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    Pfsense directly connected to fiber dsl (No modem)

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • GertjanG
      Gertjan
      last edited by

      Start detailing a max about your ISP and equipment, only then some one who reads your question could recognize the situation and answer.
      Of course, your ISP has all the answers (not about pfSense, but they know what network settings they use) ….

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

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      • S
        samyboyz
        last edited by

        They're with Bell in Canada, the VLAN is setup right with 35, it was working with that setting, just don't know if i need to assign the VLAN to wan Interface? And setup PPOE?

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        • S
          samyboyz
          last edited by

          Any suggestions? :(

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          • DerelictD
            Derelict LAYER 8 Netgate
            last edited by

            If you need WAN tagged on VLAN 35 then, yes, you need to go to Interfaces > (assign) and change WAN from em0 to VLAN 35 on em0

            Chattanooga, Tennessee, USA
            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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            • S
              samyboyz
              last edited by

              I did that, then in PPPoe i setup the dsl credentials but would not work..

              @Derelict:

              If you need WAN tagged on VLAN 35 then, yes, you need to go to Interfaces > (assign) and change WAN from em0 to VLAN 35 on em0

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              • DerelictD
                Derelict LAYER 8 Netgate
                last edited by

                Then you need to do what your ISP requires. Have you asked them? What did they say?

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                • JKnottJ
                  JKnott
                  last edited by

                  This customer was connected directly via a network card Bell's fiber box without a DSL modem thus am not sure if i use PPPoe with customer's DSL credentials

                  That depends on what type of service they have.  I have seen customers that use a "modem" connected to the fibre terminal.  That modem is the same as used over ADSL, but connects via WAN port, instead of phone line.  The config info is in the modem, as with any ADSL customer.  I have also worked with customers that have their own IP addresses and they simply get an Ethernet connection over the fibre.  There may also be VLANs or MPLS involved.  Your best bet is to call Bell and find out what you're supposed to provide.

                  PfSense running on Qotom mini PC
                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                  UniFi AC-Lite access point

                  I haven't lost my mind. It's around here...somewhere...

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                  • S
                    samyboyz
                    last edited by

                    Called Bell, they said they never heard of bypassing the modem…whereas that was the setup when i got there.. pfsense was connected through NIC / RJ45 to Cell Fibe Service..

                    There is a VLAN set to 35 , not sure if i still have to setup PPPoe? Bell is of no help :(

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                    • JKnottJ
                      JKnott
                      last edited by

                      Called Bell, they said they never heard of bypassing the modem…

                      ????

                      Who at Bell were you talking to?  Does your customer have a contact rep who knows what they have?

                      As I have said, I have worked with both types of connection.  In the ones without a modem, the fibre is connected to a device called a "media converter", which can provide various functions and is in turn connected to a router.  I have worked mostly with a Ciena model, similar to this one. http://www.ciena.com/products/3916/

                      I have also worked with Nokia fibre terminals, which connect to the "modem" via Ethernet cable.  These modems can also be connected to a phone line for ADSL service.  In either configuration, they'd have the user PPPoE config.
                      https://business.bell.ca/support/small-business/internet/modems/hub-1000

                      PfSense running on Qotom mini PC
                      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                      UniFi AC-Lite access point

                      I haven't lost my mind. It's around here...somewhere...

                      1 Reply Last reply Reply Quote 0
                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        If it was me I would put a managed switch between a router that works and the ISP, capture it, see what it's doing, then make pfSense do that.

                        If that was outside my capabilities I would probably have to hire someone to come out and do it for me if the ISP was uncoop.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

                        1 Reply Last reply Reply Quote 0
                        • JKnottJ
                          JKnott
                          last edited by

                          ^^^^
                          This is why I suggested calling the customer's Bell rep, who should know what the customer has.  I mentioned 2 types of connection, with different configurations.  When calling Bell Canada, there are different numbers for each type.  One gets you a rep that handles residential and small business customers for ADSL type services.  There's another number for dedicated connections, such as where the media convert is used.  There should be a circuit number which the Bell rep can look up, to determine how to support it.

