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    Watchguard Firebox M440

    Scheduled Pinned Locked Moved Hardware
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    • P
      pglover19 @stephenw10
      last edited by pglover19

      @stephenw10 said in Watchguard Firebox M440:

      Ok, no USB devices we don't expect, shame.

      The verbose console output should contain a lot more information than that.
      Do you still see that line in the correct file? Here's a box I just booted verbose to test:

      [2.4.4-RELEASE][root@5100.stevew.lan]/root: cat /boot/loader.conf.local
      boot_verbose="1"
      

      Steve

      I think I got it. Here is another file. Verbose is turned on.. This is the same size as my first verbose file upload.. Let me know...
      0_1539476506397_BootLog with Verbose_3.txt

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      • P
        pglover19 @stephenw10
        last edited by

        @stephenw10 said in Watchguard Firebox M440:

        Ok, no USB devices we don't expect, shame.

        The verbose console output should contain a lot more information than that.
        Do you still see that line in the correct file? Here's a box I just booted verbose to test:

        [2.4.4-RELEASE][root@5100.stevew.lan]/root: cat /boot/loader.conf.local
        boot_verbose="1"
        

        Steve

        I think I got it now... Here is another version of the log file with verbose turned on...

        0_1539477665814_BootLog with Verbose_4.txt

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Ah there we go! A lot more information there but unfortunately nothing significant regarding the igb NICs.

          Noting a couple of relevant links:
          https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=228202
          Not directly relevant but describes igb debug mode which we could try here to get more.
          If it is that same error it's not surprising considering there is no PHY.

          https://www.linuxquestions.org/questions/ubuntu-63/ubuntu-18-igb-driver-problem-on-marvell-88e1680-4175633325/
          That is concerning as it shows Ubuntu also fails to attach with it's default driver. Potentially there is some issue with a resource conflict or it could be that the switch requires something before it presents to the NICs correctly. Though it doesn't look like that in the WGOS boot log. Nor does it look like they are using a custom driver there.
          In that particular case though the OP has failed to understand how the switch is attached. 88e1680 is irrelevant.

          Other possible workarounds we cannot try here as the BIOS is locked; disable PXE, disable VT-d.

          If that is a regression it would be worth booting 2.3.5 to see if that behaves the same.

          Do you have a TTL serial cable of the sort that can be connected to J5?

          Steve

          P 1 Reply Last reply Reply Quote 0
          • P
            pglover19 @stephenw10
            last edited by

            @stephenw10 said in Watchguard Firebox M440:

            Ah there we go! A lot more information there but unfortunately nothing significant regarding the igb NICs.

            Noting a couple of relevant links:
            https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=228202
            Not directly relevant but describes igb debug mode which we could try here to get more.
            If it is that same error it's not surprising considering there is no PHY.

            https://www.linuxquestions.org/questions/ubuntu-63/ubuntu-18-igb-driver-problem-on-marvell-88e1680-4175633325/
            That is concerning as it shows Ubuntu also fails to attach with it's default driver. Potentially there is some issue with a resource conflict or it could be that the switch requires something before it presents to the NICs correctly. Though it doesn't look like that in the WGOS boot log. Nor does it look like they are using a custom driver there.
            In that particular case though the OP has failed to understand how the switch is attached. 88e1680 is irrelevant.

            Other possible workarounds we cannot try here as the BIOS is locked; disable PXE, disable VT-d.

            If that is a regression it would be worth booting 2.3.5 to see if that behaves the same.

            Do you have a TTL serial cable of the sort that can be connected to J5?

            Steve

            No.. I don't have TTL serial cable. I want to be clear on what you want me to do.. Here is what I think.

            1. In the sys/dev/e1000/e1000_osdep.h set DBG to 1.
            2. Boot from version 2.3.5 (where can I get this version).
            3. Connect TTL serial cable to jumper J5.
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            • P
              pglover19
              last edited by

              Going back to the BIOS discussion, it is prompting me for a password to enter the setup. Is there a way to clear or reset the password?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by stephenw10

                The igb driver with dbg set to 1 would require the module recompiling after making that change. Non-trivial.

                The 2.3.5 install image can be found here:
                https://nyifiles.pfsense.org/mirror/downloads/pfSense-CE-memstick-serial-2.3.5-RELEASE-amd64.img.gz

                It would be interesting to see what is on J5. If it was me I would put a scope on it first to check what the voltage level and baud rate is. However most people don't have access to that. ๐Ÿ˜‰
                That may be the only way to configure the switch in the absence of a driver for the Marvell PCI interface.

                There is probably no way to remove the password from the BIOS. It's set by default so resetting the CMOS for example will not help.

                Steve

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                • P
                  pglover19 @stephenw10
                  last edited by pglover19

                  @stephenw10 said in Watchguard Firebox M440:

                  The igb driver with dbg set to 1 would require the module recompiling after making that change. Non-trivial.

