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    Watchguard Firebox M440

    Scheduled Pinned Locked Moved Hardware
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Ah there we go! A lot more information there but unfortunately nothing significant regarding the igb NICs.

      Noting a couple of relevant links:
      https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=228202
      Not directly relevant but describes igb debug mode which we could try here to get more.
      If it is that same error it's not surprising considering there is no PHY.

      https://www.linuxquestions.org/questions/ubuntu-63/ubuntu-18-igb-driver-problem-on-marvell-88e1680-4175633325/
      That is concerning as it shows Ubuntu also fails to attach with it's default driver. Potentially there is some issue with a resource conflict or it could be that the switch requires something before it presents to the NICs correctly. Though it doesn't look like that in the WGOS boot log. Nor does it look like they are using a custom driver there.
      In that particular case though the OP has failed to understand how the switch is attached. 88e1680 is irrelevant.

      Other possible workarounds we cannot try here as the BIOS is locked; disable PXE, disable VT-d.

      If that is a regression it would be worth booting 2.3.5 to see if that behaves the same.

      Do you have a TTL serial cable of the sort that can be connected to J5?

      Steve

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        pglover19 @stephenw10
        last edited by

        @stephenw10 said in Watchguard Firebox M440:

        Ah there we go! A lot more information there but unfortunately nothing significant regarding the igb NICs.

        Noting a couple of relevant links:
        https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=228202
        Not directly relevant but describes igb debug mode which we could try here to get more.
        If it is that same error it's not surprising considering there is no PHY.

        https://www.linuxquestions.org/questions/ubuntu-63/ubuntu-18-igb-driver-problem-on-marvell-88e1680-4175633325/
        That is concerning as it shows Ubuntu also fails to attach with it's default driver. Potentially there is some issue with a resource conflict or it could be that the switch requires something before it presents to the NICs correctly. Though it doesn't look like that in the WGOS boot log. Nor does it look like they are using a custom driver there.
        In that particular case though the OP has failed to understand how the switch is attached. 88e1680 is irrelevant.

        Other possible workarounds we cannot try here as the BIOS is locked; disable PXE, disable VT-d.

        If that is a regression it would be worth booting 2.3.5 to see if that behaves the same.

        Do you have a TTL serial cable of the sort that can be connected to J5?

        Steve

        No.. I don't have TTL serial cable. I want to be clear on what you want me to do.. Here is what I think.

        1. In the sys/dev/e1000/e1000_osdep.h set DBG to 1.
        2. Boot from version 2.3.5 (where can I get this version).
        3. Connect TTL serial cable to jumper J5.
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        • P
          pglover19
          last edited by

          Going back to the BIOS discussion, it is prompting me for a password to enter the setup. Is there a way to clear or reset the password?

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by stephenw10

            The igb driver with dbg set to 1 would require the module recompiling after making that change. Non-trivial.

            The 2.3.5 install image can be found here:
            https://nyifiles.pfsense.org/mirror/downloads/pfSense-CE-memstick-serial-2.3.5-RELEASE-amd64.img.gz

            It would be interesting to see what is on J5. If it was me I would put a scope on it first to check what the voltage level and baud rate is. However most people don't have access to that. ๐Ÿ˜‰
            That may be the only way to configure the switch in the absence of a driver for the Marvell PCI interface.

            There is probably no way to remove the password from the BIOS. It's set by default so resetting the CMOS for example will not help.

            Steve

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            • P
              pglover19 @stephenw10
              last edited by pglover19

              @stephenw10 said in Watchguard Firebox M440:

              The igb driver with dbg set to 1 would require the module recompiling after making that change. Non-trivial.

              The 2.3.5 install image can be found here:
              https://nyifiles.pfsense.org/mirror/downloads/pfSense-CE-memstick-serial-2.3.5-RELEASE-amd64.img.gz

              It would be interesting to see what is on J5. If it was me I would put a scope on it first to check what the voltage level and baud rate is. However most people don't have access to that. ๐Ÿ˜‰
              That may be the only way to configure the switch in the absence of a driver for the Marvell PCI interface.

              There is probably no way to remove the password from the BIOS. It's set by default so resetting the CMOS for example will not help.

              Steve

              For some reason, the M440 is not booting from the 2.3.5 image on the SSD. I selected the ISO image. Not sure what is going on...

              Ok.. Maybe I selected the wrong 2.3.5 image.

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                pglover19
                last edited by

                For some reason, pfSense 2.3.5 will not boot at all on the M440. I tried installing this version on a SSD and Hard Drive and the M440 is not booting from the disk (SSD or HD). Installed v 2.4.4 on the SSD and it is booting fine.. Not sure what is going on with version 2.3.5.

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, it's probably a UEFI boot issue. I could believe it only boots UEFI from SATA. Not sure I ever tested that on the m400.

