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    Fresh install PFsense VM hangs after config file restore

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    14 Posts 6 Posters 1.5k Views
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    • K
      kejianshi
      last edited by

      I'd reinstall the VM and try again.

      BTW - How much resources are you giving it?

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      • R
        router_wang
        last edited by

        @Derelict:

        Right. What is on the console when it fails?

        It just shows the message about the admin logging onto the web interface from a remote IP. It sits there indefinitely.

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        • DerelictD
          Derelict LAYER 8 Netgate
          last edited by

          How about a screen shot? Generally when you restore a configuration and it breaks the console you are restoring a configuration that has invalid console settings for the new device such as VGA when the hardware has a serial console and serial when the hardware has a VGA console.

          On a VM there should be VGA output until the point the console changes though.

          Chattanooga, Tennessee, USA
          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
          Do Not Chat For Help! NO_WAN_EGRESS(TM)

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          • I
            ipfftw
            last edited by

            How big is your xml file? i know i had problems when i had the rrd information in there..

            the other time i had problems was with add on packages that were no longer supported. an idea is to delete those from your backup file before importing.

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            • R
              router_wang
              last edited by

              @Derelict:

              How about a screen shot? Generally when you restore a configuration and it breaks the console you are restoring a configuration that has invalid console settings for the new device such as VGA when the hardware has a serial console and serial when the hardware has a VGA console.

              On a VM there should be VGA output until the point the console changes though.

              This happened while attempting to migrate from a 2.3 VM to a 2.4 VM. No console change. Which is weird because when I migrated from serial console hardware to a VM, the migration with a config file worked fine.

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              • R
                router_wang
                last edited by

                This appears to be a VM compatibility issue. When installing PFsense 2.4.1 to dedicated hardware the restore works (3 attempts out of 3 succeeded). When restoring to a VM (ESX 6.5 U1) the restore attempts (0 out of 6) are successful.

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                • K
                  kejianshi
                  last edited by

                  Whats the difference in resources available to the physical machine and the VM?

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                  • R
                    router_wang
                    last edited by

                    @kejianshi:

                    Whats the difference in resources available to the physical machine and the VM?

                    The physical is Netgate ADI. The VM has way more resources.

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                    • DerelictD
                      Derelict LAYER 8 Netgate
                      last edited by

                      You have still not provided any console output from the VM host.

                      Chattanooga, Tennessee, USA
                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                      • R
                        router_wang
                        last edited by

                        @Derelict:

                        You have still not provided any console output from the VM host.

                        The console only shows the message about the admin logging in from a remote IP address. I have mitigated the issue by using physical hardware instead of a VM. When installing PFsense 2.4.1 to dedicated hardware the restore works (3 attempts out of 3 succeeded). When restoring to a VM (ESX 6.5 U1) the restore attempts (0 out of 6) are successful. Thanks!

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