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    Need assistance willing to pay up

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    • D
      Digital_ADHD
      last edited by

      Will do thank you @Derelict I would definitely consider paying 4 a support contract if we're less expensive, I'm still learning the network side of things and have a lot to learn. this is the best way but sometimes I get stuck. Maybe a support contract with a limited amount of tickets? Is there a limit now for the standard professional? If anyone knows..

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      • DerelictD
        Derelict LAYER 8 Netgate
        last edited by

        No limit but no discount for N tickets either. And we don't know what is required by Roku since we're not Roku. It wouldn't be Roku support.

        Chattanooga, Tennessee, USA
        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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        • johnpozJ
          johnpoz LAYER 8 Global Moderator
          last edited by johnpoz

          What exactly are you trying to do... I run roku app on my phone and I can control my roku... I just connect to the wifi network the rokus are on...

          Why do you not just connect to the wifi network your devices are on so that your on the same L2?

          Once your setup you don't have to be on the same network... So my roku vlan is 192.168.7/24, my other wifi network that my phone is on which is eap-tls secured... is 192.168.2/24 So there is NO freaking way the roku is on that... My TV which is roku is currently wired and just checked its on 192.168.7.102

          Just validated I can control it with my phone

          0_1546723944523_phoneroku.PNG

          So what exactly are you trying to do.. I have 2 roku sticks, roku tv multiple vlans be happy to help you figure out how to get your APP working. But I have IOS devices not android.. And I just gave my mother in law my old roku 4, which replaced with a tcl roku tv... So a bit of experience using roku ;)

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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          • D
            Digital_ADHD @johnpoz
            last edited by

            @johnpoz Thank you, hopefully this helps a bit. I can get most of this working and it is all setup, but I cannot use the Roku Remote App on my Android VLAN1 to discover and control the Roku on VLAN20

            https://drive.google.com/file/d/1xgoRjQRaryMyL2-2goeZ-DvbA8dJKJ4R/view?usp=sharing

            Thanks!

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator
              last edited by

              put your phone on vlan20 until it discovers the roku, then you can move it back to vlan1

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
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              • D
                Digital_ADHD
                last edited by

                I do not want to dismiss your solution, I know you are very active and knowledgeable in this community, however I am not certain that is a long-term solution. You see we have more than one Roku I only drew one in for demonstration purposes. every time you switch between roku's with the Roku remote app it wants to do a rediscovery and having my kids on VLAN 10 and myself in my wife on VLAN 1 I will be moving devices on and off of VLAN 20 all the time.

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Reviewing this it's unclear of you have tried manually entering the IP address of the Roku in the application and whether or not that works. That's the first thing I would try.

                  Steve

                  chpalmerC 1 Reply Last reply Reply Quote 0
                  • chpalmerC
                    chpalmer @stephenw10
                    last edited by

                    @stephenw10 said in Need assistance willing to pay up:

                    Reviewing this it's unclear of you have tried manually entering the IP address of the Roku in the application and whether or not that works. That's the first thing I would try.

                    Steve

                    And remembering before you complain too much here.. This is not a Roku forum. You need to complain to them about their policies and the way they design their products.

                    Triggering snowflakes one by one..
                    Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

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                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by johnpoz

                      Again I have MULTIPLE roku's You only have to discover them once - then you can switch to them in the APP... You do not need to be on their network to control them.

                      I just sent into the guest bedroom, fired up that roku and controlled it with my phone.

                      Also - if you want to control your rokus, just connect your phone to vlan 20... I mean how freaking hard is that?

                      All of my rokus are on a roku vlan, along with my directv box.... And my harmony remote.. If I use my phone I Just pick the device

                      0_1546737528531_rokus.PNG

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                      • D
                        Digital_ADHD @johnpoz
                        last edited by Digital_ADHD

                        @johnpoz I will attempt your method, but with due respect, please hold the condescension, It is apparently hard enough where i am offering to pay for help and there are many others on the internet with the same issue.

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                        • chrismacmahonC
                          chrismacmahon
                          last edited by

                          There is a strong chance what you are wanting to do is not possible....not because of pfSense, rather the Roku software won't allow it. We cannot fix that limitation.

                          Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                          Do Not PM For Help!

