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    Intel X553 NICs (on C3758 SoC) not detected by pfSense 2.4/2.4.1

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    • M
      MarvinFS
      last edited by

      Guys any news on X553 driver?
      It's still not working on 2.4.2_1 and it'a January already.
      I've bought 6 pcs SYS-E200-9A with A2SDi-4C-HLN4F boards.
      It's perfect all in all even Windows 2016 server works perfectly there, but not pfsense.
      Any updates of manually putting FreeBSD drivers in there?
      disabling virtualization or VT-d in BIOS does nothing for pfsense and NIC detection.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        The drivers were not in 11.1 release which is what we build on so until they are included in our base we may not get them.

        You can build the kernel module yourself as explained by EditioN above. To load it at boot time just create the file /boot/loader.conf.local and then put in that file:

        if_ix_load="YES"
        

        Steve

        1 Reply Last reply Reply Quote 0
        • M
          MarvinFS
          last edited by

          Thanks for the answer ,

          Will it survive the updates then? I mean how frequent PFsense updates modules in /boot? or it's more like image updates for the whole partition?
          So for now we may use that solution, but if will need to put it manually to /boot on every update i'm not sure it's usable as those will be in remote offices with hardly proper IT personnel avail.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            The imported kernel module will be specific to that version. It probably won't work in 11.2 for example. We won't have tested anything against it so there's no guarantees that any pfSense update won't break it.

            Really you should wait for support to be included in the release. Certainly before deploying it in any critical application in my opinion.

            Steve

            1 Reply Last reply Reply Quote 0
            • M
              MarvinFS
              last edited by

              Managed to get it working somehow.
              Anyhow, we have bought those appliances already for all the offices, sadly before checking if it's supported yet! :)
              I failed to find a proper way to disable existing module, so i just rename it and load a module manually compiled from Intel sources.
              After that don't forget to fix permissions chmod 555 /boot/kernel/if_ix.ko and u'r good to go. (reboot)

              So yeah, it works just fine after that, but don't survive upgrades as far as i understand pfsense updates kernel also, along with modules apparently.

              Instructions:

              on 1st boot after install press any key on PFsense logo

              boot in Single User mode
              press enter for /bin/sh shell

              #connect your USB stick (Fat32 formatted) with driver
              #check what's it's name
              ls /dev/da*
              #mount usb
              mount_msdosfs /dev/da0s1 /media
              #unload existing if_ix module - check it's ID if necessary /sbin/kldstat )
              /sbin/kldunload -i 2
              #mount root as RW
              mount -rw /
              #rename existing if_ix.ko module
              mv /boot/kernel/if_ix.ko /boot/kernel/if_ix.ko.blacklisted
              #copy new module from USB
              cp /media/if_ix.ko /boot/modules/
              #fix permissions
              chmod 555 /boot/modules/if_ix.ko
              #make loader.conf.local
              echo 'if_ix_load="YES"' >> /boot/loader.conf.local
              #enjoy
              reboot

              In case somebody needs it - here's yandex.cloud direct link (compiled for FreeBSD 11.1 release) https://yadi.sk/d/F92wgHSy3RNDS9

              1 Reply Last reply Reply Quote 0
              • D
                daddygrant
                last edited by

                You sir, have saved my bacon.  Your instructions and file has worked perfectly for me.

                Cheers.

                @MarvinFS:

                Managed to get it working somehow.
                Anyhow, we have bought those appliances already for all the offices, sadly before checking if it's supported yet! :)
                I failed to find a proper way to disable existing module, so i just rename it and load a module manually compiled from Intel sources.
                After that don't forget to fix permissions chmod 555 /boot/kernel/if_ix.ko and u'r good to go. (reboot)

                So yeah, it works just fine after that, but don't survive upgrades as far as i understand pfsense updates kernel also, along with modules apparently.

                Instructions:

                on 1st boot after install press any key on PFsense logo

                boot in Single User mode
                press enter for /bin/sh shell

                #connect your USB stick (Fat32 formatted) with driver
                #check what's it's name
                ls /dev/da*
                #mount usb
                mount_msdosfs /dev/da0s1 /media
                #unload existing if_ix module - check it's ID if necessary /sbin/kldstat )
                /sbin/kldunload -i 2
                #mount root as RW
                mount -rw /
                #rename existing if_ix.ko module
                mv /boot/kernel/if_ix.ko /boot/kernel/if_ix.ko.blacklisted
                #copy new module from USB
                cp /media/if_ix.ko /boot/modules/
                #fix permissions
                chmod 555 /boot/modules/if_ix.ko
                #make loader.conf.local
                echo 'if_ix_load="YES"' >> /boot/loader.conf.local
                #enjoy
                reboot

                In case somebody needs it - here's yandex.cloud direct link (compiled for FreeBSD 11.1 release) https://yadi.sk/d/F92wgHSy3RNDS9

                1 Reply Last reply Reply Quote 0
                • M
                  MarvinFS
                  last edited by

                  @daddygrant:

                  You sir, have saved my bacon.  Your instructions and file has worked perfectly for me.

