmtimer2="">mem 0x48040000-0x480403ff on simplebus0
          Event timer "DMTimer2" frequency 24000000 Hz quality 500
          am335x_dmtimer1: <am335x dmtimer3="">mem 0x48042000-0x480423ff on simplebus0
          Timecounter "DMTimer3" frequency 24000000 Hz quality 500
          usbss0: <ti am33xx="" integrated="" usb="" otg="" controller="">mem 0x47400000-0x47400fff on simplebus0
          usbss0: TI AM335X USBSS v0.0.13
          musbotg0: <ti am33xx="" integrated="" usb="" otg="" controller="">mem 0x47401400-0x474017ff,0x47401000-0x474011ff on usbss0
          usbus0: Dynamic FIFO sizing detected, assuming 16Kbytes of FIFO RAM
          usbus0 on musbotg0
          musbotg1: <ti am33xx="" integrated="" usb="" otg="" controller="">mem 0x47401c00-0x47401fff,0x47401800-0x474019ff on usbss0
          usbus1: Dynamic FIFO sizing detected, assuming 16Kbytes of FIFO RAM
          usbus1 on musbotg1
          cpswss0: <3-port Switch Ethernet Subsystem> mem 0x4a100000-0x4a1007ff,0x4a101200-0x4a1012ff on simplebus0
          cpswss0: CPSW SS Version 1.12 (0)
          cpswss0: Initial queue size TX=128 RX=384
          cpsw0: <ethernet switch="" port="">on cpswss0
          miibus0: <mii bus="">on cpsw0
          micphy0: <micrel 10="" 100="" 1000="" ksz9031="" phy="">PHY 1 on miibus0
          micphy0:  none, 10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, 1000baseT, 1000baseT-master, 1000baseT-FDX, 1000baseT-FDX-master, auto
          cpsw0: Ethernet address: ec:11:27:de:76:ab
          cpsw1: <ethernet switch="" port="">on cpswss0
          miibus1: <mii bus="">on cpsw1
          micphy1: <micrel 10="" 100="" 1000="" ksz9031="" phy="">PHY 2 on miibus1
          micphy1:  none, 10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, 1000baseT, 1000baseT-master, 1000baseT-FDX, 1000baseT-FDX-master, auto
          cpsw1: Ethernet address: ec:11:27:de:76:ad
          etherswitch0: <switch controller="">on cpswss0
          ti_adc0: <ti adc="" controller="">mem 0x44e0d000-0x44e0dfff disabled on simplebus0
          ti_adc0: scheme: 0x1 func: 0x730 rtl: 0 rev: 0.1 custom rev: 0
          cryptosoft0: <software crypto="">Timecounters tick every 10.000 msec
          usbus0: 480Mbps High Speed USB v2.0
          usbus1: 480Mbps High Speed USB v2.0
          ugen1.1: <mentor graphics="">at usbus1
          ugen0.1: <mentor graphics="">at usbus0
          uhub0: <mentor 1="" 9="" graphics="" otg="" root="" hub,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">on usbus0
          uhub1: <mentor 1="" 9="" graphics="" otg="" root="" hub,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">on usbus1
          mmcsd0: 8GB <sdhc 2="" 2010="" sa08g="" 0.4="" sn="" 9c00002c="" mfg="" 07="" by="" tm="">at mmc0 48.0MHz/4bit/65535-block
          uhub0: 1 port with 1 removable, self powered
          uhub1: 1 port with 1 removable, self powered
          ugen0.2: <vendor 0x2001="">at usbus0
          uhub2: <vendor 2="" 9="" 0x2001="" product="" 0xf103,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">on usbus0
          mmcsd1: 4GB <mmchc 10="" 112="" 2000="" m62704="" 0.1="" sn="" 364ada94="" mfg="" by="" 0x0000="">at mmc1 48.0MHz/8bit/65535-block
          Trying to mount root from ufs:/dev/ufsid/5877c8cdceaf14b9 [rw,noatime]...
          warning: no time-of-day clock registered, system time will not be set accurately
          Configuring crash dumps...
          No suitable dump device was found.
          /dev/ufsid/5877c8cdceaf14b9: FILE SYSTEM CLEAN; SKIPPING CHECKS
          /dev/ufsid/5877c8cdceaf14b9: clean, 642352 free (2872 frags, 79935 blocks, 0.3% fragmentation)
          Filesystems are clean, continuing...
          Mounting filesystems...
          uhub2: 7 ports with 7 removable, self powered
          random: unblocking device.
          
