Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Watchguard XTM 5 Series

    Scheduled Pinned Locked Moved Hardware
    1.1k Posts 130 Posters 1.7m Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • T
      TraderX
      last edited by

      I've removed cleaned and repasted the E8400 proc with similar bios temps
      but guessing that is secondary at this stage.

      the second box runs at 45dec Celsius so will look at first box temps

      Swapped out ram, hdd, switched sata ports, replaced drive, removed partitions but cf card with image above still
      wont boot BUT can confirm both boxes boot and work from nana image using etcher which
      confirmed was burned sucessfully.

      Downloaded last image from pfsense NY USA site where first image was pfsense asia

      Will try 2.35 serial amd64 installer but doesnt seem likely will work given 2.43 is stable

      Running out of idea of than that?

      EDIT: sigh 2.35 did start and installed to hdd so back to troubleshooting why 2.43 wont install on my XTM530?

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Did you verify the file checksum?

        Allow Etcher to extract the file? (write the img.gz file directly).

        I have done exactly that on my box here and it worked fine.

        You can always just update from 2.3.5.

        Steve

        1 Reply Last reply Reply Quote 0
        • T
          TraderX
          last edited by

          didnt know etcher could extract the img.gz file but great feature.

          In hindsight may have well been a checksum error, as again downloaded 2.43
          serial from another pfsense site and it installed last night.

          We learn the most "doing" through our own and other peoples experiences so
          thanks so much Steve and hope others will benefit from this.

          1 Reply Last reply Reply Quote 0
          • T
            TraderX
            last edited by

            Next ;) would like to unlock the bios with added features, from your experience which is the
            latest safe image I could upgrade too?

            And the cpu fans are definitely spinning up high then slows which I repasted the cpu heatsink, what else could
            be causing the high temps. The heatsink sheild are warm to hot so transfer seems effective.

            1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              I think either of the two images linked in this thread should be fine. I've only tested the one I modified. Quite a few people have flashed that now and I haven't had any reports of failure.

              t-rexky's bios includes the modified DSDT table if you have one of the CPUs he's using.

              Flashing the BIOS is inherently risky. You have been warned etc! ๐Ÿ˜‰

              Steve

              T 1 Reply Last reply Reply Quote 0
              • T
                TraderX @stephenw10
                last edited by

                Thanks Steve.

                I'm guessing the failure rate when flashing is very low, much the same as a pc motherboard
                as you say noone has reported failure? ๐Ÿ‘€

                Did I recall seeing someone or you sucessfully recovering a bricked unit with with some hardware
                or replacing the bios chip but again guessing its surface mounted

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Yeah, I bricked mine a few times using an older bios editing program that had glitchy results. I recovered it using 4 resistors and a parallel port cable. I don't think I have anything with a parallel port that still work though. ๐Ÿ˜‰

                  The actual images available now

                  Steve

                  1 Reply Last reply Reply Quote 0
                  • D
                    diesel678 @stephenw10
                    last edited by diesel678

                    @stephenw10 Hmm.. I tried again upgrading from 2.4.1 to 2.4.3_1 and again after the update it will not boot anymore. It just gets stuck on this screen and will not boot into pfsense anymore with no console output. As it seems i can't update to 2.4.3, but 2.4.2 works fine, do you know a way to just update to 2.4.2 and not to a later version?
                    0_1533839724079_screenshot.png

                    chpalmerC 1 Reply Last reply Reply Quote 0
                    • chpalmerC
                      chpalmer @diesel678
                      last edited by

                      @diesel678 said in Watchguard XTM 5 Series:

                      2.4.3_1

                      Ive been on 2.4.3_1 here since it was released.. What happens if you console into it?

                      Triggering snowflakes one by one..
                      Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                      D 1 Reply Last reply Reply Quote 0
                      • D
                        diesel678 @chpalmer
                        last edited by

                        @chpalmer I can't console into it because pfsense will not boot. So there is no console output. Did you upgrade to 2.4.3_1 from 2.4.1, or did you install 2.4.3_1 straight from the start with no upgrading?