                  Do you have a spare CF card you can try the 2.3.5 Nano image on?

                  Steve

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                  • P
                    pglover19
                    last edited by

                    I guess we are finding out that pfSense will not recognize the 24 ports that is part of the switch. I assume I made a bad purchase and will need to try to sell these units to get my money back. Really disappointing.

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                    • P
                      pglover19 @stephenw10
                      last edited by pglover19

                      @stephenw10 said in Watchguard Firebox M440:

                      Hmm, it's probably a UEFI boot issue. I could believe it only boots UEFI from SATA. Not sure I ever tested that on the m400.

                      Do you have a spare CF card you can try the 2.3.5 Nano image on?

                      Steve

                      I have a Transcend 8GB Compact Flash card. So, I will try that.. What is the version I need to download and install on the CF?

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        This: https://nyifiles.pfsense.org/mirror/downloads/pfSense-CE-2.3.5-RELEASE-2g-amd64-nanobsd.img.gz

                        Though I just tested it on the m400 and it doesn't boot even from the CF slot. It probably is UEFI only which was in 2.4.

                        We have only been trying for a few days so far, it took far longer than that for some of the other stuff we now have access to.
                        However I agree this is not good target really. Certainly there are far easier things to install pfSense on. But if you wan a challenge this looks like it! ๐Ÿ˜‰

                        There is more stuff we can try.

                        Steve

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                          pglover19
                          last edited by

                          Iโ€™m up for the challenge. Whatโ€™s next?

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                          • P
                            pglover19
                            last edited by

                            I got version 2.3.5 booting on the CF. Will upload the boot file.

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                              pglover19
                              last edited by

                              Here is the boot file for version 2.3.5. Same results in that it only recognize the 3 interfaces.

                              0_1539541204109_Version 2.3.5 BootLog.txt

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                                pglover19
                                last edited by

                                Here is a better copy of the 2.3.5 log file.

                                0_1539541752379_Version 2.3.5 BootLog_2.txt

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Ok so that was the normal pfSense installed to CF? Not Nano by the looks if it.

                                  Ok, so that at least proves it's not some odd driver regression. It seems more like a resource conflict of some sort though I don't see anything specific. I'll try to get that module built for 11.2.

                                  Steve

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                                    pglover19 @stephenw10
                                    last edited by pglover19

                                    @stephenw10 said in Watchguard Firebox M440:

                                    Ok so that was the normal pfSense installed to CF? Not Nano by the looks if it.

                                    Ok, so that at least proves it's not some odd driver regression. It seems more like a resource conflict of some sort though I don't see anything specific. I'll try to get that module built for 11.2.

                                    Steve

                                    Yes.. The normal pfSense installed to CF.. Please explain what you are building (module 11.2). When will it be available for me to test?

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Hopefully it will be the igb kernel module that you can load in place of the in kernel driver but with debugging enabled.

                                      It should be easy to build but it's been a while since I tried and I have to test it works at all locally before you try.

                                      Steve

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                                        pglover19 @stephenw10
                                        last edited by

                                        @stephenw10 said in Watchguard Firebox M440:

                                        Hopefully it will be the igb kernel module that you can load in place of the in kernel driver but with debugging enabled.

                                        It should be easy to build but it's been a while since I tried and I have to test it works at all locally before you try.

                                        Steve

                                        When will you have it available for testing? Anything else you want me to try?

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Ok, so this works. But it is very verbose! Like it prints out a page of status info every second at the console. ๐Ÿ™„
                                          0_1539553890564_if_igb.ko.txt
                                          That is the replacement kernel module.

                                          Copy it to /boot/modules in the m440 and rename it if_igb.ko.

                                          Then add the following line to /boot/loader.conf.local:
                                          if_igb_load="yes"

                                          Then reboot.

                                          Try to capture the console output covering the boot process. That should show it attempting to connect to the i354 NICs and why it's failing. You might have to disconnect the console once that happens because as I said it will continue to spam the console every second.

                                          Steve

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                                            pglover19 @stephenw10
                                            last edited by

                                            @stephenw10 said in Watchguard Firebox M440:

                                            Ok, so this works. But it is very verbose! Like it prints out a page of status info every second at the console. ๐Ÿ™„
                                            0_1539553890564_if_igb.ko.txt
                                            That is the replacement kernel module.

                                            Copy it to /boot/modules in the m440 and rename it if_igb.ko.

                                            Then add the following line to /boot/loader.conf.local:
                                            if_igb_load="yes"

                                            Then reboot.

                                            Try to capture the console output covering the boot process. That should show it attempting to connect to the i354 NICs and why it's failing. You might have to disconnect the console once that happens because as I said it will continue to spam the console every second.

                                            Steve

                                            Ok.. Will try it now.. Give me 30 minutes..

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