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    Pfsense won't recognize network card

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    • F
      firefox
      last edited by

      It's already enabled

      1 Reply Last reply Reply Quote 0
      • K
        kpa
        last edited by

        My guess is that the BIOS is set to automatically disable the built-in NIC in case there's an add-on card installed, that makes sort of sense in a desktop system but is nonsense on a server type system.

        I'd also guess that the developers of the Linux driver have found a way to enable the integrated Broadcom NIC regardless but the FreeBSD driver doesn't have the same workaround.

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          pfSense is able to attach to the Broadcom card and it can be assigned when the Realtek card is not in the box?

          If that's the case then I'd throw the Realtek card away an look for something else. The rtl8139 is a truly terrible NIC.

          https://github.com/pfsense/FreeBSD-src/blob/db53f09b3a68bfa850844e88c97535f277db4d71/sys/dev/rl/if_rl.c#L48

          Steve

          1 Reply Last reply Reply Quote 0
          • ?
            Guest
            last edited by

            "snip"```
            WARNING: you should run this program as super-user.
            ubuntu                   
                description: Computer
                width: 32 bits

            
            This is under Linux (Ubuntu) and pfSense is based on FreeBSD and also could it be that this PC
            or pfSense box is a 32Bit version and you try out to install pfSensen version 2.4.0 that is coming
            only as a 64Bit version!!!
            
            Often, but not even, in the BIOS could be also set another Interrupt to many onboards NICs because
            tey are shared together with some PCIe slots, perhaps this might be then also the case here? Please
            have a look on this too.
            1 Reply Last reply Reply Quote 0
            • F
              firefox
              last edited by

              @kpa:

              My guess is that the BIOS is set to automatically disable the built-in NIC in case there's an add-on card installed, that makes sort of sense in a desktop system but is nonsense on a server type system.

              I'd also guess that the developers of the Linux driver have found a way to enable the integrated Broadcom NIC regardless but the FreeBSD driver doesn't have the same workaround.

              The BIOS option associated with a network card is only
              Whether to enabled the card or not to enabled

              There is another option related to pxe boot (I added a screenshot)
              I tried to run the system when the options are enabled. The same result

              @stephenw10:

              pfSense is able to attach to the Broadcom card and it can be assigned when the Realtek card is not in the box?

              If that's the case then I'd throw the Realtek card away an look for something else. The rtl8139 is a truly terrible NIC.

              https://github.com/pfsense/FreeBSD-src/blob/db53f09b3a68bfa850844e88c97535f277db4d71/sys/dev/rl/if_rl.c#L48

              Steve

              yes as i said
              When I remove the external network card from the computer
              And runs the system without the external card then pfsense recognizes the internal network card properly

              I'll try another card

              @BlueKobold:

              "snip"```
              WARNING: you should run this program as super-user.
              ubuntu                   
                  description: Computer
                  width: 32 bits

              
              This is under Linux (Ubuntu) and pfSense is based on FreeBSD and also could it be that this PC
              or pfSense box is a 32Bit version and you try out to install pfSensen version 2.4.0 that is coming
              only as a 64Bit version!!!
              
              Often, but not even, in the BIOS could be also set another Interrupt to many onboards NICs because
              tey are shared together with some PCIe slots, perhaps this might be then also the case here? Please
              have a look on this too.
              

              I checked to see if it was suitable for 64 bit
              i use this program https://www.grc.com/securable.htm
              it give me The processor is 64 bit compatible

              20171021_060353.jpg
              20171021_060353.jpg_thumb
              20171021_060557.jpg
              20171021_060557.jpg_thumb
              ![Screenshot from 2017-10-21 06-23-54.png](/public/imported_attachments/1/Screenshot from 2017-10-21 06-23-54.png)
              ![Screenshot from 2017-10-21 06-23-54.png_thumb](/public/imported_attachments/1/Screenshot from 2017-10-21 06-23-54.png_thumb)

              1 Reply Last reply Reply Quote 0
              • F
                firefox
                last edited by

                Update
                I brought four more network cards
                That means there are currently 5 network cards
                4 with pci connection
                1 with pci-e-x1 connection

                I tried to change
                And those are the results

                Three of the cards with a pci connection
                Once I connect the network card to the computer
                I get the same result as the first network card
                The system identifies only the external card but not the internal one

                On one card with a pci-e-x1 connection
                When I connect it to a computer
                The system identifies the internal card and not the external one

                And the last card with a pci connection
                Same
                The system identifies the internal card and not the external one

                All cards are valid and working on windows xp / windows 7 / linux

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  @firefox:

                  All cards are valid and working on windows xp / windows 7 / linux

                  On the same motherboard?

