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    Intel X553 NICs (on C3758 SoC) not detected by pfSense 2.4/2.4.1

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    • E
      EditioN
      last edited by

      Hey guys,

      The new XG-7100 model includes the Atom C3000.
      I guess this is a good sign that the drivers will be built in soon?

      I must say that I have no issues so far with the driver I compiled but official support would be quite good to have.

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      • B
        BenDroid
        last edited by

        @MarvinFS:

        Managed to get it working somehow.
        Anyhow, we have bought those appliances already for all the offices, sadly before checking if it's supported yet! :)
        I failed to find a proper way to disable existing module, so i just rename it and load a module manually compiled from Intel sources.
        After that don't forget to fix permissions chmod 555 /boot/kernel/if_ix.ko and u'r good to go. (reboot)

        So yeah, it works just fine after that, but don't survive upgrades as far as i understand pfsense updates kernel also, along with modules apparently.

        Instructions:

        on 1st boot after install press any key on PFsense logo

        boot in Single User mode
        press enter for /bin/sh shell

        #connect your USB stick (Fat32 formatted) with driver
        #check what's it's name
        ls /dev/da*
        #mount usb
        mount_msdosfs /dev/da0s1 /media
        #unload existing if_ix module - check it's ID if necessary /sbin/kldstat )
        /sbin/kldunload -i 2
        #mount root as RW
        mount -rw /
        #rename existing if_ix.ko module
        mv /boot/kernel/if_ix.ko /boot/kernel/if_ix.ko.blacklisted
        #copy new module from USB
        cp /media/if_ix.ko /boot/modules/
        #fix permissions
        chmod 555 /boot/modules/if_ix.ko
        #make loader.conf.local
        echo 'if_ix_load="YES"' >> /boot/loader.conf.local
        #enjoy
        reboot

        In case somebody needs it - here's yandex.cloud direct link (compiled for FreeBSD 11.1 release) https://yadi.sk/d/F92wgHSy3RNDS9

        Hello Everybody

        I would like to chime in and report aswell. I have e SuperMicro SuperServer E200-9A with the new C3558 in it. It also has four X553 NICs which I cannot get running under pfSense. I tried your instructions but they didn't work. Seems like I need to give myself permission somewhere (see attached picture). I set the system up with ZFS but I tried it with UFS and it didn't work aswell. Maybe I'm just missing something?

        Can anybody give me a tip here? Any help would be appreciated.

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          You don't need unload ix as it's not running as a module.

          It failed to remount / as read-write because it doesn't recognise the file system, you will need to specify it. Though ufs should have worked there. Try:

          mount -rw -t zfs /
          

          It would still be better to wait for a pfSense build based on a FreeBSD version that includes the driver though.

          Steve

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          • B
            BenDroid
            last edited by

            @stephenw10:

            You don't need unload ix as it's not running as a module.

            It failed to remount / as read-write because it doesn't recognise the file system, you will need to specify it. Though ufs should have worked there. Try:

            mount -rw -t zfs /
            

            Thank you very much for the quick response. Although the command you provided didn't work either. I tried for fat32 and zfs… (see picture)
            Just to clarify: The OS drive on which pfSense is installed is ZFS. The USB-Stick with the if_ix.ko file on it is fat32, like in the instructions.

            @stephenw10:

            It would still be better to wait for a pfSense build based on a FreeBSD version that includes the driver though.

            I hope they are working on this. Although in the bugtracker there is no sign of it. :-\

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Ah, yes. ZFS requires more hoop jumping. It's probably easier to reinstall with UFS and try there instead.

              I assume you're doing this because you don't have any functioning NICs? And you can't put one in temporarily?

              Steve

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              • B
                BenDroid
                last edited by

                Okay. I will try reinstalling with UFS tomorrow, thank you.

                Yes, no NICs detected. I really hope the devs will include support for x553 NICs soon…
                By putting a NIC in temporarily, do you mean something like an USB-NIC? No I don't have any, but i could probably get one easily... Bad thing is, my system doesn't have an external USB 3.0 port. Good thing is, I'm not in a hurry: my current router is still running...