                        D 1 Reply Last reply Reply Quote 0
                        • D
                          diesel678 @diesel678
                          last edited by diesel678

                          @diesel678 I tried just booting from a new install of 2.4.3 too. It boots into PFsense fine on a new install on 2.4.3, but when i try to upgrade to 2.4.3_1 it breaks again and will not boot anymore. PFsense does not boot and there is no console output except the POST info at boot. Are you using the stock bios? do i need to flash the bios?

                          0_1533905332476_ppost.png

                          1 Reply Last reply Reply Quote 0
                          • chpalmerC
                            chpalmer
                            last edited by chpalmer

                            Im using a modified BIOS. But I did get pfsense running first back when I did it.

                            If you can read German or use Google translate a little.. I saved this page a while back and now host it for my own benefit.. http://airsignalinfrastructure.com/

                            Original but not working right now.. - http://www.triebwerk23.de/joomla/index.php/firewalls/watchguard-xtm-5-xtm-505-515-525-545-pfsense-64-bit

                            Maybe there is something there that helps.

                            Triggering snowflakes one by one..
                            Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              The BIOS modifications should make no difference there.

                              Have you tried a 2.4.4 snapshot? https://www.pfsense.org/snapshots/

                              Steve

                              D 1 Reply Last reply Reply Quote 0
                              • T
                                TraderX
                                last edited by

                                Seems like I'm locked out of my 5 series running 2.43.1 yet again on admin and second account for some reason!!!

                                Though thats not my main reaspon for posting as I cant seem to see the boot menu option for single use mode using this guide to reset my password.
                                https://www.netgate.com/docs/pfsense/usermanager/locked-out-of-the-webgui.html

                                Pfsense seems to be working as I get the webgui login that I cant login but when at the console on cold boot I see the bios startup the disk confirmed at bios the green cursor flashing spinning jumping all over screen finally get the login prompt and again credentials fail.

                                So I thought I may have changed the colour font or terminal setting but to no success can get it working again.

                                I've been successfully using the box for 3mths now, using putty serial with usb2rj45 console cable which using 115200,8,1,none

                                Seems like a terminal or display issue but strange thing is (maybe red herring) but it did show the boot menu on 1 or 2 occasions

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  You can interrupt the boot loader and enter boot -s to reach single user mode too. That also requires a functioning console though.

                                  Steve

                                  T 1 Reply Last reply Reply Quote 0
                                  • T
                                    TraderX @stephenw10
                                    last edited by

                                    So what are my option then ;(

                                    I have backup up but guess I cant restore that either only rebuild the box ;(((

                                    Could I have set the wrong emulation or colour in putty?

                                    thanks steve

                                    1 Reply Last reply Reply Quote 0
                                    • D
                                      diesel678 @stephenw10
                                      last edited by

                                      @stephenw10 The 2.4.4 snapshot boots and works fine. Seems like only when i do upgrades does it break

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        So it fails again updating between 2.4.4 snapshots?

                                        Very odd if so. With nothing after the BIOS like that it seems like it's using completely the wrong console. But it should be the default serial console there.
                                        It's hard to imagine what might be changing there at upgrade.

                                        Steve

                                        1 Reply Last reply Reply Quote 0
                                        • F
                                          Fffrank
                                          last edited by

                                          I'm a complete newbie to PFSense but jumped in with both feet on a Watchguard XTM. I got everything up and running (eventually) but my hardware has been crazy unstable. I can't find anything in PFSense logs but I did record this console output as it was crashing. Anyone offer any insight?

                                          https://pastebin.com/K5p3TeD8

                                          chpalmerC 1 Reply Last reply Reply Quote 0
                                          • chpalmerC
                                            chpalmer @Fffrank
                                            last edited by

                                            @fffrank said in Watchguard XTM 5 Series:

                                            Anyone offer any insight?

                                            https://pastebin.com/K5p3TeD8

                                            My guess is that its going to be hardware related. (especially since I have a few of these out there working flawlessly as do others) First thing is to clean it.. Then re-seat everything you can.. CPU, memory.. ect.. You will need some heat sink compound to do the CPU.

                                            Are you using a CF card or hard drive? Or..?

                                            Triggering snowflakes one by one..
                                            Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                                            F 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.