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    Pfsense won't recognize network card

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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      pfSense is able to attach to the Broadcom card and it can be assigned when the Realtek card is not in the box?

      If that's the case then I'd throw the Realtek card away an look for something else. The rtl8139 is a truly terrible NIC.

      https://github.com/pfsense/FreeBSD-src/blob/db53f09b3a68bfa850844e88c97535f277db4d71/sys/dev/rl/if_rl.c#L48

      Steve

      1 Reply Last reply Reply Quote 0
      • ?
        Guest
        last edited by

        "snip"```
        WARNING: you should run this program as super-user.
        ubuntu                   
            description: Computer
            width: 32 bits

        
        This is under Linux (Ubuntu) and pfSense is based on FreeBSD and also could it be that this PC
        or pfSense box is a 32Bit version and you try out to install pfSensen version 2.4.0 that is coming
        only as a 64Bit version!!!
        
        Often, but not even, in the BIOS could be also set another Interrupt to many onboards NICs because
        tey are shared together with some PCIe slots, perhaps this might be then also the case here? Please
        have a look on this too.
        1 Reply Last reply Reply Quote 0
        • F
          firefox
          last edited by

          @kpa:

          My guess is that the BIOS is set to automatically disable the built-in NIC in case there's an add-on card installed, that makes sort of sense in a desktop system but is nonsense on a server type system.

          I'd also guess that the developers of the Linux driver have found a way to enable the integrated Broadcom NIC regardless but the FreeBSD driver doesn't have the same workaround.

          The BIOS option associated with a network card is only
          Whether to enabled the card or not to enabled

          There is another option related to pxe boot (I added a screenshot)
          I tried to run the system when the options are enabled. The same result

          @stephenw10:

          pfSense is able to attach to the Broadcom card and it can be assigned when the Realtek card is not in the box?

          If that's the case then I'd throw the Realtek card away an look for something else. The rtl8139 is a truly terrible NIC.

          https://github.com/pfsense/FreeBSD-src/blob/db53f09b3a68bfa850844e88c97535f277db4d71/sys/dev/rl/if_rl.c#L48

          Steve

          yes as i said
          When I remove the external network card from the computer
          And runs the system without the external card then pfsense recognizes the internal network card properly

          I'll try another card

          @BlueKobold:

          "snip"```
          WARNING: you should run this program as super-user.
          ubuntu                   
              description: Computer
              width: 32 bits

          
          This is under Linux (Ubuntu) and pfSense is based on FreeBSD and also could it be that this PC
          or pfSense box is a 32Bit version and you try out to install pfSensen version 2.4.0 that is coming
          only as a 64Bit version!!!
          
          Often, but not even, in the BIOS could be also set another Interrupt to many onboards NICs because
          tey are shared together with some PCIe slots, perhaps this might be then also the case here? Please
          have a look on this too.
          

          I checked to see if it was suitable for 64 bit
          i use this program https://www.grc.com/securable.htm
          it give me The processor is 64 bit compatible

          20171021_060353.jpg
          20171021_060353.jpg_thumb
          20171021_060557.jpg
          20171021_060557.jpg_thumb
          ![Screenshot from 2017-10-21 06-23-54.png](/public/imported_attachments/1/Screenshot from 2017-10-21 06-23-54.png)
          ![Screenshot from 2017-10-21 06-23-54.png_thumb](/public/imported_attachments/1/Screenshot from 2017-10-21 06-23-54.png_thumb)

          1 Reply Last reply Reply Quote 0
          • F
            firefox
            last edited by

            Update
            I brought four more network cards
            That means there are currently 5 network cards
            4 with pci connection
            1 with pci-e-x1 connection

            I tried to change
            And those are the results

            Three of the cards with a pci connection
            Once I connect the network card to the computer
            I get the same result as the first network card
            The system identifies only the external card but not the internal one

            On one card with a pci-e-x1 connection
            When I connect it to a computer
            The system identifies the internal card and not the external one

            And the last card with a pci connection
            Same
            The system identifies the internal card and not the external one

            All cards are valid and working on windows xp / windows 7 / linux

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              @firefox:

              All cards are valid and working on windows xp / windows 7 / linux

              On the same motherboard?

              It does look like that card is being disabled by attaching a different card. Can you not just use two additional NICs?

              Steve

              1 Reply Last reply Reply Quote 0
              • F
                firefox
                last edited by

                @stephenw10:

                @firefox:

                All cards are valid and working on windows xp / windows 7 / linux

                On the same motherboard?