                I will post as soon as i try with UFS install again. BTW, is there any benefits to going with UFS vs. ZFS?

                Ben

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  UFS is far more widely tested in pfSense, it's still the default file system type for everything except mirrored disk installs. ZFS may well become the default at some point but there's no schedule for that I'm aware of.

                  When you face odd issues it's best to keep everything as vanilla as possible for maximum chance someone else will have hit it before you.  ;) At least until things are working as expected.

                  Yes a USB NIC or anything else you can put in temporarily just to get fully booted to make file transfers way easier.

                  Steve

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                  • D
                    dasaint
                    last edited by

                    So there was a release for 2.4.3 that contained this information but sadly it doesn't work on CE builds  (factory installations only) mean some custom config they do with Netgate?  Why wouldnt they share this with the Community Edition it just seems dumb…

                    https://doc.pfsense.org/index.php/2.4.3_New_Features_and_Changes#Interfaces_.2F_VIPs
                    Hardware support for the XG-7100, including:
                    C3000 NIC support (factory installations only)
                    C3000 SoC support (factory installations only)
                    Marvell 88E6190 switch support (factory installations only)

                    I tested the 2.4.3 build against my C3558 Motherboard no dice on the X553 driver.

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                    • ivorI
                      ivor
                      last edited by

                      We backported the C3000 support for hardware we're selling, and it's the only hardware that we have properly vetted the code with. FreeBSD is adding C3000 support to 11.2, so it will be more widely tested there on other hardware by FreeBSD users. So, not dumb.

                      Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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                      • B
                        BenDroid
                        last edited by

                        Hi Iovr

                        Is it stable in the factory installations?

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          We have not seen any stability issues on the particular hardware in the XG-7100, which is where we've tested it.

                          Steve

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                          • T
                            trumee @BenDroid
                            last edited by trumee

                            @bendroid I have a ZFS filesystem as well. I had to do

                            zfs set readonly=off zroot/ROOT/default
                            

                            and was able to mv files around. After making the changes, the property can be reset to default using,

                            zfs inherit readonly  zroot/ROOT/default
                            

                            The pool properties out of the box are as follows (for reference),

                            NAME   PROPERTY              VALUE                  SOURCE
                            zroot  type                  filesystem             -
                            zroot  mounted               yes                    -
                            zroot  quota                 none                   default
                            zroot  reservation           none                   default
                            zroot  recordsize            128K                   default
                            zroot  mountpoint            /zroot                 local
                            zroot  sharenfs              off                    default
                            zroot  checksum              on                     default
                            zroot  compression           lz4                    local
                            zroot  atime                 off                    local
                            zroot  devices               on                     default
                            zroot  exec                  on                     default
                            zroot  setuid                on                     default
                            zroot  readonly              off                    default
                            zroot  jailed                off                    default
                            zroot  snapdir               hidden                 default
                            zroot  aclmode               discard                default
                            zroot  aclinherit            restricted             default
                            zroot  canmount              on                     default
                            zroot  xattr                 off                    temporary
                            zroot  copies                1                      default
                            zroot  version               5                      -
                            zroot  utf8only              off                    -
                            zroot  normalization         none                   -
                            zroot  casesensitivity       sensitive              -
                            zroot  vscan                 off                    default
                            zroot  nbmand                off                    default
                            zroot  sharesmb              off                    default
                            zroot  refquota              none                   default
                            zroot  refreservation        none                   default
                            zroot  primarycache          all                    default
                            zroot  secondarycache        all                    default
                            zroot  usedbysnapshots       0                      -
                            zroot  usedbydataset         88K                    -
                            zroot  usedbychildren        399M                   -
                            zroot  usedbyrefreservation  0                      -
                            zroot  logbias               latency                default
                            zroot  dedup                 off                    default
                            zroot  mlslabel                                     -
                            zroot  sync                  standard               default
                            zroot  refcompressratio      1.00x                  -
                            zroot  volmode               default                default
                            zroot  filesystem_limit      none                   default
                            zroot  snapshot_limit        none                   default
                            zroot  filesystem_count      none                   default
                            zroot  snapshot_count        none                   default
                            zroot  redundant_metadata    all                    default
                            
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                            • B
                              BenDroid @trumee
                              last edited by

                              @trumee Thank you alot, but I circumvented that issue with using developer builds. It's stable anough for my home and you get to try new fancy features. If you don't havea productive environment, I can only recommend going with the developer builds.

