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    Pfsense won't recognize network card

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    • F
      firefox
      last edited by

      Here 's the output of lshw

      WARNING: you should run this program as super-user.
      ubuntu                    
          description: Computer
          width: 32 bits
        *-core
             description: Motherboard
             physical id: 0
           *-memory
                description: System memory
                physical id: 0
                size: 3826MiB
           *-cpu
                product: Intel(R) Pentium(R) D CPU 3.40GHz
                vendor: Intel Corp.
                physical id: 1
                bus info: cpu@0
                version: 15.6.5
                serial: 0000-0F65-0000-0000-0000-0000
                size: 1700MHz
                capacity: 1700MHz
                width: 64 bits
                capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx x86-64 constant_tsc pebs bts pni dtes64 monitor ds_cpl est cid cx16 xtpr pdcm lahf_lm cpufreq
                configuration: id=1
              *-logicalcpu:0
                   description: Logical CPU
                   physical id: 1.1
                   width: 64 bits
                   capabilities: logical
              *-logicalcpu:1
                   description: Logical CPU
                   physical id: 1.2
                   width: 64 bits
                   capabilities: logical
           *-pci
                description: Host bridge
                product: 82Q963/Q965 Memory Controller Hub
                vendor: Intel Corporation
                physical id: 100
                bus info: pci@0000:00:00.0
                version: 02
                width: 32 bits
                clock: 33MHz
                configuration: driver=agpgart-intel
                resources: irq:0
              *-display
                   description: VGA compatible controller
                   product: 82Q963/Q965 Integrated Graphics Controller
                   vendor: Intel Corporation
                   physical id: 2
                   bus info: pci@0000:00:02.0
                   version: 02
                   width: 64 bits
                   clock: 33MHz
                   capabilities: vga_controller bus_master cap_list rom
                   configuration: driver=i915 latency=0
                   resources: irq:42 memory:d0000000-d00fffff memory:c0000000-cfffffff ioport:30e0(size=8)
              *-usb:0
                   description: USB controller
                   product: 82801H (ICH8 Family) USB UHCI Controller #4
                   vendor: Intel Corporation
                   physical id: 1a
                   bus info: pci@0000:00:1a.0
                   version: 02
                   width: 32 bits
                   clock: 33MHz
                   capabilities: uhci bus_master
                   configuration: driver=uhci_hcd latency=0
                   resources: irq:16 ioport:3000(size=32)
              *-usb:1
                   description: USB controller
                   product: 82801H (ICH8 Family) USB2 EHCI Controller #2
                   vendor: Intel Corporation
                   physical id: 1a.7
                   bus info: pci@0000:00:1a.7
                   version: 02
                   width: 32 bits
                   clock: 33MHz
                   capabilities: ehci bus_master cap_list
                   configuration: driver=ehci_hcd latency=0
                   resources: irq:16 memory:d0504000-d05043ff
              *-multimedia
                   description: Audio device
                   product: 82801H (ICH8 Family) HD Audio Controller
                   vendor: Intel Corporation
                   physical id: 1b
                   bus info: pci@0000:00:1b.0
                   version: 02
                   width: 64 bits
                   clock: 33MHz
                   capabilities: bus_master cap_list
                   configuration: driver=snd_hda_intel latency=0
                   resources: irq:43 memory:d0500000-d0503fff
              *-pci:0
                   description: PCI bridge
                   product: 82801H (ICH8 Family) PCI Express Port 1
                   vendor: Intel Corporation
                   physical id: 1c
                   bus info: pci@0000:00:1c.0
                   version: 02
                   width: 32 bits
                   clock: 33MHz
                   capabilities: pci normal_decode bus_master cap_list
                   configuration: driver=pcieport
                   resources: irq:40 ioport:5000(size=4096) memory:d0800000-d09fffff ioport:d0a00000(size=2097152)
              *-pci:1
                   description: PCI bridge
                   product: 82801H (ICH8 Family) PCI Express Port 5
                   vendor: Intel Corporation
                   physical id: 1c.4
                   bus info: pci@0000:00:1c.4
                   version: 02
                   width: 32 bits
                   clock: 33MHz
                   capabilities: pci normal_decode bus_master cap_list
                   configuration: driver=pcieport
                   resources: irq:41 ioport:2000(size=4096) memory:d0100000-d01fffff ioport:d0600000(size=2097152)
               *-network
                      description: Ethernet interface
                      product: NetLink BCM5787 Gigabit Ethernet PCI Express
                      vendor: Broadcom Corporation
                      physical id: 0
                      bus info: pci@0000:03:00.0
                      logical name: eth1
                      version: 02
                      serial: 00:1a:6b:61:40:94
                      size: 100Mbit/s
                      capacity: 1Gbit/s
                      width: 64 bits
                      clock: 33MHz
                      capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                      configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=sb v2.04 ip=192.168.0.65 latency=0 multicast=yes port=twisted pair speed=100Mbit/s
