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    pfsense crashing

    Scheduled Pinned Locked Moved General pfSense Questions
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    • manjotscM
      manjotsc
      last edited by

      Ok I'll get unit replaced today and see where it goes...

      Vendor: HP
      Version: P01 Ver. 02.50
      Release Date: Wed Jul 17 2024
      Boot Method: UEFI
      24.11-RELEASE (amd64)
      FreeBSD 15.0-CURRENT
      CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
      Current: 3606 MHz, Max: 3400 MHz
      4 CPUs : 1 package(s) x 4 core(s)

      1 Reply Last reply Reply Quote 0
      • manjotscM
        manjotsc
        last edited by

        I went back to the vendor and got the same unit replaced, but it still be crashing after few minutes.

        1_1551373804004_textdump1.tar.0 0_1551373804003_textdump.tar (1).0

        Vendor: HP
        Version: P01 Ver. 02.50
        Release Date: Wed Jul 17 2024
        Boot Method: UEFI
        24.11-RELEASE (amd64)
        FreeBSD 15.0-CURRENT
        CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
        Current: 3606 MHz, Max: 3400 MHz
        4 CPUs : 1 package(s) x 4 core(s)

        K 1 Reply Last reply Reply Quote 0
        • K
          Konstanti @manjotsc
          last edited by Konstanti

          @manjotsc

          Then maybe it's a memory (RAM) problem.
          Because the error is the same

          MCA: Bank 3, Status 0xfe00000000800400 (0000 0100 0000 0000)
          MCA: Global Cap 0x0000000000000c09, Status 0x0000000000000004
          MCA: Vendor "GenuineIntel", ID 0x206a7, APIC ID 2
          MCA: CPU 1 UNCOR PCC OVER internal timer error
          MCA: Address 0x3fff80c812df
          MCA: Misc 0x3ffff
          panic: Unrecoverable machine check exception
          cpuid = 1
          KDB: enter: panic

          0_1551377204406_97e4c7b8-1925-4881-bcf9-fb27d5f61bf7-image.png

          1 Reply Last reply Reply Quote 0
          • manjotscM
            manjotsc
            last edited by

            Ok I'll try replacing the ram and see...

            Vendor: HP
            Version: P01 Ver. 02.50
            Release Date: Wed Jul 17 2024
            Boot Method: UEFI
            24.11-RELEASE (amd64)
            FreeBSD 15.0-CURRENT
            CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
            Current: 3606 MHz, Max: 3400 MHz
            4 CPUs : 1 package(s) x 4 core(s)

            K 1 Reply Last reply Reply Quote 0
            • K
              Konstanti @manjotsc
              last edited by Konstanti

              @manjotsc
              Perhaps the problem is not in memory
              This error has long been known , but whether it is solved - I do not know
              https://www.intel.com/content/dam/www/public/us/en/documents/specification-updates/3rd-gen-core-desktop-specification-update.pdf

              0_1551380577837_111ac764-7b51-4967-ae16-fa280ae7bd79-image.png

              0_1551380606014_9db3168c-edff-4e03-9ee6-a483747f7abe-image.png

              0_1551380622375_ede509bb-dfe1-4f15-98a6-eb2b56c00de6-image.png

              1 Reply Last reply Reply Quote 0
              • manjotscM
                manjotsc
                last edited by manjotsc

                This guy also had the same issue, he recommend the replacing the NIC...

                https://forum.netgate.com/topic/140095/unrecoverable-machine-check-exception/9

                Vendor: HP
                Version: P01 Ver. 02.50
                Release Date: Wed Jul 17 2024
                Boot Method: UEFI
                24.11-RELEASE (amd64)
                FreeBSD 15.0-CURRENT
                CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
                Current: 3606 MHz, Max: 3400 MHz
                4 CPUs : 1 package(s) x 4 core(s)

                K 1 Reply Last reply Reply Quote 0
                • K
                  Konstanti @manjotsc
                  last edited by Konstanti

                  @manjotsc
                  Maybe I can't say anything. I don't know the configuration of your hardware other than the processor + 4 lan adapters Intel (igb) + 1 lan adater Intel(em). One thing is clear, this is a problem with the equipment.

