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    Upgrade 2.3.5 to 2.4.3 ... crash report

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    55 Posts 3 Posters 11.9k Views
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    • johnpozJ
      johnpoz LAYER 8 Global Moderator
      last edited by

      Yup there now!

      0_1528475905142_seeit.png

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

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      • ColinJackC
        ColinJack
        last edited by

        Yay! ๐Ÿ‘
        0_1528475927053_upgrade_log.latest.txt

        jimpJ 1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator
          last edited by johnpoz

          Well your pain @ColinJack got us the ability to upload files -- so thanks ;) Guessing that was overlooked in the upgrade.

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

          jimpJ 1 Reply Last reply Reply Quote 0
          • jimpJ
            jimp Rebel Alliance Developer Netgate @ColinJack
            last edited by

            @colinjack said in Upgrade 2.3.5 to 2.4.3 ... crash report:

            Yay! ๐Ÿ‘
            0_1528475927053_upgrade_log.latest.txt

            Strange, that looks to me like everything succeeded

            Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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            ColinJackC 1 Reply Last reply Reply Quote 0
            • jimpJ
              jimp Rebel Alliance Developer Netgate @johnpoz
              last edited by

              @johnpoz said in Upgrade 2.3.5 to 2.4.3 ... crash report:

              Well your pain @ColinJack got us the ability to upload files -- so thanks ;) Guessing that was overlooked in the upgrade.

              Yes uploads were enabled under Settings > Uploads, but they were not enabled in the global privileges list under Manage > Privileges.

              Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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              Do not Chat/PM for help!

              ColinJackC 1 Reply Last reply Reply Quote 0
              • ColinJackC
                ColinJack @jimp
                last edited by

                @jimp At least something came out of me being a pain! ;)

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                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  Yeah stuff like that for sure to happen in such a massive change.. No biggy all the kinks will get worked out I am sure.. Its clearly FASTER than the old forum...

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                  • ColinJackC
                    ColinJack @jimp
                    last edited by

                    @jimp That is what it looked like to my untrained eye.
                    Boots okay but just this constant message ...
                    PHP Errors:
                    [07-Jun-2018 18:48:48 Europe/London] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/20131226/rrd.so' - Shared object "librrd.so.8" not found, required by "rrd.so" in Unknown on line 0

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                    • jimpJ
                      jimp Rebel Alliance Developer Netgate
                      last edited by jimp

                      It's probably something we could hammer on and solve with enough time but at this point it's easier to reinstall 2.4.3 in place and have it recover the configuration.

                      If this is real hardware and not a VM, I might also suspect an SSD failure where it's flipped the disk into a read only mode to preserve the data.

                      Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                      Need help fast? Netgate Global Support!

                      Do not Chat/PM for help!

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                      • ColinJackC
                        ColinJack
                        last edited by

                        Its a VM ... so looks like I will have to ask the datacentre boys if they can do something.
                        No doubt there will be a few others that will hit this.
                        Worth trying your blunderbuss approach do you think?
                        'You might be able to force an update of everything with something like pkg unlock pfSense-kernel-pfSense; pkg upgrade -f.'

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                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator
                          last edited by

                          Can they not just roll it back from the snap they should of taken before you went to upgrade it.. And then try again.

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                          ColinJackC 1 Reply Last reply Reply Quote 0
                          • jimpJ
                            jimp Rebel Alliance Developer Netgate
                            last edited by

                            You can give that a try if you want as a last ditch effort. I'd still have the DC crew ready in case that blows up. It shouldn't, but it's still possible.

                            Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                            Need help fast? Netgate Global Support!

                            Do not Chat/PM for help!

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                            • ColinJackC
                              ColinJack @johnpoz
                              last edited by

                              @johnpoz That would roll it back to 2.3.5 ... I would rather be on 2.4.3.
                              It is a fallback though.

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                              • ColinJackC
                                ColinJack
                                last edited by ColinJack

                                I have asked the DC crew to build a new one.
                                As the broken one is still functioning it can be left running until they are ready to change, so should be minimal downtime.

                                Really appreciate all the time and effort you have put into trying to help me fix this.
                                Hopefully you will track down what happened in case some other poor soul manages to break their firewall!

                                Many thanks @jimp.

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                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator
                                  last edited by

                                  No just to try the upgrade again is all.

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                                  ColinJackC 1 Reply Last reply Reply Quote 0
                                  • ColinJackC
                                    ColinJack @johnpoz
                                    last edited by

                                    @johnpoz I suspect it would head down the same road.

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