                      resources: irq:44 memory:d0100000-d010ffff
              *-usb:2
                   description: USB controller
                   product: 82801H (ICH8 Family) USB UHCI Controller #1
                   vendor: Intel Corporation
                   physical id: 1d
                   bus info: pci@0000:00:1d.0
                   version: 02
                   width: 32 bits
                   clock: 33MHz
                   capabilities: uhci bus_master
                   configuration: driver=uhci_hcd latency=0
                   resources: irq:16 ioport:3020(size=32)
              *-usb:3
                   description: USB controller
                   product: 82801H (ICH8 Family) USB UHCI Controller #2
                   vendor: Intel Corporation
                   physical id: 1d.1
                   bus info: pci@0000:00:1d.1
                   version: 02
                   width: 32 bits
                   clock: 33MHz
                   capabilities: uhci bus_master
                   configuration: driver=uhci_hcd latency=0
                   resources: irq:17 ioport:3040(size=32)
              *-usb:4
                   description: USB controller
                   product: 82801H (ICH8 Family) USB UHCI Controller #3
                   vendor: Intel Corporation
                   physical id: 1d.2
                   bus info: pci@0000:00:1d.2
                   version: 02
                   width: 32 bits
                   clock: 33MHz
                   capabilities: uhci bus_master
                   configuration: driver=uhci_hcd latency=0
                   resources: irq:18 ioport:3060(size=32)
              *-usb:5
                   description: USB controller
                   product: 82801H (ICH8 Family) USB2 EHCI Controller #1
                   vendor: Intel Corporation
                   physical id: 1d.7
                   bus info: pci@0000:00:1d.7
                   version: 02
                   width: 32 bits
                   clock: 33MHz
                   capabilities: ehci bus_master cap_list
                   configuration: driver=ehci_hcd latency=0
                   resources: irq:16 memory:d0504400-d05047ff
              *-pci:2
                   description: PCI bridge
                   product: 82801 PCI Bridge
                   vendor: Intel Corporation
                   physical id: 1e
                   bus info: pci@0000:00:1e.0
                   version: f2
                   width: 32 bits
                   clock: 33MHz
                   capabilities: pci subtractive_decode bus_master cap_list
                   resources: ioport:4000(size=4096) memory:d0200000-d02fffff ioport:d0300000(size=1048576)
                 *-network
                      description: Ethernet interface
                      product: RTL-8139/8139C/8139C+
                      vendor: Realtek Semiconductor Co., Ltd.
                      physical id: 9
                      bus info: pci@0000:0a:09.0
                      logical name: eth0
                      version: 10
                      serial: 00:0b:2b:01:d3:7f
                      size: 10Mbit/s
                      capacity: 100Mbit/s
                      width: 32 bits
                      clock: 33MHz
                      capabilities: bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                      configuration: autonegotiation=on broadcast=yes driver=8139too driverversion=0.9.28 duplex=half latency=32 maxlatency=64 mingnt=32 multicast=yes port=MII speed=10Mbit/s
                      resources: irq:21 ioport:4000(size=256) memory:d0200000-d02000ff memory:d0300000-d030ffff
              *-isa
                   description: ISA bridge
                   product: 82801HB/HR (ICH8/R) LPC Interface Controller
                   vendor: Intel Corporation
                   physical id: 1f
                   bus info: pci@0000:00:1f.0
                   version: 02
                   width: 32 bits
                   clock: 33MHz
                   capabilities: isa bus_master cap_list
                   configuration: latency=0
              *-ide:0
                   description: IDE interface
                   product: 82801H (ICH8 Family) 4 port SATA Controller [IDE mode]
                   vendor: Intel Corporation
                   physical id: 1f.2
                   bus info: pci@0000:00:1f.2
                   version: 02
                   width: 32 bits
                   clock: 66MHz
                   capabilities: ide bus_master cap_list
                   configuration: driver=ata_piix latency=0
                   resources: irq:17 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:30b0(size=16) ioport:30a0(size=16)
              *-serial UNCLAIMED
                   description: SMBus
                   product: 82801H (ICH8 Family) SMBus Controller
                   vendor: Intel Corporation
                   physical id: 1f.3
                   bus info: pci@0000:00:1f.3
                   version: 02
                   width: 32 bits
                   clock: 33MHz
                   configuration: latency=0
                   resources: memory:d0504800-d05048ff ioport:3080(size=32)
              *-ide:1
                   description: IDE interface
                   product: 82801HR/HO/HH (ICH8R/DO/DH) 2 port SATA Controller [IDE mode]
                   vendor: Intel Corporation
                   physical id: 1f.5
                   bus info: pci@0000:00:1f.5
                   version: 02
                   width: 32 bits
                   clock: 66MHz
                   capabilities: ide bus_master cap_list
                   configuration: driver=ata_piix latency=0
                   resources: irq:18 ioport:3410(size=8) ioport:3404(size=4) ioport:3408(size=8) ioport:3400(size=4) ioport:30d0(size=16) ioport:30c0(size=16)
      