                  1 Reply Last reply Reply Quote 2
                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    100% a hardware issue though the exact nature isn't always obvious as to which piece of hardware is at fault.

                    MCA: Bank 3, Status 0xfe00000000800400
                    MCA: Global Cap 0x0000000000000c09, Status 0x0000000000000004
                    MCA: Vendor "GenuineIntel", ID 0x206a7, APIC ID 2
                    MCA: CPU 1 UNCOR PCC OVER internal timer error
                    MCA: Address 0x3fff80c812df
                    MCA: Misc 0x3ffff
                    
                    $ mcelog --no-dmi --ascii --file mce.log
                    Hardware event. This is not a software error.
                    CPU 1 BANK 3 
                    MISC 3ffff ADDR 3fff80c812df 
                    MCG status:MCIP 
                    STATUS fe00000000800400 MCGSTATUS 4
                    MCGCAP c09 APICID 2 SOCKETID 0 
                    CPUID Vendor Intel Family 6 Model 42
                    

                    Clear as mud.

                    Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                    Do not Chat/PM for help!

                    1 Reply Last reply Reply Quote 0
                    • manjotscM
                      manjotsc
                      last edited by manjotsc

                      We can't do nothing about to find out the exact issue?
                      I am using the Dell Optiplex 790

                      Vendor: HP
                      Version: P01 Ver. 02.50
                      Release Date: Wed Jul 17 2024
                      Boot Method: UEFI
                      24.11-RELEASE (amd64)
                      FreeBSD 15.0-CURRENT
                      CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
                      Current: 3606 MHz, Max: 3400 MHz
                      4 CPUs : 1 package(s) x 4 core(s)

                      1 Reply Last reply Reply Quote 0
                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by

                        Your hardware vendor may be able to make better sense of those MCA errors. I'd start there.

                        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                        Need help fast? Netgate Global Support!

                        Do not Chat/PM for help!

                        manjotscM 1 Reply Last reply Reply Quote 0
                        • manjotscM
                          manjotsc @jimp
                          last edited by

                          @jimp You mean contacting dell?

                          Vendor: HP
                          Version: P01 Ver. 02.50
                          Release Date: Wed Jul 17 2024
                          Boot Method: UEFI
                          24.11-RELEASE (amd64)
                          FreeBSD 15.0-CURRENT
                          CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
                          Current: 3606 MHz, Max: 3400 MHz
                          4 CPUs : 1 package(s) x 4 core(s)

                          1 Reply Last reply Reply Quote 0
                          • jimpJ
                            jimp Rebel Alliance Developer Netgate
                            last edited by

                            If that is who made the system, then yes.

                            Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                            Need help fast? Netgate Global Support!

                            Do not Chat/PM for help!

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Do you have a NIC expansion card in it? Try removing it you have nothing to lose.

                              At least one of those errors looks almost identical.

                              Steve

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                              • manjotscM
                                manjotsc
                                last edited by manjotsc

                                I had tired, finally I just swapped the dell motherboard with American Megatrends board. Everything seems to working fine as of 3h 15 minutes of up time...

                                Vendor: HP
                                Version: P01 Ver. 02.50
                                Release Date: Wed Jul 17 2024
                                Boot Method: UEFI
                                24.11-RELEASE (amd64)
                                FreeBSD 15.0-CURRENT
                                CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
                                Current: 3606 MHz, Max: 3400 MHz
                                4 CPUs : 1 package(s) x 4 core(s)

                                1 Reply Last reply Reply Quote 0
                                • manjotscM
                                  manjotsc
                                  last edited by

                                  Thanks everyone above, for helping.

                                  Vendor: HP
                                  Version: P01 Ver. 02.50
                                  Release Date: Wed Jul 17 2024
                                  Boot Method: UEFI
                                  24.11-RELEASE (amd64)
                                  FreeBSD 15.0-CURRENT
                                  CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
                                  Current: 3606 MHz, Max: 3400 MHz
                                  4 CPUs : 1 package(s) x 4 core(s)

                                  1 Reply Last reply Reply Quote 0
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