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    PPPoE on WAN link for Centurylink gigabit service

    Scheduled Pinned Locked Moved General pfSense Questions
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    • P
      PfKomrad
      last edited by

      @teeler123:

      I have tried everything suggested in this thread - VLAN201 on WAN, PPPoE on VLAN201, and input username and password. It then says that it is "up" but no IP address is received and not internet.

      Any thoughts for further actions?

      Thanks,

      Tyler

      What version of pfsense do you have? 2.4.1 had a bug that didn't not let the VLAN interface work. 2.4.2-RELEASE  fixes that and it should work. I just set my up as VLAN 201 interface on the WAN hardware port, PPoE interface on the VLAN 201 interface, and finally assign the PPoE interface to the WAN port under interface assignments

      ![Screen Shot 2017-11-21 at 23.09.02.png](/public/imported_attachments/1/Screen Shot 2017-11-21 at 23.09.02.png)
      ![Screen Shot 2017-11-21 at 23.09.02.png_thumb](/public/imported_attachments/1/Screen Shot 2017-11-21 at 23.09.02.png_thumb)
      ![Screen Shot 2017-11-21 at 23.09.02.png](/public/imported_attachments/1/Screen Shot 2017-11-21 at 23.09.02.png)
      ![Screen Shot 2017-11-21 at 23.09.02.png_thumb](/public/imported_attachments/1/Screen Shot 2017-11-21 at 23.09.02.png_thumb)
      ![Screen Shot 2017-11-21 at 23.04.17_2.png](/public/imported_attachments/1/Screen Shot 2017-11-21 at 23.04.17_2.png)
      ![Screen Shot 2017-11-21 at 23.04.17_2.png_thumb](/public/imported_attachments/1/Screen Shot 2017-11-21 at 23.04.17_2.png_thumb)

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      • B
        billmcg
        last edited by billmcg

        This post is deleted!
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        • B
          billmcg
          last edited by billmcg

          I finally got this setup working with my sg-2440, but there's NO WAY this device supports a gigabit connection as claimed in the literature. Default CL modem sees speeds around 860/775 wheras setup with my sg-2440 I'm getting 450/450.

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          • chrismacmahonC
            chrismacmahon
            last edited by

            Have you tried the work around in this Redmine ticket: https://redmine.pfsense.org/issues/4821

            You should be able to get a lot more speed out of the 2440.

            Can you verify your PowerD settings; it should be enabled and either Hiadaptive, or Maximum should be the profile.

            Need help fast? Our support is available 24/7 https://www.netgate.com/support/

            Do Not PM For Help!

            1 Reply Last reply Reply Quote 1
            • B
              billmcg
              last edited by

              @chrismacmahon said in PPPoE on WAN link for Centurylink gigabit service:

              https://redmine.pfsense.org/issues/4821

              I have tried the workaround. I'm currently running with the following /boot/loader.conf.local and max out around 530mbps:

              hw.igb.fc_setting=0
              net.isr.dispatch=deferred
              net.inet.tcp.tso=0

              I'm not sure what powerD is. I'll have to look into that now...

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              • B
                billmcg
                last edited by billmcg

                Oh wow! Enabling powerD and setting to maximum really helped. I'm seeing 820/820 which is about as good as I think I can do given that my fiber run zigzags across 6 different poles and then I have about a 70ft cat6 run from the ONT. I consider this resolved.

                Thanks for the tips!

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                • chrismacmahonC
                  chrismacmahon
                  last edited by

                  Glad we got you sorted out.

                  Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                  Do Not PM For Help!

                  B 1 Reply Last reply Reply Quote 0
                  • B
                    billmcg @chrismacmahon
                    last edited by billmcg

                    So, here's documentation of the entire process of getting CenturyLink Gigabit GPON service working at full speed with pfSense. This applies only to PPPoE "internet only" service from Century Link. The internet+prism TV service uses IPoE and is configured differently.

                    The hw.igb.fc_setting=0 below disables flow control for the Intel NICs in the Netgate SG-2440. Different hardware will require a different option. Other than this, the instructions below should be hardware agnostic. Assuming your hardware is fast enough, you should see performance comparable, or very near to CL supplied hardware.