      *-network
                      description: Ethernet interface
                      product: NetLink BCM5787 Gigabit Ethernet PCI Express
                      vendor: Broadcom Corporation
                      physical id: 0
                      bus info: pci@0000:03:00.0
                      logical name: eth1
                      version: 02
                      serial: 00:1a:6b:61:40:94
                      size: 100Mbit/s
                      capacity: 1Gbit/s
                      width: 64 bits
                      clock: 33MHz
                      capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                      configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=3.121 duplex=full firmware=sb v2.04 ip=192.168.0.65 latency=0 multicast=yes port=twisted pair speed=100Mbit/s
                      resources: irq:44 memory:d0100000-d010ffff

      1 Reply Last reply Reply Quote 0
      • K
        kpa
        last edited by

        As far as I can see it should be supported by the bge(4) driver:

        https://www.freebsd.org/cgi/man.cgi?query=bge&sektion=4&manpath=freebsd-release-ports

        Can you boot from the pfSense install media and do this from the shell you can start instead of starting the installer:

        
        dmesg | grep bge
        
        

        Does that produce any output and what does it say?

        1 Reply Last reply Reply Quote 0
        • F
          firefox
          last edited by

          @kpa:

          As far as I can see it should be supported by the bge(4) driver:

          https://www.freebsd.org/cgi/man.cgi?query=bge&sektion=4&manpath=freebsd-release-ports

          Can you boot from the pfSense install media and do this from the shell you can start instead of starting the installer:

          
          dmesg | grep bge
          
          

          Does that produce any output and what does it say?

          There is a lot of text so I took a screenshot

          20171020_081711.jpg
          20171020_081711.jpg_thumb

          1 Reply Last reply Reply Quote 0
          • K
            kpa
            last edited by

            That's not good, the chip is recognized by the driver but something causes the driver initialization to fail. Can you see if there are BIOS updates for your board?

            You can also see if this helps:

            https://doc.pfsense.org/index.php/Tuning_and_Troubleshooting_Network_Cards#Broadcom_bce.284.29_Cards

            1 Reply Last reply Reply Quote 0
            • F
              firefox
              last edited by

              i have the last bios update
              I did a bios update two days ago  after the computer bios was in French
              ן download the bios from here
              https://support.lenovo.com/il/en/downloads/migr-66068
              my computer is
              MT-M 8808-8HF
              S/N: LKLWHF9

              is it worth a try earlier BIOS ?