                  The 2.3.5 install image can be found here:
                  https://nyifiles.pfsense.org/mirror/downloads/pfSense-CE-memstick-serial-2.3.5-RELEASE-amd64.img.gz

                  It would be interesting to see what is on J5. If it was me I would put a scope on it first to check what the voltage level and baud rate is. However most people don't have access to that. ๐Ÿ˜‰
                  That may be the only way to configure the switch in the absence of a driver for the Marvell PCI interface.

                  There is probably no way to remove the password from the BIOS. It's set by default so resetting the CMOS for example will not help.

                  Steve

                  For some reason, the M440 is not booting from the 2.3.5 image on the SSD. I selected the ISO image. Not sure what is going on...

                  Ok.. Maybe I selected the wrong 2.3.5 image.

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                  • P
                    pglover19
                    last edited by

                    For some reason, pfSense 2.3.5 will not boot at all on the M440. I tried installing this version on a SSD and Hard Drive and the M440 is not booting from the disk (SSD or HD). Installed v 2.4.4 on the SSD and it is booting fine.. Not sure what is going on with version 2.3.5.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, it's probably a UEFI boot issue. I could believe it only boots UEFI from SATA. Not sure I ever tested that on the m400.

                      Do you have a spare CF card you can try the 2.3.5 Nano image on?

                      Steve

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                      • P
                        pglover19
                        last edited by

                        I guess we are finding out that pfSense will not recognize the 24 ports that is part of the switch. I assume I made a bad purchase and will need to try to sell these units to get my money back. Really disappointing.

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                        • P
                          pglover19 @stephenw10
                          last edited by pglover19

                          @stephenw10 said in Watchguard Firebox M440:

                          Hmm, it's probably a UEFI boot issue. I could believe it only boots UEFI from SATA. Not sure I ever tested that on the m400.

                          Do you have a spare CF card you can try the 2.3.5 Nano image on?

                          Steve

                          I have a Transcend 8GB Compact Flash card. So, I will try that.. What is the version I need to download and install on the CF?

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            This: https://nyifiles.pfsense.org/mirror/downloads/pfSense-CE-2.3.5-RELEASE-2g-amd64-nanobsd.img.gz

                            Though I just tested it on the m400 and it doesn't boot even from the CF slot. It probably is UEFI only which was in 2.4.

                            We have only been trying for a few days so far, it took far longer than that for some of the other stuff we now have access to.
                            However I agree this is not good target really. Certainly there are far easier things to install pfSense on. But if you wan a challenge this looks like it! ๐Ÿ˜‰

                            There is more stuff we can try.

                            Steve

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                            • P
                              pglover19
                              last edited by

                              Iโ€™m up for the challenge. Whatโ€™s next?

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                              • P
                                pglover19
                                last edited by

                                I got version 2.3.5 booting on the CF. Will upload the boot file.

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                                • P
                                  pglover19
                                  last edited by

                                  Here is the boot file for version 2.3.5. Same results in that it only recognize the 3 interfaces.

                                  0_1539541204109_Version 2.3.5 BootLog.txt

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                                  • P
                                    pglover19
                                    last edited by

                                    Here is a better copy of the 2.3.5 log file.

                                    0_1539541752379_Version 2.3.5 BootLog_2.txt

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Ok so that was the normal pfSense installed to CF? Not Nano by the looks if it.

                                      Ok, so that at least proves it's not some odd driver regression. It seems more like a resource conflict of some sort though I don't see anything specific. I'll try to get that module built for 11.2.

                                      Steve

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                                      • P
                                        pglover19 @stephenw10
                                        last edited by pglover19

                                        @stephenw10 said in Watchguard Firebox M440:

                                        Ok so that was the normal pfSense installed to CF? Not Nano by the looks if it.

                                        Ok, so that at least proves it's not some odd driver regression. It seems more like a resource conflict of some sort though I don't see anything specific. I'll try to get that module built for 11.2.

                                        Steve

                                        Yes.. The normal pfSense installed to CF.. Please explain what you are building (module 11.2). When will it be available for me to test?

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Hopefully it will be the igb kernel module that you can load in place of the in kernel driver but with debugging enabled.

                                          It should be easy to build but it's been a while since I tried and I have to test it works at all locally before you try.

                                          Steve

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                                          • P
                                            pglover19 @stephenw10
                                            last edited by

                                            @stephenw10 said in Watchguard Firebox M440:

                                            Hopefully it will be the igb kernel module that you can load in place of the in kernel driver but with debugging enabled.

                                            It should be easy to build but it's been a while since I tried and I have to test it works at all locally before you try.

                                            Steve

                                            When will you have it available for testing? Anything else you want me to try?

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