Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Pfsense directly connected to fiber dsl (No modem)

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    40 Posts 10 Posters 7.5k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • H Offline
      heper
      last edited by

      Restore a config from before you deleted the wan configuration… That's why they are there

      1 Reply Last reply Reply Quote 0
      • R Offline
        remlei
        last edited by

        I assume it requires additional setting like VLAN to get connect to the internet.

        tl;dr contact your ISP, they know better how to solve this than us except without pfsense since you cant even make the thing work even with his own ISP issued router.

        1 Reply Last reply Reply Quote 0
        • S Offline
          samyboyz
          last edited by

          Are backups done automatically?

          @heper:

          Restore a config from before you deleted the wan configuration… That's why they are there

          1 Reply Last reply Reply Quote 0
          • GertjanG Online
            Gertjan
            last edited by

            @samyboyz:

            Are backups done automatically?

            @heper:

            Restore a config from before you deleted the wan configuration… That's why they are there

            Check them out : Login to console access and use option 15.

            But normally, an ancient law applies : when applying major changes to a system, current settings are recorded first (by the operator)

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            1 Reply Last reply Reply Quote 0
            • pttP Offline
              ptt Rebel Alliance
              last edited by

              @samyboyz:

              Finally got that working and hit the GUI, at this point i must have deleted the setup for WAN as i can no longer get the internet to work :(

              @samyboyz:

              Are backups done automatically?

              https://doc.pfsense.org/index.php/Configuration_Backup_and_Restore

              https://doc.pfsense.org/index.php/Configuration_History

              1 Reply Last reply Reply Quote 0
              • S Offline
                sjt
                last edited by

                I second what remlei said and check to see if a VLAN tag is required.

                Example, in UK we have to use VLAN 101 for Fibre Broadband when configuring PPPoE connections.

                1 Reply Last reply Reply Quote 0
                • S Offline
                  samyboyz
                  last edited by

                  The automatic backups are too recent thus i can rule out the possibility of restoring the setup.

                  Yes a VLAN was setup, but since i'm new to pfsense i cannot figure out what i'm missing in order to bypass the modem just like the previous tech :(

                  I've attached a picture for reference

                  20170926_121104.jpg
                  20170926_121104.jpg_thumb

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    samyboyz
                    last edited by

                    I'm so sorry for being persistent, just have not been able to find any documentation on this and need to finish setup by Saturday, if anyone would have input i'd be truly grateful :)

                    1 Reply Last reply Reply Quote 0
                    • GertjanG Online
                      Gertjan
                      last edited by

                      Start detailing a max about your ISP and equipment, only then some one who reads your question could recognize the situation and answer.
                      Of course, your ISP has all the answers (not about pfSense, but they know what network settings they use) ….

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        samyboyz
                        last edited by

                        They're with Bell in Canada, the VLAN is setup right with 35, it was working with that setting, just don't know if i need to assign the VLAN to wan Interface? And setup PPOE?

                        1 Reply Last reply Reply Quote 0
                        • S Offline
                          samyboyz
                          last edited by

                          Any suggestions? :(

                          1 Reply Last reply Reply Quote 0
                          • DerelictD Offline
                            Derelict LAYER 8 Netgate
                            last edited by

                            If you need WAN tagged on VLAN 35 then, yes, you need to go to Interfaces > (assign) and change WAN from em0 to VLAN 35 on em0

                            Chattanooga, Tennessee, USA
                            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                            Do Not Chat For Help! NO_WAN_EGRESS(TM)

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              samyboyz
                              last edited by

                              I did that, then in PPPoe i setup the dsl credentials but would not work..

                              @Derelict:

                              If you need WAN tagged on VLAN 35 then, yes, you need to go to Interfaces > (assign) and change WAN from em0 to VLAN 35 on em0

                              1 Reply Last reply Reply Quote 0
                              • DerelictD Offline
                                Derelict LAYER 8 Netgate
                                last edited by

                                Then you need to do what your ISP requires. Have you asked them? What did they say?

                                Chattanooga, Tennessee, USA
                                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                1 Reply Last reply Reply Quote 0
                                • JKnottJ Offline
                                  JKnott
                                  last edited by

                                  This customer was connected directly via a network card Bell's fiber box without a DSL modem thus am not sure if i use PPPoe with customer's DSL credentials

                                  That depends on what type of service they have.  I have seen customers that use a "modem" connected to the fibre terminal.  That modem is the same as used over ADSL, but connects via WAN port, instead of phone line.  The config info is in the modem, as with any ADSL customer.  I have also worked with customers that have their own IP addresses and they simply get an Ethernet connection over the fibre.  There may also be VLANs or MPLS involved.  Your best bet is to call Bell and find out what you're supposed to provide.

                                  PfSense running on Qotom mini PC
                                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                  UniFi AC-Lite access point

                                  I haven't lost my mind. It's around here...somewhere...

                                  1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    samyboyz
                                    last edited by

                                    Called Bell, they said they never heard of bypassing the modem…whereas that was the setup when i got there.. pfsense was connected through NIC / RJ45 to Cell Fibe Service..

                                    There is a VLAN set to 35 , not sure if i still have to setup PPPoe? Bell is of no help :(

                                    1 Reply Last reply Reply Quote 0
                                    • JKnottJ Offline
                                      JKnott
                                      last edited by

                                      Called Bell, they said they never heard of bypassing the modem…

                                      ????

                                      Who at Bell were you talking to?  Does your customer have a contact rep who knows what they have?

                                      As I have said, I have worked with both types of connection.  In the ones without a modem, the fibre is connected to a device called a "media converter", which can provide various functions and is in turn connected to a router.  I have worked mostly with a Ciena model, similar to this one. http://www.ciena.com/products/3916/

                                      I have also worked with Nokia fibre terminals, which connect to the "modem" via Ethernet cable.  These modems can also be connected to a phone line for ADSL service.  In either configuration, they'd have the user PPPoE config.
                                      https://business.bell.ca/support/small-business/internet/modems/hub-1000

                                      PfSense running on Qotom mini PC
                                      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                      UniFi AC-Lite access point

                                      I haven't lost my mind. It's around here...somewhere...

                                      1 Reply Last reply Reply Quote 0
                                      • DerelictD Offline
                                        Derelict LAYER 8 Netgate
                                        last edited by

                                        If it was me I would put a managed switch between a router that works and the ISP, capture it, see what it's doing, then make pfSense do that.

                                        If that was outside my capabilities I would probably have to hire someone to come out and do it for me if the ISP was uncoop.

                                        Chattanooga, Tennessee, USA
                                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                        1 Reply Last reply Reply Quote 0
                                        • JKnottJ Offline
                                          JKnott
                                          last edited by

                                          ^^^^
                                          This is why I suggested calling the customer's Bell rep, who should know what the customer has.  I mentioned 2 types of connection, with different configurations.  When calling Bell Canada, there are different numbers for each type.  One gets you a rep that handles residential and small business customers for ADSL type services.  There's another number for dedicated connections, such as where the media convert is used.  There should be a circuit number which the Bell rep can look up, to determine how to support it.

                                          PfSense running on Qotom mini PC
                                          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                          UniFi AC-Lite access point

                                          I haven't lost my mind. It's around here...somewhere...

                                          1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            samyboyz
                                            last edited by

                                            I found a Backup file with Accurate Settings, problem is i no longer can log in from web gui :( IP is correct, i can ping the pfsense router but cannot login to webgui even with https..

                                            Is there a special port perhaps?

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.