                          PfSense running on Qotom mini PC
                          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                          UniFi AC-Lite access point

                          I haven't lost my mind. It's around here...somewhere...

                          1 Reply Last reply Reply Quote 0
                          • S
                            samyboyz
                            last edited by

                            I found a Backup file with Accurate Settings, problem is i no longer can log in from web gui :( IP is correct, i can ping the pfsense router but cannot login to webgui even with https..

                            Is there a special port perhaps?

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                            • GrimsonG
                              Grimson Banned
                              last edited by

                              Open a shell and use:

                              sockstat -l | grep nginx
                              
                              1 Reply Last reply Reply Quote 0
                              • S
                                samyboyz
                                last edited by

                                Thanks for your reply, basically i found out that the previous tech had disabled GUI access, all i did was restore his "working" backup, reset password as i did not have it and reset LAN to whatever value we've always been using and it still doesn't work. I don't get it…makes no sense :(

                                @Grimson:

                                Open a shell and use:

                                sockstat -l | grep nginx
                                
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                                • S
                                  samyboyz
                                  last edited by

                                  Alright, this is weird :(

                                  The pfsense router worked fine with no modem just connected directly to Bell's Fibe Service via rj45 until i solely unplugged it, i managed to get it to work with a modem at my house but not at my customer's with no modem..

                                  I purchased an RJ11 to RJ45 adapter as i only have an RJ11 input at my house and i need an RJ45 to test pfsense without a modem..would this work?

                                  Please see attachments for VLAN settings pertaining to bypassing the modem..does anything look off? Thx :)

                                  ![Screen Shot 10-26-17 at 10.35 PM.PNG](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.35 PM.PNG)
                                  ![Screen Shot 10-26-17 at 10.35 PM.PNG_thumb](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.35 PM.PNG_thumb)
                                  ![Screen Shot 10-26-17 at 10.40 PM.PNG](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.40 PM.PNG)
                                  ![Screen Shot 10-26-17 at 10.40 PM.PNG_thumb](/public/imported_attachments/1/Screen Shot 10-26-17 at 10.40 PM.PNG_thumb)

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                                  • DerelictD
                                    Derelict LAYER 8 Netgate
                                    last edited by

                                    RJ11? RJ45?

                                    It is either ethernet or it is not. If you need a modem to bridge from the ISP service to Ethernet then, no, pfSense cannot be used without the modem.

                                    https://en.wikipedia.org/wiki/TIA/EIA-568

                                    Chattanooga, Tennessee, USA
                                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      samyboyz
                                      last edited by

                                      I saw it working with no modem, evem took it offline and brought it to my place for testing. They had an rj45 cable coming im from bell.

                                      I agree that my attempt to replicate via rj11 to rj45 adapter made no sense lol anyhow, at this point the setup no longer works at the customer's.. while i only changed the dsl user name and password as the provider changed it meanwhile.

                                      Any suggestions? Previous tech got it working apprently :(

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                                      • DerelictD
                                        Derelict LAYER 8 Netgate
                                        last edited by

                                        Need cooperation with the ISP. Sounds like you need good ethernet connectivity to the ISP device. Not really a pfSense problem. I would get with the ISP.

                                        Chattanooga, Tennessee, USA
                                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          samyboyz
                                          last edited by

                                          Unfortunately bell's tech support personnel say it can't be done (connection without dsl modem) but i know it can, cause i saw it working..i'm bout to give up and install the modem i guess.

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                                          • DerelictD
                                            Derelict LAYER 8 Netgate
                                            last edited by

                                            If it works with ethernet directly-connected then you just need to get it directly-connected via ethernet.

                                            Again, pfSense has nothing to do with Layer 1.

                                            Chattanooga, Tennessee, USA
                                            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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