                    Diagnostics -> Edit File
                    Path to file: /boot/loader.conf.local
                    Click Load to load the existing file.
                    Add:

                    net.isr.dispatch=deferred
                    net.inet.tcp.tso=0
                    hw.igb.fc_setting=0

                    Save and Reboot

                    In the pfSense GUI:

                    System -> Advanced -> Miscellaneous -> Power Savings
                    Check "Enable PowerD" and set to "Maximum" or Hiadaptive" for all power states.

                    Interfaces -> Assignmnents -VLANs
                    Add a new VLAN interface. In the edit dialog:

                    Parent Interface: <the physical interface of your WAN port>
                    On the SG-2440 this is most likely igb0, so we'll assume that for the rest of this config.

                    VLAN Tag: 201
                    Save

                    Interfaces -> Assignments -> PPPs
                    Add a new PPP
                    Link Type: PPPoE
                    Link Interface: igb0.201
                    Username: CenturyLink Supplied
                    Password: CenturyLink Supplied
                    Service name: <leave blank>
                    Configure NULL service name: checked
                    Save

                    Interfaces -> Assignments -> Interface Assignments
                    WAN: select PPPoE0(igb0.201) - < CL Username > from the drop down
                    Save

                    Interfaces -> WAN
                    verify that IPv4 Configuration Type is PPPoE

                    Under PPPoE Configuration
                    Verify Username and Password are present
                    Save

                    Status -> Interfaces
                    Verify WAN Interface (wan, pppoe0)
                    Status: up
                    PPPoE: up
                    IPv4 Address: <is present>

                    D G 2 Replies Last reply Reply Quote 3
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Nice result!

                      Be aware that setting net.isr.dispatch=deferred will give you better PPPoE speeds but might cause problems with ALTQ if you need shaping.

                      And, yeah, you need to have powerd (speedstep) enabled on those ADI SG series devices to see the full CPU speed.

                      Steve

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                      • D
                        DonaldColeman @billmcg
                        last edited by

                        @billmcg
                        Worked great !!!
                        Thx.

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                        • P
                          Plittle
                          last edited by

                          Hi there. Tried to get my protectli modem with pfsense working with centurylink fiber optic(internet only) following the above instructions. I was unable to edit
                          /boot/loader.conf.local
                          as I couldnt find it. there is a file
                          /boot/loader.conf.orig
                          or loader.conf
                          I followed the rest of the instructions, but WAN/VLAN not connecting...
                          Could anyone direct me as to where that file resides or how to figure out what I may be doing wrong?
                          Much appreciated, thank you.

                          P D 2 Replies Last reply Reply Quote 0
                          • P
                            Plittle @Plittle
                            last edited by

                            Correction-I got the PPoE connection over WAN up...but still cant get internet connection...
                            any ideas what Im doing wrong?
                            Status
                            up
                            PPPoE
                            up

                            Uptime
                            -
                            IPv6 Link Local
                            fe80::2e0:67ff:fe0e:4036%pppoe1
                            DNS servers
                            127.0.0.1
                            MTU
                            1500
                            In/out packets
                            0/22 (0 B/2 KiB)
                            In/out packets (pass)
                            0/22 (0 B/2 KiB)
                            In/out packets (block)
                            0/0 (0 B/0 B)
                            In/out errors
                            0/0
                            Collisions
                            0

                            LAN Interface (lan, bridge0)

                            Status
                            up
                            MAC Address
                            02:dd:73:83:d4:00
                            IPv4 Address
                            192.168.1.1
                            Subnet mask IPv4
                            255.255.255.0
                            IPv6 Link Local
                            fe80::1:1%bridge0
                            Subnet mask IPv6
                            64
                            MTU
                            1500
                            In/out packets
                            18576/18781 (690 KiB/1.84 MiB)
                            In/out packets (pass)
                            18576/18781 (690 KiB/1.84 MiB)
                            In/out packets (block)
                            121/0 (11 KiB/0 B)
                            In/out errors
                            0/0
                            Collisions
                            0

                            OPT1 Interface (opt1, igb2)

                            Status
                            no carrier
                            MAC Address
                            00:e0:67:0e:40:38
                            IPv6 Link Local
                            fe80::2e0:67ff:fe0e:4038%igb2
                            MTU
                            1500
                            Media
                            autoselect
                            In/out packets
                            0/3 (0 B/304 B)
                            In/out packets (pass)
                            0/3 (0 B/304 B)
                            In/out packets (block)
                            0/0 (0 B/0 B)
                            In/out errors
                            0/0
                            Collisions
                            0
                            Bridge (bridge0)
                            learning

