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    Need assistance willing to pay up

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    • chpalmerC
      chpalmer
      last edited by chpalmer

      https://support.roku.com/article/115001480188-why-does-the-roku-mobile-app-not-see-my-roku-streaming-device-

      https://support.roku.com/article/115001480188-the-roku-mobile-app-cannot-find-my-roku-streaming-device

      https://forums.roku.com/viewtopic.php?t=95035

      Triggering snowflakes one by one..
      Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

      D 1 Reply Last reply Reply Quote 0
      • D
        Digital_ADHD @chpalmer
        last edited by

        @chpalmer I'll check them out thanks a lot

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        • D
          Digital_ADHD
          last edited by

          "Both devices must be connected to the same network to communicate successfully. "

          I just don't buy it, I feel like that is what they just tell the average consumer. I have no issues chrome casting using avahi to my stereo receiver on the same network as the Roku.

          chpalmerC 1 Reply Last reply Reply Quote 0
          • chpalmerC
            chpalmer @Digital_ADHD
            last edited by

            @digital_adhd said in Need assistance willing to pay up:

            "Both devices must be connected to the same network to communicate successfully. "

            I just don't buy it, I feel like that is what they just tell the average consumer.

            You tried to set the address of the ROKU box manually within the Android app with no luck??

            Ive seen mixed comments on that so that's why I ask.

            Triggering snowflakes one by one..
            Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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            • DerelictD
              Derelict LAYER 8 Netgate
              last edited by

              Right. THEY know what is required. If they don't want to tell you then you have to find out. If I wanted to dissect that I would put a switch in between two devices on the same network and see what discovery method they use. You could also do it by seeing what the app is sending without a Roku device to talk to. There might be multiple discovery methods attempted that you wouldn't see if the first one succeeds for instance.

              Once that is determined, you just make pfSense do that if possible.

              0_1546718879365_Screen Shot 2019-01-05 at 12.07.43 PM.png

              Bzzzt. RFC1918 address space ends at 172.31.255.255, not 172.32.255.255.

              Chattanooga, Tennessee, USA
              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
              Do Not Chat For Help! NO_WAN_EGRESS(TM)

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              • DerelictD
                Derelict LAYER 8 Netgate
                last edited by

                Connect to your Roku device manually.
                At the bottom of the discovery screen, tap Connect Manually and enter the IP address of your Roku device. You can find the IP address by visiting Settings > Network > About on your Roku device.

                Does this work?

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                • D
                  Digital_ADHD
                  last edited by

                  I did try this and I saw a lot of mdns ssdp, I'll keep looking but it's driving me nuts in my time is limited. I wonder if snort is getting in the way. I'll check that too, I'll let you all know thank you.

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                  • DerelictD
                    Derelict LAYER 8 Netgate
                    last edited by Derelict

                    Then avahi should work unless they deliberately make it not work. Definitely check the snort block list if blocking is turned on.

                    Chattanooga, Tennessee, USA
                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                    • D
                      Digital_ADHD
                      last edited by

                      Will do thank you @Derelict I would definitely consider paying 4 a support contract if we're less expensive, I'm still learning the network side of things and have a lot to learn. this is the best way but sometimes I get stuck. Maybe a support contract with a limited amount of tickets? Is there a limit now for the standard professional? If anyone knows..

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                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        No limit but no discount for N tickets either. And we don't know what is required by Roku since we're not Roku. It wouldn't be Roku support.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

                        1 Reply Last reply Reply Quote 0
                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator
                          last edited by johnpoz

                          What exactly are you trying to do... I run roku app on my phone and I can control my roku... I just connect to the wifi network the rokus are on...

                          Why do you not just connect to the wifi network your devices are on so that your on the same L2?

                          Once your setup you don't have to be on the same network... So my roku vlan is 192.168.7/24, my other wifi network that my phone is on which is eap-tls secured... is 192.168.2/24 So there is NO freaking way the roku is on that... My TV which is roku is currently wired and just checked its on 192.168.7.102

                          Just validated I can control it with my phone

                          0_1546723944523_phoneroku.PNG

                          So what exactly are you trying to do.. I have 2 roku sticks, roku tv multiple vlans be happy to help you figure out how to get your APP working. But I have IOS devices not android.. And I just gave my mother in law my old roku 4, which replaced with a tcl roku tv... So a bit of experience using roku ;)

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                          • D
                            Digital_ADHD @johnpoz
                            last edited by

                            @johnpoz Thank you, hopefully this helps a bit. I can get most of this working and it is all setup, but I cannot use the Roku Remote App on my Android VLAN1 to discover and control the Roku on VLAN20

                            https://drive.google.com/file/d/1xgoRjQRaryMyL2-2goeZ-DvbA8dJKJ4R/view?usp=sharing

                            Thanks!

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                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator
                              last edited by

                              put your phone on vlan20 until it discovers the roku, then you can move it back to vlan1

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                              • D
                                Digital_ADHD
                                last edited by

                                I do not want to dismiss your solution, I know you are very active and knowledgeable in this community, however I am not certain that is a long-term solution. You see we have more than one Roku I only drew one in for demonstration purposes. every time you switch between roku's with the Roku remote app it wants to do a rediscovery and having my kids on VLAN 10 and myself in my wife on VLAN 1 I will be moving devices on and off of VLAN 20 all the time.

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Reviewing this it's unclear of you have tried manually entering the IP address of the Roku in the application and whether or not that works. That's the first thing I would try.

                                  Steve

                                  chpalmerC 1 Reply Last reply Reply Quote 0
                                  • chpalmerC
                                    chpalmer @stephenw10
                                    last edited by

                                    @stephenw10 said in Need assistance willing to pay up:

                                    Reviewing this it's unclear of you have tried manually entering the IP address of the Roku in the application and whether or not that works. That's the first thing I would try.

                                    Steve

                                    And remembering before you complain too much here.. This is not a Roku forum. You need to complain to them about their policies and the way they design their products.

                                    Triggering snowflakes one by one..
                                    Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator
                                      last edited by johnpoz

                                      Again I have MULTIPLE roku's You only have to discover them once - then you can switch to them in the APP... You do not need to be on their network to control them.

                                      I just sent into the guest bedroom, fired up that roku and controlled it with my phone.

                                      Also - if you want to control your rokus, just connect your phone to vlan 20... I mean how freaking hard is that?

                                      All of my rokus are on a roku vlan, along with my directv box.... And my harmony remote.. If I use my phone I Just pick the device

                                      0_1546737528531_rokus.PNG

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                                      D 2 Replies Last reply Reply Quote 1
                                      • D
                                        Digital_ADHD @johnpoz
                                        last edited by Digital_ADHD

                                        @johnpoz I will attempt your method, but with due respect, please hold the condescension, It is apparently hard enough where i am offering to pay for help and there are many others on the internet with the same issue.

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                                        • chrismacmahonC
                                          chrismacmahon
                                          last edited by

                                          There is a strong chance what you are wanting to do is not possible....not because of pfSense, rather the Roku software won't allow it. We cannot fix that limitation.

                                          Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                                          Do Not PM For Help!

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                                          • D
                                            Digital_ADHD
                                            last edited by

                                            If that is true than so be it. I do not know enough about networking to know how the different discovery protocols work and broadcast. Again, I will try what @Derelict suggested and see what i come up with, Thanks all!

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