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    NTP Not Working [SOLVED (totally)]

    General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Can we see your full outbound NAT page?

      Steve

      beremonavabiB 1 Reply Last reply Reply Quote 0
      • beremonavabiB
        beremonavabi @stephenw10
        last edited by

        @stephenw10 0_1528677965080_20180610 -- pfSense Firewall NAT Outbound.PNG

        SG-4860, pfSense 2.4.5-RELEASE-p1 (amd64)

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Hmm, looks OK. And you're using manual mode there or hybrid?

          The the WAN the default gateway on your system?

          Is default gateway switching enabled?

          I could imagine NTP trying to use the VPN gateway and sourcing from something not NAT'd there. It should always use the default gateway though.

          Steve

          beremonavabiB 1 Reply Last reply Reply Quote 0
          • beremonavabiB
            beremonavabi @stephenw10
            last edited by beremonavabi

            @stephenw10 said in NTP Not Working [SOLVED (mostly)]:

            Hmm, looks OK. And you're using manual mode there or hybrid?

            The the WAN the default gateway on your system?

            Is default gateway switching enabled?

            I could imagine NTP trying to use the VPN gateway and sourcing from something not NAT'd there. It should always use the default gateway though.

            Steve

            Manual mode and, yes, the WAN is the default gateway. Default gateway switching is OFF under System > Advanced > Miscellaneous.

            In normal operation, everything is on the VPN_LAN interface (192.168.20.0/24). My firewall rules for that are:

            0_1528726685370_20180611 -- pfSense Firewall Rules VPN_LAN.PNG

            The first two rules are special cases that are hardly ever used. The third rule sends local device traffic to other local devices out the default. And the last rule sends traffic to the outside world out via the VPN's Gateway Group. So, in general, everything to the outside world goes out over the VPN via that Gateway Group. But, I've got "redirect-gateway def1;" in my VPN client Custom Options to make sure the firewall, itself, can still get out the default gateway. I assume NTP falls under that and should get out via the WAN.

            That special Outbound NAT rule with "This Firewall", above, was just a desperate stab at trying to make sure that NTP traffic could get out the WAN and not get stuck by the VPN. But, it didn't work. Assuming I wrote that rule correctly, it doesn't look like that's the issue.

            I wonder if it could be a DNS issue (not being able to resolve the NTP pool names to addresses -- though why adding the WAN to the NTP listening interfaces would "fix" that, I don't know). I'm using DNS Resolver in NON-Forwarding mode. It's active for all my local LAN-type interfaces (not WAN) and sends everything out via the VPNx_WAN interfaces (again, not WAN). I wonder if I should add the WAN to the Outgoing Network Interfaces:

            0_1528727693395_20180611 -- pfSense General DNS Resolver Options.PNG

            SG-4860, pfSense 2.4.5-RELEASE-p1 (amd64)

            beremonavabiB 1 Reply Last reply Reply Quote 0
            • beremonavabiB
              beremonavabi @beremonavabi
              last edited by

              @beremonavabi
              It doesn't look like it's a DNS issue, either. I stuck the actual IP address for a public DNS server

              http://support.ntp.org/bin/view/Servers/PublicTimeServer000011

              in and removed the WAN interface. Same problem: NTP doesn't start. Put the WAN back in the list and all was well.

              SG-4860, pfSense 2.4.5-RELEASE-p1 (amd64)

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              • beremonavabiB
                beremonavabi
                last edited by

                Still not working without WAN selected in Settings > NTP. For posterity, here's some information on my gateways:

                0_1529520307659_20180620 -- pfSense System Routing Gateways.PNG

                RW_VPN is my VPN server, VPNx_WAN are my two VPN clients, IPv6 is off so all the IPV6 gateways are disabled, and I've scribbled over my WAN_DHCP addresses for privacy purposes.

                I've also got a Gateway Group:

                0_1529529092017_20180620 -- pfSense System Routing Gateway Groups.PNG

                SG-4860, pfSense 2.4.5-RELEASE-p1 (amd64)

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                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  See that other thread on how dicked up the other guys setup was to why it wasn't working.. A clue to why yours isn't working is prob in there as well.

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator
                    last edited by johnpoz

                    @beremonavabi said in NTP Not Working [SOLVED (mostly)]:

                    RW_VPN is my VPN server

                    Huh? Why would you vpn server your running on pfsense be setup as a gateway?

                    Looks like he is shooting himself in the foot same way other guy was... Manual mode outbound nat and not natting what the ntp is trying to use as the source IP, etc.

                    And for what reason are you using manual for your outbound nat?

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                    • GertjanG
                      Gertjan
                      last edited by Gertjan

                      Just thinking and typing out loud :

                      Is this not just another case of trying to pass everything through the VPN tunnel ?

                      Knowing that the ntp deamon probably starts before the VPN server, it will work for a while : the WAN connections works, (NAT) rules are fine.
                      Then the VPN server starts, the gateways are shot in the back and reconstructed, so that all traffic goes out of the VPN, the new "WAN".
                      Our ntp isn't informed, and is locked out.

                      Something like that ?

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

                      1 Reply Last reply Reply Quote 1
                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by

                        Firewall > NAT, Outbound tab. Add rule to top.

                        • Disabled: Unchecked
                        • Do not NAT: Unchecked
                        • Interface: WAN (make one of these rules for each WAN)
                        • Protocol: any
                        • Source: This Firewall (self)
                        • Destination: any
                        • Not: Unchecked
                        • Translation Address: Interface Address
                        • Port or Range: Blank
                        • Description: NAT anything out from the firewall itself

                        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                        Do not Chat/PM for help!

                        beremonavabiB PTZ-MP 2 Replies Last reply Reply Quote 8
                        • beremonavabiB
                          beremonavabi @jimp
                          last edited by

                          @jimp said in NTP Not Working [SOLVED (mostly)]:

                          Firewall > NAT, Outbound tab. Add rule to top.

                          Disabled: Unchecked
                          Do not NAT: Unchecked
                          Interface: WAN (make one of these rules for each WAN)
                          Protocol: any
                          Source: This Firewall (self)
                          Destination: any
                          Not: Unchecked
                          Translation Address: Interface Address
                          Port or Range: Blank
                          Description: NAT anything out from the firewall itself

                          Yay! Thanks, jimp. That got it. I had to reboot the pfSense box before it would work, though. I'd tried something similar a couple of weeks ago, but it was limited to UDP on port 123, was at the end of my list of outbound NAT rules, and, probably most importantly, I didn't reboot the box.

                          SG-4860, pfSense 2.4.5-RELEASE-p1 (amd64)

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                          • jimpJ
                            jimp Rebel Alliance Developer Netgate
                            last edited by

                            You probably didn't need to reboot, just clear the states table (Diagnostics > States, Reset States tab)

                            Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                            Do not Chat/PM for help!

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                            • PTZ-MP
                              PTZ-M @jimp
                              last edited by

                              @jimp This rule does not work for me. Rather, it works, but before the first reboot of PfSense.

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                              • jimpJ
                                jimp Rebel Alliance Developer Netgate
                                last edited by

                                Then you have a different issue than the OP of this thread. Start a new thread with details about your own setup.

                                Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                                Need help fast? Netgate Global Support!

                                Do not Chat/PM for help!

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