              1 Reply Last reply Reply Quote 0
              • F
                firefox
                last edited by

                updating
                I've updated to  earlier (2jjy47usa) BIOS
                (The last one is 2jjy49usa)
                and Same problem

                After searching Google I came across a post in the forum of pfsense (i have no link to it)
                There, it is said that sometimes when an external card is connected, the internal is disconnected
                I disconnected the external card (that is, I removed it from the computer)
                And I turned on the system
                Indeed now pfsense recognizes the internal card bge0

                The message did not say how to fix this situation

                after using linux boot cd and windows install
                both NIC work together
                only on pfsense they dont work together

                i try to find a jumper on the motherboard
                i did not see one

                is there a way to make both NIC work ?

                1 Reply Last reply Reply Quote 0
                • ?
                  Guest
                  last edited by

                  Indeed now pfsense recognizes the internal card bge0

                  Go to the BIOS and enable it would be my first try.

                  1 Reply Last reply Reply Quote 0
                  • F
                    firefox
                    last edited by

                    It's already enabled

                    1 Reply Last reply Reply Quote 0
                    • K
                      kpa
                      last edited by

                      My guess is that the BIOS is set to automatically disable the built-in NIC in case there's an add-on card installed, that makes sort of sense in a desktop system but is nonsense on a server type system.

                      I'd also guess that the developers of the Linux driver have found a way to enable the integrated Broadcom NIC regardless but the FreeBSD driver doesn't have the same workaround.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        pfSense is able to attach to the Broadcom card and it can be assigned when the Realtek card is not in the box?

                        If that's the case then I'd throw the Realtek card away an look for something else. The rtl8139 is a truly terrible NIC.

                        https://github.com/pfsense/FreeBSD-src/blob/db53f09b3a68bfa850844e88c97535f277db4d71/sys/dev/rl/if_rl.c#L48

                        Steve

                        1 Reply Last reply Reply Quote 0
                        • ?
                          Guest
                          last edited by

                          "snip"```
                          WARNING: you should run this program as super-user.
                          ubuntu                   
                              description: Computer
                              width: 32 bits

                          
                          This is under Linux (Ubuntu) and pfSense is based on FreeBSD and also could it be that this PC
                          or pfSense box is a 32Bit version and you try out to install pfSensen version 2.4.0 that is coming
                          only as a 64Bit version!!!
                          
                          Often, but not even, in the BIOS could be also set another Interrupt to many onboards NICs because
                          tey are shared together with some PCIe slots, perhaps this might be then also the case here? Please
                          have a look on this too.
                          1 Reply Last reply Reply Quote 0
                          • F
                            firefox
                            last edited by

                            @kpa:

                            My guess is that the BIOS is set to automatically disable the built-in NIC in case there's an add-on card installed, that makes sort of sense in a desktop system but is nonsense on a server type system.

                            I'd also guess that the developers of the Linux driver have found a way to enable the integrated Broadcom NIC regardless but the FreeBSD driver doesn't have the same workaround.

                            The BIOS option associated with a network card is only
                            Whether to enabled the card or not to enabled

                            There is another option related to pxe boot (I added a screenshot)
                            I tried to run the system when the options are enabled. The same result

                            @stephenw10:

                            pfSense is able to attach to the Broadcom card and it can be assigned when the Realtek card is not in the box?

                            If that's the case then I'd throw the Realtek card away an look for something else. The rtl8139 is a truly terrible NIC.

                            https://github.com/pfsense/FreeBSD-src/blob/db53f09b3a68bfa850844e88c97535f277db4d71/sys/dev/rl/if_rl.c#L48

                            Steve

                            yes as i said
                            When I remove the external network card from the computer
                            And runs the system without the external card then pfsense recognizes the internal network card properly

                            I'll try another card

                            @BlueKobold:

                            "snip"```
                            WARNING: you should run this program as super-user.
                            ubuntu                   
                                description: Computer
                                width: 32 bits

                            
                            This is under Linux (Ubuntu) and pfSense is based on FreeBSD and also could it be that this PC
                            or pfSense box is a 32Bit version and you try out to install pfSensen version 2.4.0 that is coming
                            only as a 64Bit version!!!
                            
                            Often, but not even, in the BIOS could be also set another Interrupt to many onboards NICs because
                            tey are shared together with some PCIe slots, perhaps this might be then also the case here? Please
                            have a look on this too.
                            