                  Cheers.

                  Glad it worked and happy to help! Guess we'd wait for official support now and upgrade afterwards…

                  1 Reply Last reply Reply Quote 0
                  • A
                    andrewjoy
                    last edited by

                    @MarvinFS:

                    Managed to get it working somehow.
                    Anyhow, we have bought those appliances already for all the offices, sadly before checking if it's supported yet! :)
                    I failed to find a proper way to disable existing module, so i just rename it and load a module manually compiled from Intel sources.
                    After that don't forget to fix permissions chmod 555 /boot/kernel/if_ix.ko and u'r good to go. (reboot)

                    So yeah, it works just fine after that, but don't survive upgrades as far as i understand pfsense updates kernel also, along with modules apparently.

                    Instructions:

                    on 1st boot after install press any key on PFsense logo

                    boot in Single User mode
                    press enter for /bin/sh shell

                    #connect your USB stick (Fat32 formatted) with driver
                    #check what's it's name
                    ls /dev/da*
                    #mount usb
                    mount_msdosfs /dev/da0s1 /media
                    #unload existing if_ix module - check it's ID if necessary /sbin/kldstat )
                    /sbin/kldunload -i 2
                    #mount root as RW
                    mount -rw /
                    #rename existing if_ix.ko module
                    mv /boot/kernel/if_ix.ko /boot/kernel/if_ix.ko.blacklisted
                    #copy new module from USB
                    cp /media/if_ix.ko /boot/modules/
                    #fix permissions
                    chmod 555 /boot/modules/if_ix.ko
                    #make loader.conf.local
                    echo 'if_ix_load="YES"' >> /boot/loader.conf.local
                    #enjoy
                    reboot

                    In case somebody needs it - here's yandex.cloud direct link (compiled for FreeBSD 11.1 release) https://yadi.sk/d/F92wgHSy3RNDS9

                    This is  very clear thanks !!!

                    Do we know when this is going to be in the live and stable builds ? Its working for now but don't want to put it into production until its part of the default kernel.

                    Hopefully its soon before the power supply in the old Dell R300 changes its mind about not being on fire :)

                    1 Reply Last reply Reply Quote 0
                    • O
                      Ofloo
                      last edited by

                      @stephenw10:

                      The drivers were not in 11.1 release which is what we build on so until they are included in our base we may not get them.

                      You can build the kernel module yourself as explained by EditioN above. To load it at boot time just create the file /boot/loader.conf.local and then put in that file:

                      if_ix_load="YES"
                      

                      Steve

                      or just i beleve it was ```
                      if_ix_updated_load=yes

                      1 Reply Last reply Reply Quote 0
                      • E
                        EditioN
                        last edited by

                        Hey guys,

                        The new XG-7100 model includes the Atom C3000.
                        I guess this is a good sign that the drivers will be built in soon?

                        I must say that I have no issues so far with the driver I compiled but official support would be quite good to have.

                        1 Reply Last reply Reply Quote 0
                        • B
                          BenDroid
                          last edited by

                          @MarvinFS:

                          Managed to get it working somehow.
                          Anyhow, we have bought those appliances already for all the offices, sadly before checking if it's supported yet! :)
                          I failed to find a proper way to disable existing module, so i just rename it and load a module manually compiled from Intel sources.
                          After that don't forget to fix permissions chmod 555 /boot/kernel/if_ix.ko and u'r good to go. (reboot)

                          So yeah, it works just fine after that, but don't survive upgrades as far as i understand pfsense updates kernel also, along with modules apparently.

                          Instructions:

                          on 1st boot after install press any key on PFsense logo

                          boot in Single User mode
                          press enter for /bin/sh shell

                          #connect your USB stick (Fat32 formatted) with driver
                          #check what's it's name
                          ls /dev/da*
                          #mount usb
                          mount_msdosfs /dev/da0s1 /media
                          #unload existing if_ix module - check it's ID if necessary /sbin/kldstat )
                          /sbin/kldunload -i 2
                          #mount root as RW
                          mount -rw /
                          #rename existing if_ix.ko module
                          mv /boot/kernel/if_ix.ko /boot/kernel/if_ix.ko.blacklisted
                          #copy new module from USB
                          cp /media/if_ix.ko /boot/modules/
                          #fix permissions
                          chmod 555 /boot/modules/if_ix.ko
                          #make loader.conf.local
                          echo 'if_ix_load="YES"' >> /boot/loader.conf.local
                          #enjoy
                          reboot