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                              • A
                                abcnew
                                last edited by

                                Did 2.4.4-snapshot already have the driver for X553 NICs of C3000 series from FreeBSD 11-stable/11.2-Release?

                                F 1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Current 2.4.4 snapshots are built on FreeBSD 11.2-RC3. You should test one if you can The more testing they see the faster we can find any issues such as drivers not working with your hardware.

                                  Steve

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                                  • F
                                    FreeMindedCH @abcnew
                                    last edited by FreeMindedCH

                                    @abcnew said in Intel X553 NICs (on C3758 SoC) not detected by pfSense 2.4/2.4.1:

                                    Did 2.4.4-snapshot already have the driver for X553 NICs of C3000 series from FreeBSD 11-stable/11.2-Release?

                                    Yes, I have just installed the latest Devel Version (pfSense-CE-memstick-2.4.4-DEVELOPMENT-amd64-latest) on a SuperServer 5019A-FTN4 and the network interfaces are working.

                                    1 Reply Last reply Reply Quote 2
                                    • T
                                      trumee
                                      last edited by

                                      Is there a safe upgrade path from 2.4.4-snapshot to release version?

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Yes, it should be a direct upgrade from a snap to stable once 2.4.4 is released. Just set the repo back to 'latest stable'.

                                        However if you cannot afford the downtime of reinstalling you perhaps shouldn't be running a snapshot.

                                        Steve

                                        T 1 Reply Last reply Reply Quote 0
                                        • T
                                          trumee @stephenw10
                                          last edited by trumee

                                          @stephenw10 I changed the system to 2.4.4 snapshots and received the following errors on first boot,

                                          Crash report begins.  Anonymous machine information:
                                          
                                          amd64
                                          11.2-RELEASE
                                          FreeBSD 11.2-RELEASE #28 79c8a561b61(RELENG_2_4_4): Tue Jul  3 17:47:49 EDT 2018     root@buildbot3:/builder/ce-master/tmp/obj/builder/ce-master/tmp/FreeBSD-src/sys/pfSense
                                          
                                          Crash report details:
                                          PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20131226/mbstring.so' - Shared object "libonig.so.4" not found, required by "mbstring.so" in Unknown on line 0
                                          
                                          PHP Warning:  PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20131226/intl.so' - Shared object "libicui18n.so.60" not found, required by "intl.so" in Unknown on line 0
                                          

                                          The zpool is missing some feature flags. Not sure whether this was the case with 2.4.3,

                                          $zpool status
                                           pool: zroot
                                          state: ONLINE
                                          status: Some supported features are not enabled on the pool. The pool can
                                                 still be used, but some features are unavailable.
                                          action: Enable all features using 'zpool upgrade'. Once this is done,
                                                 the pool may no longer be accessible by software that does not support
                                                 the features. See zpool-features(7) for details.
                                           scan: none requested
                                          config:
                                          
                                                 NAME        STATE     READ WRITE CKSUM
                                                 zroot       ONLINE       0     0     0
                                                   mirror-0  ONLINE       0     0     0
                                                     ada0p4  ONLINE       0     0     0
                                                     ada1p4  ONLINE       0     0     0
                                          
                                          errors: No known data errors
                                          
                                          $zpool upgrade
                                          This system supports ZFS pool feature flags.
                                          
                                          All pools are formatted using feature flags.
                                          
                                          
                                          Some supported features are not enabled on the following pools. Once a
                                          feature is enabled the pool may become incompatible with software
                                          that does not support the feature. See zpool-features(7) for details.
                                          
                                          POOL  FEATURE
                                          ---------------
                                          zroot
                                               device_removal
                                               obsolete_counts
                                               zpool_checkpoint
                                          
                                          
                                          
                                          
                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            If you clear that and reboot do you see it again?
                                            If not it was probably just temporary during the upgrade when those php libs are updated.

                                            Steve

                                            1 Reply Last reply Reply Quote 0
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