                  It does look like that card is being disabled by attaching a different card. Can you not just use two additional NICs?

                  Steve

                  1 Reply Last reply Reply Quote 0
                  • F
                    firefox
                    last edited by

                    @stephenw10:

                    @firefox:

                    All cards are valid and working on windows xp / windows 7 / linux

                    On the same motherboard?

                    It does look like that card is being disabled by attaching a different card. Can you not just use two additional NICs?

                    Steve

                    yes on the same motherboard

                    i can use two additional cards

                    but the one i want to use is 10/100/1000
                    and all the other 4 is 10/100
                    the one on the boars is 10/100/1000

                    I'll give it another try
                    I will try to get network cards that they are 10/100/1000

                    The reason for all this is
                    That my current system is 32 bit
                    With 1.5 GHz memory and 10/100 network cards
                    And there is no upgrade to 32 bit

                    This computer I'm trying to install on is
                    With 4GB memory
                    And a 10/100/1000 network card

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Do you need more that 100Mbps? Having just one Gigabit NIC isn't going to help much, except maybe if you're using VLANs.

                      There appears to be some basic low level incompatibility with that on-board NIC and I don't think we are going to be able to help you with it.

                      pfSense 2.3.X will be supported for ~1 year so there's no rush to upgrade.

                      Steve

                      1 Reply Last reply Reply Quote 0
                      • K
                        kejianshi
                        last edited by

                        If after much trying you just can't get things to work, I suggest adding a cheap intel nic you buy off ebay for $10.

                        Get two and replace your current add-on card…  It will save you trouble down the road.  Make sure whatever you buy has native support for netmap.

                        Suricata needs it to work in inline mode.  It might save you trouble later.

                        1 Reply Last reply Reply Quote 0
                        • F
                          firefox
                          last edited by

                          Do you need more that 100Mbps?

                          we have connections up to 500 MB

                          If after much trying you just can't get things to work, I suggest adding a cheap intel nic you buy off ebay for $10.

                          As I wrote I will try to retrieve other network cards
                          And if it does not work
                          Then another computer

                          In any case, thanks to everyone who tried to help

                          1 Reply Last reply Reply Quote 0
                          • K
                            kejianshi
                            last edited by

                            Network cards are usually cheaper than computers.

                            1 Reply Last reply Reply Quote 0
                            • F
                              firefox
                              last edited by

                              updating
                              I brought four new Intel network cards
                              With pci connection
                              And another Intel card with a pci-x connection
                              pfsense does not recognize any of them
                              I tried to connect two together or separately
                              The same result

                              If Windows 2000 recognizes the network cards
                              (I connected two cards and the computer recognized the other two cards and the card on the board)
                              So pfsense should also identify them without problems

                              Another question that may be related

                              When I installed the pfsense 2.4.0
                              The installation process was different from what I know
                              Perhaps I needed to do something different for pfsense to recognize the network cards ?

                              1 Reply Last reply Reply Quote 0
                              • ?
                                Guest
                                last edited by

                                You need to assign them to interfaces.

                                1 Reply Last reply Reply Quote 0
                                • F
                                  firefox
                                  last edited by

                                  I know that
                                  The problem is that pfsense not even recognize the cards as if there is nothing there

                                  1 Reply Last reply Reply Quote 0
                                  • ?
                                    Guest
                                    last edited by

                                    what does pciconf show

                                    1 Reply Last reply Reply Quote 0
                                    • F
                                      firefox
                                      last edited by

                                      That's what happens after I put the two Intel network cards
                                      It does not even reach the stage where i need to assign them to interfaces

                                      (Attached image)

                                      20180106_064138.jpg
                                      20180106_064138.jpg_thumb

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        There's a bug in the ACPI code showing there. Are you on the latest BIOS version for that board?

                                        Steve

                                        1 Reply Last reply Reply Quote 0
                                        • F
                                          firefox
                                          last edited by

                                          yes I updated it before installing the pfsense
                                          I have also tried to install with one bios before and one before that
                                          It gave the same result

                                          So the problem here is the bios (or the bios code)?
                                          If there is no new bios (and there is no)
                                          So there is nothing to do ?

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Yeah, that is possible. Though it's non-trivial.

                                            You might try booting a live Linux CD to see if it also hits that issue. A lot of times the ACPI will have sections written specifically for Windows and everything else just has to fall back to the defaults or have nothing at all. Board manufacturers usually only claim to support Windows so other OSes are SoL!

                                            https://docs.freebsd.org/doc/10.0-RELEASE/usr/local/share/doc/freebsd/handbook/ACPI-debug.html

                                            Steve

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