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                          • D
                            Digital_ADHD
                            last edited by

                            If that is true than so be it. I do not know enough about networking to know how the different discovery protocols work and broadcast. Again, I will try what @Derelict suggested and see what i come up with, Thanks all!

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                            • D
                              Digital_ADHD @johnpoz
                              last edited by Digital_ADHD

                              @johnpoz As an FYI, this did work as you described, Thank you, I just am at the mercy of always being told by a family member that somethings isn't working, so I fear, they update the Roku Remote app etc, then it stops being able to connect. It would be easier if it could discover across VLANS as I use SSID whitelisting and getting a new device becomes a process, but not a very heavy lift.

                              However, Thank you for the resolution.

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                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator
                                last edited by johnpoz

                                Why these companies rely on multicast or broadcast discovery is beyond me.. You should be able to just hard code the IP of the device..

                                So the port used per their SDK for controlling them is 8060..

                                A quick sniff validates that.

                                0_1546791312846_portused.png

                                So as long as you don't block port 8060 from your vlan 1 to your vlan 20 you should have no issue.

                                To be honest allowing multicast from 1 vlan into another vlan defeats the whole purpose of vlan isolation. If your going to allow that you almost might as well just run everything on the 1 vlan.

                                I would hope your users smart enough to connect to different vlans... if they have issues talking to a roku, just have them switch over to the vlan 20 ssid.

                                Here is some fun on this link too on how to send out your own ssdp query
                                https://sdkdocs.roku.com/display/sdkdoc/External+Control+API

                                But to be honest the roku app atleast on the ios even mentions that you should be on the same wireless, and lists the wireless your on.. Or click little button to put in the IP of your roku.. This is where IP reservations come in handy so your roku's always have the same IP... Still need to do that for my TV.. it was xmas gift to myself and havn't gotten around to it yet... Doing that now ;) hehehe

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                                H 1 Reply Last reply Reply Quote 1
                                • D
                                  Digital_ADHD
                                  last edited by

                                  I did see this as well with a capture however this was before putting my phone on VLAN20, there wasn't much I could do as I could not see the Roku from my app. I had an any any rule in place between the segments for the Roku IP and still nothing.

                                  After moving my phone to VLAN20 I was able to see a connection to 8060,

                                  I appreciate the assistance I mean I've tried everything I created anilao rule for the multicast addresses that I saw for ssdp and mdns I was just at a loss.

                                  So it seems the upshot is allow 8060 but I'll have to move the device to the VLAN temporarily and then back. I appreciate you taking the time to take the capture and working with me on this.

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                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by johnpoz

                                    Good excuse to do my own research ;) I had never bothered to look at their SDK before... Seems you could do some pretty neat shit if you wanted too...

                                    Doesn't look too secure heheeh - might have some fun over at buddies house and their roku's hehehe

                                    I am not really a fan of multicast anything to be honest... I block it from a few things on my network.. Damn plex server can not get it to stop sending out discovery every freaking 10 seconds... So I just put in an ACL at the switch port.. F U I say plex... My query on their forums on how to make it stop got nothing in response..

                                    My wife prints some stuff every now and then via airprint from her phone or ipad. I told her if not working make sure your on this SSID.. If she can figure that out.. pretty sure your family can be trained as well... hehehehe

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      At least they seem to give you the option of entering an IP manually. That's more than many app developers doing similar things.

                                      D 1 Reply Last reply Reply Quote 0
                                      • D
                                        Digital_ADHD @stephenw10
                                        last edited by

                                        @stephenw10 yeah that's kind of cool but it didn't work unfortunately not sure why it still needed to discover it

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                                        • H
                                          hodgiers @johnpoz
                                          last edited by

                                          @johnpoz said in Need assistance willing to pay up:

                                          To be honest allowing multicast from 1 vlan into another vlan defeats the whole purpose of vlan isolation. If your going to allow that you almost might as well just run everything on the 1 vlan.

                                          @johnpoz How is allowing multicast between defeating the purpose of vlan isolation?

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                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator
                                            last edited by

                                            Because you just joined the L2s, they are no longer 2 different networks.. You might as just put everything on 1 L2 and not have to deal with any of such issues.

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                                            H 1 Reply Last reply Reply Quote 0
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