                            OPT2 Interface (opt2, igb3)

                            Status
                            up
                            MAC Address
                            00:e0:67:0e:40:39
                            IPv6 Link Local
                            fe80::2e0:67ff:fe0e:4039%igb3
                            MTU
                            1500
                            Media
                            100baseTX <full-duplex>
                            In/out packets
                            48/2 (7 KiB/188 B)
                            In/out packets (pass)
                            48/2 (7 KiB/188 B)
                            In/out packets (block)
                            20/0 (3 KiB/0 B)
                            In/out errors
                            0/0
                            Collisions
                            0
                            Bridge (bridge0)
                            learning

                            OPT3 Interface (opt3, igb1)

                            Status
                            no carrier
                            MAC Address
                            00:e0:67:0e:40:37
                            IPv6 Link Local
                            fe80::2e0:67ff:fe0e:4037%igb1
                            MTU
                            1500
                            Media
                            autoselect
                            In/out packets
                            33/2 (5 KiB/188 B)
                            In/out packets (pass)
                            33/2 (5 KiB/188 B)
                            In/out packets (block)
                            5/0 (550 B/0 B)
                            In/out errors
                            0/0
                            Collisions
                            0
                            Bridge (bridge0)
                            learning

                            D 1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              You have to create loader.conf.local if it doesn't exist. There are many ways to do that, one is to run:
                              touch /boot/loader.conf.local

                              Check ppp logs to see why it's not coming up.

                              You added the VLAN to use as the parent interface?

                              Steve

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                              • D
                                DonaldColeman @Plittle
                                last edited by

                                @plittle
                                Just a FYI, I did not need to edit or to creat that file for my services to work.
                                Also, I am connected to the Centurylink ONT Eth port directly to pfSense WAN.
                                I did enable and set PowerD to HiAdaptive just because, but I didn’t need to change or enable the PowerD because my speeds are only 100MB and I didnt see a difference either way. But I left it enabled on and as another side not I’m running pfSense on a Dell i5 SFF PC w/8GB Mem.

                                I only did the following from the above post:

                                Interfaces -> Assignmnents -VLANs
                                Add a new VLAN interface. In the edit dialog:

                                Parent Interface: <the physical interface of your WAN port>

                                VLAN Tag: 201
                                Save

                                Interfaces -> Assignments -> PPPs
                                Add a new PPP
                                Link Type: PPPoE
                                Link Interface: igb0.201
                                Username: CenturyLink Supplied
                                Password: CenturyLink Supplied
                                Service name: <leave blank>
                                Configure NULL service name: <checked>
                                Save

                                Interfaces -> Assignments -> Interface Assignments
                                WAN: select PPPoE0(igb0.201) - < CL Username > from the drop down
                                Save

                                Interfaces -> WAN
                                verify that IPv4 Configuration Type is PPPoE

                                Under PPPoE Configuration
                                Verify Username and Password are present
                                Save

                                Status -> Interfaces
                                Verify WAN Interface (wan, pppoe0)
                                Status: up
                                PPPoE: up
                                IPv4 Address: <is present>

                                *** FIREWALL LAN RULE OPEN TO ALL ***

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                                • D
                                  DonaldColeman @Plittle
                                  last edited by

                                  @plittle said in PPPoE on WAN link for Centurylink gigabit service:

                                  Hi there. Tried to get my protectli modem with pfsense working with centurylink fiber optic(internet only)

                                  If I understand your above, I don’t know why you’re going into the Provider Modem, then to your pfSense.
                                  Try going directly to the pfSense WAN from the Centurylink (Fiber Box) ONT Eth Port your Modem is currently connected to and remove the Provider Modem all together.

                                  If I’m mistaken please disregard :)

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                                  • B
                                    billmcg
                                    last edited by

                                    @Plittle did you create the VLAN interface in igb0 with VLAN tag 201?

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                                    • P
                                      Plittle
                                      last edited by stephenw10

                                      Thanks for all the responses folks...I appreciate the support and patience with me getting through this...I'm still trying to learn the home networking bit, so my questions are probably going to be pretty basic...

