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    Upgrade 2.3.5 to 2.4.3 ... crash report

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    55 Posts 3 Posters 11.9k Views
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    • jimpJ
      jimp Rebel Alliance Developer Netgate
      last edited by

      Refresh the page and see if it's there now.

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      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by

        Yup there now!

        0_1528475905142_seeit.png

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • ColinJackC
          ColinJack
          last edited by

          Yay! ๐Ÿ‘
          0_1528475927053_upgrade_log.latest.txt

          jimpJ 1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by johnpoz

            Well your pain @ColinJack got us the ability to upload files -- so thanks ;) Guessing that was overlooked in the upgrade.

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            jimpJ 1 Reply Last reply Reply Quote 0
            • jimpJ
              jimp Rebel Alliance Developer Netgate @ColinJack
              last edited by

              @colinjack said in Upgrade 2.3.5 to 2.4.3 ... crash report:

              Yay! ๐Ÿ‘
              0_1528475927053_upgrade_log.latest.txt

              Strange, that looks to me like everything succeeded

              Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

              Need help fast? Netgate Global Support!

              Do not Chat/PM for help!

              ColinJackC 1 Reply Last reply Reply Quote 0
              • jimpJ
                jimp Rebel Alliance Developer Netgate @johnpoz
                last edited by

                @johnpoz said in Upgrade 2.3.5 to 2.4.3 ... crash report:

                Well your pain @ColinJack got us the ability to upload files -- so thanks ;) Guessing that was overlooked in the upgrade.

                Yes uploads were enabled under Settings > Uploads, but they were not enabled in the global privileges list under Manage > Privileges.

                Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                Do not Chat/PM for help!

                ColinJackC 1 Reply Last reply Reply Quote 0
                • ColinJackC
                  ColinJack @jimp
                  last edited by

                  @jimp At least something came out of me being a pain! ;)

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                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator
                    last edited by

                    Yeah stuff like that for sure to happen in such a massive change.. No biggy all the kinks will get worked out I am sure.. Its clearly FASTER than the old forum...

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                    • ColinJackC
                      ColinJack @jimp
                      last edited by

                      @jimp That is what it looked like to my untrained eye.
                      Boots okay but just this constant message ...
                      PHP Errors:
                      [07-Jun-2018 18:48:48 Europe/London] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20131226/rrd.so' - Shared object "librrd.so.8" not found, required by "rrd.so" in Unknown on line 0

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                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by jimp

                        It's probably something we could hammer on and solve with enough time but at this point it's easier to reinstall 2.4.3 in place and have it recover the configuration.

                        If this is real hardware and not a VM, I might also suspect an SSD failure where it's flipped the disk into a read only mode to preserve the data.

                        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                        Do not Chat/PM for help!

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                        • ColinJackC
                          ColinJack
                          last edited by

                          Its a VM ... so looks like I will have to ask the datacentre boys if they can do something.
                          No doubt there will be a few others that will hit this.
                          Worth trying your blunderbuss approach do you think?
                          'You might be able to force an update of everything with something like pkg unlock pfSense-kernel-pfSense; pkg upgrade -f.'

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                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator
                            last edited by

                            Can they not just roll it back from the snap they should of taken before you went to upgrade it.. And then try again.

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                            ColinJackC 1 Reply Last reply Reply Quote 0
                            • jimpJ
                              jimp Rebel Alliance Developer Netgate
                              last edited by

                              You can give that a try if you want as a last ditch effort. I'd still have the DC crew ready in case that blows up. It shouldn't, but it's still possible.

                              Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                              Need help fast? Netgate Global Support!

                              Do not Chat/PM for help!

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                              • ColinJackC
                                ColinJack @johnpoz
                                last edited by

                                @johnpoz That would roll it back to 2.3.5 ... I would rather be on 2.4.3.
                                It is a fallback though.

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                                • ColinJackC
                                  ColinJack
                                  last edited by ColinJack

                                  I have asked the DC crew to build a new one.
                                  As the broken one is still functioning it can be left running until they are ready to change, so should be minimal downtime.

                                  Really appreciate all the time and effort you have put into trying to help me fix this.
                                  Hopefully you will track down what happened in case some other poor soul manages to break their firewall!

                                  Many thanks @jimp.

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                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by

                                    No just to try the upgrade again is all.

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.8, 24.11

                                    ColinJackC 1 Reply Last reply Reply Quote 0
                                    • ColinJackC
                                      ColinJack @johnpoz
                                      last edited by

                                      @johnpoz I suspect it would head down the same road.

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