                          In case somebody needs it - here's yandex.cloud direct link (compiled for FreeBSD 11.1 release) https://yadi.sk/d/F92wgHSy3RNDS9

                          Hello Everybody

                          I would like to chime in and report aswell. I have e SuperMicro SuperServer E200-9A with the new C3558 in it. It also has four X553 NICs which I cannot get running under pfSense. I tried your instructions but they didn't work. Seems like I need to give myself permission somewhere (see attached picture). I set the system up with ZFS but I tried it with UFS and it didn't work aswell. Maybe I'm just missing something?

                          Can anybody give me a tip here? Any help would be appreciated.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            You don't need unload ix as it's not running as a module.

                            It failed to remount / as read-write because it doesn't recognise the file system, you will need to specify it. Though ufs should have worked there. Try:

                            mount -rw -t zfs /
                            

                            It would still be better to wait for a pfSense build based on a FreeBSD version that includes the driver though.

                            Steve

                            1 Reply Last reply Reply Quote 0
                            • B
                              BenDroid
                              last edited by

                              @stephenw10:

                              You don't need unload ix as it's not running as a module.

                              It failed to remount / as read-write because it doesn't recognise the file system, you will need to specify it. Though ufs should have worked there. Try:

                              mount -rw -t zfs /
                              

                              Thank you very much for the quick response. Although the command you provided didn't work either. I tried for fat32 and zfs… (see picture)
                              Just to clarify: The OS drive on which pfSense is installed is ZFS. The USB-Stick with the if_ix.ko file on it is fat32, like in the instructions.

                              @stephenw10:

                              It would still be better to wait for a pfSense build based on a FreeBSD version that includes the driver though.

                              I hope they are working on this. Although in the bugtracker there is no sign of it. :-\

                              T 1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Ah, yes. ZFS requires more hoop jumping. It's probably easier to reinstall with UFS and try there instead.

                                I assume you're doing this because you don't have any functioning NICs? And you can't put one in temporarily?

                                Steve

                                1 Reply Last reply Reply Quote 0
                                • B
                                  BenDroid
                                  last edited by

                                  Okay. I will try reinstalling with UFS tomorrow, thank you.

                                  Yes, no NICs detected. I really hope the devs will include support for x553 NICs soon…
                                  By putting a NIC in temporarily, do you mean something like an USB-NIC? No I don't have any, but i could probably get one easily... Bad thing is, my system doesn't have an external USB 3.0 port. Good thing is, I'm not in a hurry: my current router is still running...

                                  I will post as soon as i try with UFS install again. BTW, is there any benefits to going with UFS vs. ZFS?

                                  Ben

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    UFS is far more widely tested in pfSense, it's still the default file system type for everything except mirrored disk installs. ZFS may well become the default at some point but there's no schedule for that I'm aware of.

                                    When you face odd issues it's best to keep everything as vanilla as possible for maximum chance someone else will have hit it before you.  ;) At least until things are working as expected.

                                    Yes a USB NIC or anything else you can put in temporarily just to get fully booted to make file transfers way easier.

                                    Steve

                                    1 Reply Last reply Reply Quote 0
                                    • D
                                      dasaint
                                      last edited by

                                      So there was a release for 2.4.3 that contained this information but sadly it doesn't work on CE builds  (factory installations only) mean some custom config they do with Netgate?  Why wouldnt they share this with the Community Edition it just seems dumb…

                                      https://doc.pfsense.org/index.php/2.4.3_New_Features_and_Changes#Interfaces_.2F_VIPs
                                      Hardware support for the XG-7100, including:
                                      C3000 NIC support (factory installations only)
                                      C3000 SoC support (factory installations only)
                                      Marvell 88E6190 switch support (factory installations only)

                                      I tested the 2.4.3 build against my C3558 Motherboard no dice on the X553 driver.

                                      1 Reply Last reply Reply Quote 0
                                      • ivorI
                                        ivor
                                        last edited by

                                        We backported the C3000 support for hardware we're selling, and it's the only hardware that we have properly vetted the code with. FreeBSD is adding C3000 support to 11.2, so it will be more widely tested there on other hardware by FreeBSD users. So, not dumb.

                                        Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                                        1 Reply Last reply Reply Quote 0
                                        • B
                                          BenDroid
                                          last edited by

                                          Hi Iovr

                                          Is it stable in the factory installations?

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            We have not seen any stability issues on the particular hardware in the XG-7100, which is where we've tested it.

                                            Steve

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