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    Watchguard Firebox M440

    Hardware
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    • P
      pglover19
      last edited by

      Please let me know if the log file is what you need. I will be leaving for work in the next 15 minutes; however, I want to make sure you have the correct log file. Let me now...

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        It should be in that file, yes. Looking through it.....

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        • P
          pglover19
          last edited by pglover19

          Ok.. Let me know.. I can stick around for 10 minutes to make sure you got what you need.. I will be available after work (6:00PM EST) to continue working on this issue. Please continue to post throughout the day tasks you want me to execute and I will do that after 6:00PM EST. Thanks

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by stephenw10

            Yeah we have the error. Basically these lines:

            e1000_read_phy_reg_mdic
MDI Error
PHY Initialization Error
igb1: Setup of Shared code failed
device_attach: igb1 attach returned 6

            Now how to prevent that.....

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            • P
              pglover19
              last edited by

              Great.. let me know the next steps..what is your assessment so far? You think we can get all the ports working with pfSense?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Well we have a much better understanding of the issues at this point.

                The driver is failing because it can't initialise the PHY. Not surprising because it has no PHY. But WGOS doesn't appear to use a special driver so it could be the switch is not presenting to the NIC as expected at this point.

                We know the switch will require some configuration to be usable in pfSense in any way. Right now the best bet for that looks to be via the debug port so at some point that will need investigating. The switch is still somewhat a mystery as there's no datasheet for that part number (I can find).

                Steve

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                • P
                  pglover19
                  last edited by

                  So what can I do to help?

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Is it possible for you to setup a connection for me to access the device? Via SSH?
                    Probably best via PM if so.

                    Otherwise I'd look at connecting to the switch debug port. Can you get hold of a serial cable of some sort? A multi-meter will probably do to check the connection type.

                    Steve

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                    • P
                      pglover19
                      last edited by pglover19

                      Yes... I assume I could use something like teamviewer...

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                      • P
                        pglover19
                        last edited by

                        If I get teamviewer setup tonight, will you be able remote into my system tonight?

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Yes, but SSH to the device would be better if you can.

                          Steve

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                          • P
                            pglover19
                            last edited by

                            Once you go in via teamviewer, the M440 device will be on the network and we can use Putty to establish a SSH session to the device.

                            Do you have a simpler method?

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Just setup a port forward to ssh on it on some random high port. Restrict it to my source IP only?
                              That's what I would do here. You have another pfSense box in front of it?

                              Steve

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                              • P
                                pglover19
                                last edited by

                                Not sure how to do that. I will need to do some research to implement your suggestion.

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                                • P
                                  pglover19
                                  last edited by

                                  Any instructions on how to set this up in pfSense?

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Setting up a port forward? Sure: https://www.netgate.com/docs/pfsense/book/nat/port-forwards.html

                                    If the m440 is using only the igb NIC and it's the LAN it might need it's default route setting to your upstream pfSense in order to reply though.

                                    Steve

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                                    • P
                                      pglover19
                                      last edited by

                                      The M440 will have a default address of 192.168.1.1 on the LAN interface which is a valid IP address on my network. I will be able to access the device from any computer on my network.

                                      So, can you provide details on how I would setup port forwarding in pfSense to allow you in?

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                                      • P
                                        pglover19
                                        last edited by

                                        Can you PM me your source IP address.

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                                        • P
                                          pglover19
                                          last edited by

                                          I got it.. Just need to restrict based on your IP address. I had to add some routing on the pfSense setup on the M440. It is working.

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                                          • P
                                            pglover19
                                            last edited by

                                            Were there any information in the WatchGuard OS boot log file that were useful?

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