                                      To answer the various questions people have asked:
                                      -not trying to route through the centurylink modem-trying to route directly from the CL fiberoptic converter into my pfsense device
                                      -I followed the instructions as laid out by davidcoleman and others above-including adding the VLAN to use as the parent interface
                                      -its listing status as UP, PPoE as UP
                                      -I don't, however see an IPv4 address listed under the status -> interfaces...lists an IPv6 Link Local, but there is no line referencing the IPv4 under WAN Interface

                                      -I went and executed shell command touch /boot/loader.conf.local, then inputed the directed text under Edit File
                                      

                                      -After completing all of that, the WAN status window shows
                                      status down, PPOE down (When I gave up yesterday before posting online I had yet to add the /boot/loader.config.local file, and at that time it said Status UP and PPOE UP, though I still could not access the internet...I tried pressing the connect button, no change....I also went back and made sure all the PPoE account information is still entered under PPP and under the Interfaces-->WAN tab

                                      -I believe the FIREWALL LAN Rule is open to all:
                                      from the Firewall-->Rules page

                                      States
                                      Protocol
                                      Source
                                      Port
                                      Destination
                                      Port
                                      Gateway
                                      Queue
                                      Schedule
                                      Description
                                      Actions
                                      
                                      
                                      1 /3.52 MiB
                                      
                                      *
                                      *
                                      *
                                      LAN Address
                                      443
                                      80
                                      *
                                      *
                                      
                                      Anti-Lockout Rule
                                      
                                      
                                      
                                      21 /3.13 MiB
                                      
                                      IPv4 * 
                                      LAN net 
                                      * 
                                      * 
                                      * 
                                      * 
                                      none 
                                        
                                      Default allow LAN to any rule 
                                      
                                      
                                      
                                      0 /0 B
                                      
                                      IPv6 * 
                                      LAN net 
                                      * 
                                      * 
                                      * 
                                      * 
                                      none 
                                        
                                      Default allow LAN IPv6 to any rule 
                                      

                                      Any ideas what Im getting wrong here? Is there a log I can cut and paste to help figure out whats missing?
                                      Thanks again for all the help folks!

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                                      • P
                                        Plittle
                                        last edited by

                                        Here is the PP Log after completing all of this:
                                        Mar 13 22:39:34 ppp [wan_link0] Link: reconnection attempt 7223
                                        Mar 13 22:39:34 ppp [wan_link0] PPPoE: Connecting to ''
                                        Mar 13 22:39:43 ppp [wan_link0] PPPoE connection timeout after 9 seconds
                                        Mar 13 22:39:43 ppp [wan_link0] Link: DOWN event
                                        Mar 13 22:39:43 ppp [wan_link0] LCP: Down event
                                        Mar 13 22:39:43 ppp [wan_link0] Link: reconnection attempt 7224 in 2 seconds
                                        Mar 13 22:39:45 ppp [wan_link0] Link: reconnection attempt 7224
                                        Mar 13 22:39:45 ppp [wan_link0] PPPoE: Connecting to ''
                                        Mar 13 22:39:55 ppp [wan_link0] PPPoE connection timeout after 9 seconds
                                        Mar 13 22:39:55 ppp [wan_link0] Link: DOWN event
                                        Mar 13 22:39:55 ppp [wan_link0] LCP: Down event

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                                        • P
                                          Plittle
                                          last edited by

                                          From the general system log
                                          Mar 13 23:07:11 php-fpm 44860 /status_interfaces.php: Starting rtsold process
                                          Mar 13 23:07:13 rtsold 67962 <ifconfig> failed to get link layer information for pppoe1
                                          Mar 13 23:07:13 rtsold 67962 <main> failed to initialize pppoe1
                                          Mar 13 23:07:13 php-fpm 44860 /status_interfaces.php: The command '/sbin/ifconfig 'pppoe1' -staticarp ' returned exit code '1', the output was 'ifconfig: interface pppoe1 does not exist'
                                          Mar 13 23:07:13 php-fpm 44860 /status_interfaces.php: The command '/usr/sbin/arp -d -i 'pppoe1' -a > /dev/null 2>&1 ' returned exit code '1', the output was ''

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                                          • P
                                            Plittle @Plittle
                                            last edited by

                                            @plittle
                                            apologies for all the posting...
                                            looks like I found my mistake and it is now working...
                                            thanks again for the assistance folks.

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