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    upgrade to 2.4.4 hangs at booting...

    Scheduled Pinned Locked Moved General pfSense Questions
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    • R
      rbrtpfsense
      last edited by

      Most liking corrupted.

      Before I say this, I want everyone to understand that I am sorry. In the past, upgrades have been flawless. I only started using PfSense at v2.4.2 or so, I still in my infancy as a PfSense user.

      Now, I realize I'm upset and will re-install but, why would anyone post an upgrade to any piece of software that can break user space! I am sorry, as soon as there became problem, the upgrade should have been pulled back.

      I am running a Protectli FW4A that has an Intel E3845 AES-NI cpu. Is this situation happening on Netgate hardware? If so, I wish I had spent the extra $$'s on Netgate but . . . $$'s too short.

      Again, sorry for my "vent".

      1 Reply Last reply Reply Quote 0
      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        Because it doesn't break anything we've tested it on, only a handful of others have had issues, and most of those were on questionable hardware. Breaking in the way you describe is highly unlikely to have been caused only by the upgrade. There might be a disk issue at work there as well.

        Reinstalling only takes a few moments, and if you use the "recover config.xml" trick in my link above, you don't even have to go out of your way to restore the old config.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

        Do not Chat/PM for help!

        1 Reply Last reply Reply Quote 0
        • R
          rbrtpfsense
          last edited by rbrtpfsense

          So, thanks. (Again, sorry for my vent.) And yes, I understand that I am part of "only a hand full". Like I said wish I'd spent the extra $$'s for Netgate. Got a feeling they (Netgate users) are not have issues like this.

          Your saying that the re-install will find this "recover config.xml" file that exists on the current hard drive or do I need to have saved it somewhere?

          My edit . . . sent reply, then read "Backup and Restore" page of docs. It says "The installer in 2.4 has a “Recover config.xml” option which will read a configuration off an existing installation being overwritten." Should have read first and then replied.

          (Doing this re-install, this way is NEW unexplored user area for me. So, it's very much a newbie question.)

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          • GrimsonG
            Grimson Banned @rbrtpfsense
            last edited by

            @rbrtpfsense said in upgrade to 2.4.4 hangs at booting...:

            As suggested by jimp, I restarted, selected "boot prompt" and entered "set kern.vty=sc" and then "boot".

            How did you restart, did you issue a reboot via SSH or the WebUI? Or did you simply cut the power?

            If you cut the power you likely corrupted the disk yourself.

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            • R
              rbrtpfsense
              last edited by

              Working in monitor connected to device with keyboard but, I suspect you are correct because at one point I unplugged the device to restart. So, did it to myself. My bad.

              More soon . . .

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              • A
                anh
                last edited by

                I had this problem upgrading from 2.4.3_1 to 2.4.4 release on an AsrockD1800M. A bios upgrade from 1.50 to 1.90 fixed all issues.

                1 Reply Last reply Reply Quote 1
                • T
                  TomTheOne
                  last edited by

                  What about this?

                  https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=230172

                  jimpJ 1 Reply Last reply Reply Quote 0
                  • jimpJ
                    jimp Rebel Alliance Developer Netgate @TomTheOne
                    last edited by

                    @tomtheone said in upgrade to 2.4.4 hangs at booting...:

                    What about this?

                    https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=230172

                    There is a bug report open for that, https://redmine.pfsense.org/issues/9021, but there isn't any resolution for it from FreeBSD yet.

                    Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                    Need help fast? Netgate Global Support!

                    Do not Chat/PM for help!

                    T 1 Reply Last reply Reply Quote 0
                    • T
                      TomTheOne @jimp
                      last edited by TomTheOne

                      @jimp

                      I'm affected as well, but did not try the workaround posted here yet. If i reinstall with UEFI (as suggested here), then i do not have the issue. Have to perform a coulple of updates, so i will give the option kern.vty=sc a try. An other option for me is to skip the whole 2.4.4 / 2.4.5 version for my installed base, because I need another fix as well that has been raised here.

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                      • R
                        rbrtpfsense
                        last edited by

                        Sorry everyone, I had forgotten about this thread.

                        Protectcli has discovered a work around that satisfies their devices. Go to their website the solution is bannered across the top of the first page.

                        (It is a video only problem. Users just cannot see that PfSense is running.)

                        T 1 Reply Last reply Reply Quote 0
                        • T
                          TomTheOne @rbrtpfsense
                          last edited by stephenw10

                          @rbrtpfsense

                          Good article, thank you

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            You should put that value in /boot/loader.conf.local as we describe here:
                            https://www.netgate.com/docs/pfsense/install/upgrade-guide.html#upgrading-from-versions-older-than-pfsense-2-4-4

                            Putting it in loader.conf it will be removed at the next update and you'll have to do it again.

                            Steve

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                            • T
                              TomTheOne
                              last edited by

                              It seems that this suggested workaround does not work for me. The system will display a console and does not stuck at " | Booting..." anymore, but short before the pfSense menu should appear, the box is rebooting out of nowhere. This keeps endless repeating.

                              There is no issue in case the BIOS was changed to UEFI boot and in case the pfSense 2.4.4 was installed from scratch.

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Does it actually crash? Show a kernel panic?

                                Can you capture the last thing it shows before rebooting?

                                Steve

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                                • T
                                  TomTheOne
                                  last edited by TomTheOne

                                  Hi Stephen

                                  No sorry, false alert. It had another root cause why the box rebooted at this stage - has nothing to do with pfsense itself.

                                  Last question: Is it possible for the next installer, that this option "kern.vty=sc" could be added to the installer image as well (if it's still required then)? So we become able to install the pfSens to non UEFI systems from scratch?

                                  Best regards
                                  Tom

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Well, we have no way of knowing which systems will require it. But you can still enter it as a boot loader variable at the prompt when the installer boots. Same procedure as booting the installed image.

                                    Steve

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                                    • jimpJ
                                      jimp Rebel Alliance Developer Netgate
                                      last edited by

                                      If FreeBSD fixes the original bug causing the problem then we wouldn't need any workarounds on the installer anyhow.

                                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                      Need help fast? Netgate Global Support!

                                      Do not Chat/PM for help!

                                      1 Reply Last reply Reply Quote 1
                                      • T
                                        TomTheOne
                                        last edited by

                                        Got it - thank you a lot! 👌

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                                        • scottt732S
                                          scottt732
                                          last edited by

                                          I ran into the first part of the same issue on a SuperMicro box where pfSense started up but the console was stuck at Booting... / (I'm not running into the getty/ttyv0 issue).

                                          I was able to ssh in and edit /boot/loader.conf to add the kern.vty=sc flag & reboot and it's good to go now. Thanks!

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            You should put it in /boot/loader.conf.local to avoid it being overwritten at update. Create that file if you don't have one.

                                            Steve

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