               ___
           ___/ f \
          / p \___/ Sense
          \___/   \
              \___/
          
          Welcome to pfSense 2.4.0-BETA...
          
          Dump device does not exist.  Savecore not run.
          ...ELF ldconfig path: /lib /usr/lib /usr/lib/compat /usr/local/lib /usr/local/lib/ipsec /usr/local/lib/perl5/5.24/mach/CORE
          Soft Float compatibility ldconfig path:
          done.
          *****HANGS HERE*****
          ugen0.2: <vendor 0x2001="">at usbus0 (disconnected)
          uhub2: at uhub0, port 1, addr 2 (disconnected)
          External config loader 1.0 is now starting... mmcsd1s1 mmcsd1s2 mmcsd1s2a mmcsd0s1
          Launching the init system....... done.
          Initializing.................. done.
          Starting device manager (devd)...done.
          Loading configuration......done.
          Updating configuration...done.
          Cleaning backup cache.........ugen0.2: <vendor 0x2001="">at usbus0
          uhub2: <vendor 2="" 9="" 0x2001="" product="" 0xf103,="" class="" 0,="" rev="" 2.00="" 1.00,="" addr="">on usbus0
          ......uhub2: 7 ports with 7 removable, self powered
          ..................done.
          Setting up extended sysctls...done.
          Setting timezone...done.
          Configuring loopback interface...done.
          ugen0.3: <sierra wireless,="" incorporated="">at usbus0
          u3g0: <sierra 0="" 3="" wireless,="" incorporated="" sierra="" wireless="" mc7455="" qualcomm="" snapdragon="" x7="" lte-a,="" class="" 0,="" rev="" 2.10="" 0.06,="" addr="">on usbus0
          u3g0: Found 5 ports.
          Starting syslog...done.
          Starting Secure Shell Services...done.
          Setting up interfaces microcode...do</sierra></sierra></vendor></vendor></vendor></mmchc></vendor></vendor></sdhc></mentor></mentor></mentor></mentor></software></ti></switch></micrel></mii></ethernet></micrel></mii></ethernet></ti></ti></ti></am335x></am335x></ti></ti></mmc></ti></mmc></ti></i2c></ofw></ti></at24c02></i2c></ofw></ti></ti></gpio></ofw></ti></gpio></ofw></ti></gpio></ofw></ti></gpio></ofw></ti></am335x></ti></am335x></performance></open></open></ti></ti></flattened></flattened></flattened></open></auto></auto></ethaddr></vendor></vendor> 
          

          Again, help pointing me in the right direction on this is greatly appreciated.

          1 Reply Last reply Reply Quote 0
          • J
            jmark
            last edited by

            Hello pfSense community,

            I have brought this issue to the attention of hardware support and am working through it with them.

            I will update this thread with results so that anyone else who may have the same issue in the future will benefit.

            Thank you for your help.

            1 Reply Last reply Reply Quote 0
            • M
              madas
              last edited by

              Is there a USB version of this card? all I see is a PCIe version.  Do you have a link for a USB version?

              1 Reply Last reply Reply Quote 0
              • M
                madas
                last edited by

                i assume you are using something like this?

                https://www.amazon.com/dp/B01J705MTC/ref=cm_sw_r_cp_apa_npqizbMXZ2AQC

                how does it show up in pfsense? and how to you configure all the settings (like APN, etc?)

                1 Reply Last reply Reply Quote 0
                • Q
                  q54e3w
                  last edited by

                  I am trailing one of them amazon enclosures with the em7455 modem. So far so good other than my poor reception on my ATT account.
                  You configure the modem directly, i.e. With AT commands to set APN and bands etc.

                  1 Reply Last reply Reply Quote 0
                  • M
                    madas
                    last edited by

                    great.  Let me know how it goes.  The module goes for about $125-$150 right?

                    1 Reply Last reply Reply Quote 0
                    • Q
                      q54e3w
                      last edited by

                      you can buy a Lenovo or Dell branded version for 75-$90 but TBH, I think Id suggest spending the additional few dollars to get an original Sierra version. They end up the same, its just additional config to make the dell or Lenovo act like a Sierra version.

                      1 Reply Last reply Reply Quote 0
                      • M
                        madas
                        last edited by

                        just ordered one.  Can you please let me know what steps you went through to get it up and running?

                        Thank you

                        M

                        1 Reply Last reply Reply Quote 0
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