                            I checked to see if it was suitable for 64 bit
                            i use this program https://www.grc.com/securable.htm
                            it give me The processor is 64 bit compatible

                            20171021_060353.jpg
                            20171021_060353.jpg_thumb
                            20171021_060557.jpg
                            20171021_060557.jpg_thumb
                            ![Screenshot from 2017-10-21 06-23-54.png](/public/imported_attachments/1/Screenshot from 2017-10-21 06-23-54.png)
                            ![Screenshot from 2017-10-21 06-23-54.png_thumb](/public/imported_attachments/1/Screenshot from 2017-10-21 06-23-54.png_thumb)

                            1 Reply Last reply Reply Quote 0
                            • F
                              firefox
                              last edited by

                              Update
                              I brought four more network cards
                              That means there are currently 5 network cards
                              4 with pci connection
                              1 with pci-e-x1 connection

                              I tried to change
                              And those are the results

                              Three of the cards with a pci connection
                              Once I connect the network card to the computer
                              I get the same result as the first network card
                              The system identifies only the external card but not the internal one

                              On one card with a pci-e-x1 connection
                              When I connect it to a computer
                              The system identifies the internal card and not the external one

                              And the last card with a pci connection
                              Same
                              The system identifies the internal card and not the external one

                              All cards are valid and working on windows xp / windows 7 / linux

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                @firefox:

                                All cards are valid and working on windows xp / windows 7 / linux

                                On the same motherboard?

                                It does look like that card is being disabled by attaching a different card. Can you not just use two additional NICs?

                                Steve

                                1 Reply Last reply Reply Quote 0
                                • F
                                  firefox
                                  last edited by

                                  @stephenw10:

                                  @firefox:

                                  All cards are valid and working on windows xp / windows 7 / linux

                                  On the same motherboard?

                                  It does look like that card is being disabled by attaching a different card. Can you not just use two additional NICs?

                                  Steve

                                  yes on the same motherboard

                                  i can use two additional cards

                                  but the one i want to use is 10/100/1000
                                  and all the other 4 is 10/100
                                  the one on the boars is 10/100/1000

                                  I'll give it another try
                                  I will try to get network cards that they are 10/100/1000

                                  The reason for all this is
                                  That my current system is 32 bit
                                  With 1.5 GHz memory and 10/100 network cards
                                  And there is no upgrade to 32 bit

                                  This computer I'm trying to install on is
                                  With 4GB memory
                                  And a 10/100/1000 network card

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Do you need more that 100Mbps? Having just one Gigabit NIC isn't going to help much, except maybe if you're using VLANs.

                                    There appears to be some basic low level incompatibility with that on-board NIC and I don't think we are going to be able to help you with it.

                                    pfSense 2.3.X will be supported for ~1 year so there's no rush to upgrade.

                                    Steve

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                                    • K
                                      kejianshi
                                      last edited by

                                      If after much trying you just can't get things to work, I suggest adding a cheap intel nic you buy off ebay for $10.

                                      Get two and replace your current add-on card…  It will save you trouble down the road.  Make sure whatever you buy has native support for netmap.

                                      Suricata needs it to work in inline mode.  It might save you trouble later.

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                                      • F
                                        firefox
                                        last edited by

                                        Do you need more that 100Mbps?

                                        we have connections up to 500 MB

                                        If after much trying you just can't get things to work, I suggest adding a cheap intel nic you buy off ebay for $10.

                                        As I wrote I will try to retrieve other network cards
                                        And if it does not work
                                        Then another computer

                                        In any case, thanks to everyone who tried to help

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                                        • K
                                          kejianshi
                                          last edited by

                                          Network cards are usually cheaper than computers.

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                                          • F
                                            firefox
                                            last edited by

                                            updating
                                            I brought four new Intel network cards
                                            With pci connection
                                            And another Intel card with a pci-x connection
                                            pfsense does not recognize any of them
                                            I tried to connect two together or separately
                                            The same result

                                            If Windows 2000 recognizes the network cards
                                            (I connected two cards and the computer recognized the other two cards and the card on the board)
                                            So pfsense should also identify them without problems

                                            Another question that may be related

                                            When I installed the pfsense 2.4.0
                                            The installation process was different from what I know
                                            Perhaps I needed to do something different for pfsense to recognize the network cards ?

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