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    Upgrade 2.3.5 to 2.4.3 ... crash report

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    55 Posts 3 Posters 11.9k Views
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    • johnpozJ
      johnpoz LAYER 8 Global Moderator
      last edited by johnpoz

      Well your pain @ColinJack got us the ability to upload files -- so thanks ;) Guessing that was overlooked in the upgrade.

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

      jimpJ 1 Reply Last reply Reply Quote 0
      • jimpJ
        jimp Rebel Alliance Developer Netgate @ColinJack
        last edited by

        @colinjack said in Upgrade 2.3.5 to 2.4.3 ... crash report:

        Yay! ๐Ÿ‘
        0_1528475927053_upgrade_log.latest.txt

        Strange, that looks to me like everything succeeded

        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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        ColinJackC 1 Reply Last reply Reply Quote 0
        • jimpJ
          jimp Rebel Alliance Developer Netgate @johnpoz
          last edited by

          @johnpoz said in Upgrade 2.3.5 to 2.4.3 ... crash report:

          Well your pain @ColinJack got us the ability to upload files -- so thanks ;) Guessing that was overlooked in the upgrade.

          Yes uploads were enabled under Settings > Uploads, but they were not enabled in the global privileges list under Manage > Privileges.

          Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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          Do not Chat/PM for help!

          ColinJackC 1 Reply Last reply Reply Quote 0
          • ColinJackC
            ColinJack @jimp
            last edited by

            @jimp At least something came out of me being a pain! ;)

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator
              last edited by

              Yeah stuff like that for sure to happen in such a massive change.. No biggy all the kinks will get worked out I am sure.. Its clearly FASTER than the old forum...

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

              1 Reply Last reply Reply Quote 0
              • ColinJackC
                ColinJack @jimp
                last edited by

                @jimp That is what it looked like to my untrained eye.
                Boots okay but just this constant message ...
                PHP Errors:
                [07-Jun-2018 18:48:48 Europe/London] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20131226/rrd.so' - Shared object "librrd.so.8" not found, required by "rrd.so" in Unknown on line 0

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by jimp

                  It's probably something we could hammer on and solve with enough time but at this point it's easier to reinstall 2.4.3 in place and have it recover the configuration.

                  If this is real hardware and not a VM, I might also suspect an SSD failure where it's flipped the disk into a read only mode to preserve the data.

                  Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                  • ColinJackC
                    ColinJack
                    last edited by

                    Its a VM ... so looks like I will have to ask the datacentre boys if they can do something.
                    No doubt there will be a few others that will hit this.
                    Worth trying your blunderbuss approach do you think?
                    'You might be able to force an update of everything with something like pkg unlock pfSense-kernel-pfSense; pkg upgrade -f.'

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                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by

                      Can they not just roll it back from the snap they should of taken before you went to upgrade it.. And then try again.

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                      ColinJackC 1 Reply Last reply Reply Quote 0
                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by

                        You can give that a try if you want as a last ditch effort. I'd still have the DC crew ready in case that blows up. It shouldn't, but it's still possible.

                        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                        Do not Chat/PM for help!

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                        • ColinJackC
                          ColinJack @johnpoz
                          last edited by

                          @johnpoz That would roll it back to 2.3.5 ... I would rather be on 2.4.3.
                          It is a fallback though.

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                          • ColinJackC
                            ColinJack
                            last edited by ColinJack

                            I have asked the DC crew to build a new one.
                            As the broken one is still functioning it can be left running until they are ready to change, so should be minimal downtime.

                            Really appreciate all the time and effort you have put into trying to help me fix this.
                            Hopefully you will track down what happened in case some other poor soul manages to break their firewall!

                            Many thanks @jimp.

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                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator
                              last edited by

                              No just to try the upgrade again is all.

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

                              ColinJackC 1 Reply Last reply Reply Quote 0
                              • ColinJackC
                                ColinJack @johnpoz
                                last edited by

                                @johnpoz I suspect it would head down the same road.

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