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    Fresh install PFsense VM hangs after config file restore

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    14 Posts 6 Posters 1.5k Views
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    • DerelictD
      Derelict LAYER 8 Netgate
      last edited by

      Right. What is on the console when it fails?

      Chattanooga, Tennessee, USA
      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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      • T
        tim.mcmanus
        last edited by

        Can you upgrade your 2.3.4 to 2.4.1 and then move the config file?

        I am always very hesitant to move an older version's config file to a new version because it may create issues like the one you're experiencing.

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        • K
          kejianshi
          last edited by

          I'd reinstall the VM and try again.

          BTW - How much resources are you giving it?

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          • R
            router_wang
            last edited by

            @Derelict:

            Right. What is on the console when it fails?

            It just shows the message about the admin logging onto the web interface from a remote IP. It sits there indefinitely.

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            • DerelictD
              Derelict LAYER 8 Netgate
              last edited by

              How about a screen shot? Generally when you restore a configuration and it breaks the console you are restoring a configuration that has invalid console settings for the new device such as VGA when the hardware has a serial console and serial when the hardware has a VGA console.

              On a VM there should be VGA output until the point the console changes though.

              Chattanooga, Tennessee, USA
              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
              Do Not Chat For Help! NO_WAN_EGRESS(TM)

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              • I
                ipfftw
                last edited by

                How big is your xml file? i know i had problems when i had the rrd information in there..

                the other time i had problems was with add on packages that were no longer supported. an idea is to delete those from your backup file before importing.

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                • R
                  router_wang
                  last edited by

                  @Derelict:

                  How about a screen shot? Generally when you restore a configuration and it breaks the console you are restoring a configuration that has invalid console settings for the new device such as VGA when the hardware has a serial console and serial when the hardware has a VGA console.

                  On a VM there should be VGA output until the point the console changes though.

                  This happened while attempting to migrate from a 2.3 VM to a 2.4 VM. No console change. Which is weird because when I migrated from serial console hardware to a VM, the migration with a config file worked fine.

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                  • R
                    router_wang
                    last edited by

                    This appears to be a VM compatibility issue. When installing PFsense 2.4.1 to dedicated hardware the restore works (3 attempts out of 3 succeeded). When restoring to a VM (ESX 6.5 U1) the restore attempts (0 out of 6) are successful.

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                    • K
                      kejianshi
                      last edited by

                      Whats the difference in resources available to the physical machine and the VM?

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                      • R
                        router_wang
                        last edited by

                        @kejianshi:

                        Whats the difference in resources available to the physical machine and the VM?

                        The physical is Netgate ADI. The VM has way more resources.

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                        • DerelictD
                          Derelict LAYER 8 Netgate
                          last edited by

                          You have still not provided any console output from the VM host.

                          Chattanooga, Tennessee, USA
                          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                          Do Not Chat For Help! NO_WAN_EGRESS(TM)

                          1 Reply Last reply Reply Quote 0
                          • R
                            router_wang
                            last edited by

                            @Derelict:

                            You have still not provided any console output from the VM host.

                            The console only shows the message about the admin logging in from a remote IP address. I have mitigated the issue by using physical hardware instead of a VM. When installing PFsense 2.4.1 to dedicated hardware the restore works (3 attempts out of 3 succeeded). When restoring to a VM (ESX 6.5 U1) the restore attempts (0 out of 6) are successful. Thanks!

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