                It does look like that card is being disabled by attaching a different card. Can you not just use two additional NICs?

                Steve

                yes on the same motherboard

                i can use two additional cards

                but the one i want to use is 10/100/1000
                and all the other 4 is 10/100
                the one on the boars is 10/100/1000

                I'll give it another try
                I will try to get network cards that they are 10/100/1000

                The reason for all this is
                That my current system is 32 bit
                With 1.5 GHz memory and 10/100 network cards
                And there is no upgrade to 32 bit

                This computer I'm trying to install on is
                With 4GB memory
                And a 10/100/1000 network card

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Do you need more that 100Mbps? Having just one Gigabit NIC isn't going to help much, except maybe if you're using VLANs.

                  There appears to be some basic low level incompatibility with that on-board NIC and I don't think we are going to be able to help you with it.

                  pfSense 2.3.X will be supported for ~1 year so there's no rush to upgrade.

                  Steve

                  1 Reply Last reply Reply Quote 0
                  • K
                    kejianshi
                    last edited by

                    If after much trying you just can't get things to work, I suggest adding a cheap intel nic you buy off ebay for $10.

                    Get two and replace your current add-on card…  It will save you trouble down the road.  Make sure whatever you buy has native support for netmap.

                    Suricata needs it to work in inline mode.  It might save you trouble later.

                    1 Reply Last reply Reply Quote 0
                    • F
                      firefox
                      last edited by

                      Do you need more that 100Mbps?

                      we have connections up to 500 MB

                      If after much trying you just can't get things to work, I suggest adding a cheap intel nic you buy off ebay for $10.

                      As I wrote I will try to retrieve other network cards
                      And if it does not work
                      Then another computer

                      In any case, thanks to everyone who tried to help

                      1 Reply Last reply Reply Quote 0
                      • K
                        kejianshi
                        last edited by

                        Network cards are usually cheaper than computers.

                        1 Reply Last reply Reply Quote 0
                        • F
                          firefox
                          last edited by

                          updating
                          I brought four new Intel network cards
                          With pci connection
                          And another Intel card with a pci-x connection
                          pfsense does not recognize any of them
                          I tried to connect two together or separately
                          The same result

                          If Windows 2000 recognizes the network cards
                          (I connected two cards and the computer recognized the other two cards and the card on the board)
                          So pfsense should also identify them without problems

                          Another question that may be related

                          When I installed the pfsense 2.4.0
                          The installation process was different from what I know
                          Perhaps I needed to do something different for pfsense to recognize the network cards ?

                          1 Reply Last reply Reply Quote 0
                          • ?
                            Guest
                            last edited by

                            You need to assign them to interfaces.

                            1 Reply Last reply Reply Quote 0
                            • F
                              firefox
                              last edited by

                              I know that
                              The problem is that pfsense not even recognize the cards as if there is nothing there

                              1 Reply Last reply Reply Quote 0
                              • ?
                                Guest
                                last edited by

                                what does pciconf show

                                1 Reply Last reply Reply Quote 0
                                • F
                                  firefox
                                  last edited by

                                  That's what happens after I put the two Intel network cards
                                  It does not even reach the stage where i need to assign them to interfaces

                                  (Attached image)

                                  20180106_064138.jpg
                                  20180106_064138.jpg_thumb

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    There's a bug in the ACPI code showing there. Are you on the latest BIOS version for that board?

                                    Steve

                                    1 Reply Last reply Reply Quote 0
                                    • F
                                      firefox
                                      last edited by

                                      yes I updated it before installing the pfsense
                                      I have also tried to install with one bios before and one before that
                                      It gave the same result

                                      So the problem here is the bios (or the bios code)?
                                      If there is no new bios (and there is no)
                                      So there is nothing to do ?

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Yeah, that is possible. Though it's non-trivial.

                                        You might try booting a live Linux CD to see if it also hits that issue. A lot of times the ACPI will have sections written specifically for Windows and everything else just has to fall back to the defaults or have nothing at all. Board manufacturers usually only claim to support Windows so other OSes are SoL!

                                        https://docs.freebsd.org/doc/10.0-RELEASE/usr/local/share/doc/freebsd/handbook/ACPI-debug.html

                                        Steve

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                                        • P
                                          piercearmitage
                                          last edited by piercearmitage

                                          Are you still facing this issue? Try fake credit card numbers that work for online shopping. It might help you.

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