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    PPPoE on WAN link for Centurylink gigabit service

    Scheduled Pinned Locked Moved General pfSense Questions
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    • chrismacmahonC
      chrismacmahon
      last edited by

      Glad we got you sorted out.

      Need help fast? Our support is available 24/7 https://www.netgate.com/support/

      Do Not PM For Help!

      B 1 Reply Last reply Reply Quote 0
      • B
        billmcg @chrismacmahon
        last edited by billmcg

        So, here's documentation of the entire process of getting CenturyLink Gigabit GPON service working at full speed with pfSense. This applies only to PPPoE "internet only" service from Century Link. The internet+prism TV service uses IPoE and is configured differently.

        The hw.igb.fc_setting=0 below disables flow control for the Intel NICs in the Netgate SG-2440. Different hardware will require a different option. Other than this, the instructions below should be hardware agnostic. Assuming your hardware is fast enough, you should see performance comparable, or very near to CL supplied hardware.

        Diagnostics -> Edit File
        Path to file: /boot/loader.conf.local
        Click Load to load the existing file.
        Add:

        net.isr.dispatch=deferred
        net.inet.tcp.tso=0
        hw.igb.fc_setting=0

        Save and Reboot

        In the pfSense GUI:

        System -> Advanced -> Miscellaneous -> Power Savings
        Check "Enable PowerD" and set to "Maximum" or Hiadaptive" for all power states.

        Interfaces -> Assignmnents -VLANs
        Add a new VLAN interface. In the edit dialog:

        Parent Interface: <the physical interface of your WAN port>
        On the SG-2440 this is most likely igb0, so we'll assume that for the rest of this config.

        VLAN Tag: 201
        Save

        Interfaces -> Assignments -> PPPs
        Add a new PPP
        Link Type: PPPoE
        Link Interface: igb0.201
        Username: CenturyLink Supplied
        Password: CenturyLink Supplied
        Service name: <leave blank>
        Configure NULL service name: checked
        Save

        Interfaces -> Assignments -> Interface Assignments
        WAN: select PPPoE0(igb0.201) - < CL Username > from the drop down
        Save

        Interfaces -> WAN
        verify that IPv4 Configuration Type is PPPoE

        Under PPPoE Configuration
        Verify Username and Password are present
        Save

        Status -> Interfaces
        Verify WAN Interface (wan, pppoe0)
        Status: up
        PPPoE: up
        IPv4 Address: <is present>

        D G 2 Replies Last reply Reply Quote 3
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Nice result!

          Be aware that setting net.isr.dispatch=deferred will give you better PPPoE speeds but might cause problems with ALTQ if you need shaping.

          And, yeah, you need to have powerd (speedstep) enabled on those ADI SG series devices to see the full CPU speed.

          Steve

          1 Reply Last reply Reply Quote 0
          • D
            DonaldColeman @billmcg
            last edited by

            @billmcg
            Worked great !!!
            Thx.

            1 Reply Last reply Reply Quote 0
            • P
              Plittle
              last edited by

              Hi there. Tried to get my protectli modem with pfsense working with centurylink fiber optic(internet only) following the above instructions. I was unable to edit
              /boot/loader.conf.local
              as I couldnt find it. there is a file
              /boot/loader.conf.orig
              or loader.conf
              I followed the rest of the instructions, but WAN/VLAN not connecting...
              Could anyone direct me as to where that file resides or how to figure out what I may be doing wrong?
              Much appreciated, thank you.

              P D 2 Replies Last reply Reply Quote 0
              • P
                Plittle @Plittle
                last edited by

                Correction-I got the PPoE connection over WAN up...but still cant get internet connection...
                any ideas what Im doing wrong?
                Status
                up
                PPPoE
                up

                Uptime
                -
                IPv6 Link Local
                fe80::2e0:67ff:fe0e:4036%pppoe1
                DNS servers
                127.0.0.1
                MTU
                1500
                In/out packets
                0/22 (0 B/2 KiB)
                In/out packets (pass)
                0/22 (0 B/2 KiB)
                In/out packets (block)
                0/0 (0 B/0 B)
                In/out errors
                0/0
                Collisions
                0

                LAN Interface (lan, bridge0)

                Status
                up
                MAC Address
                02:dd:73:83:d4:00
                IPv4 Address
                192.168.1.1
                Subnet mask IPv4
                255.255.255.0
                IPv6 Link Local
                fe80::1:1%bridge0
                Subnet mask IPv6
                64
                MTU
                1500
                In/out packets
                18576/18781 (690 KiB/1.84 MiB)
                In/out packets (pass)
                18576/18781 (690 KiB/1.84 MiB)
                In/out packets (block)
                121/0 (11 KiB/0 B)
                In/out errors
                0/0
                Collisions
                0

                OPT1 Interface (opt1, igb2)

                Status
                no carrier
                MAC Address
                00:e0:67:0e:40:38
                IPv6 Link Local
                fe80::2e0:67ff:fe0e:4038%igb2
                MTU
                1500
                Media
                autoselect
                In/out packets
                0/3 (0 B/304 B)
                In/out packets (pass)
                0/3 (0 B/304 B)
                In/out packets (block)
                0/0 (0 B/0 B)
                In/out errors
                0/0
                Collisions
                0
                Bridge (bridge0)
                learning

                OPT2 Interface (opt2, igb3)

                Status
                up
                MAC Address
                00:e0:67:0e:40:39
                IPv6 Link Local
                fe80::2e0:67ff:fe0e:4039%igb3
                MTU
                1500
                Media
                100baseTX <full-duplex>
                In/out packets
                48/2 (7 KiB/188 B)
                In/out packets (pass)
                48/2 (7 KiB/188 B)
                In/out packets (block)
                20/0 (3 KiB/0 B)
                In/out errors
                0/0
                Collisions
                0
                Bridge (bridge0)
                learning

                OPT3 Interface (opt3, igb1)

                Status
                no carrier
                MAC Address
                00:e0:67:0e:40:37
                IPv6 Link Local
                fe80::2e0:67ff:fe0e:4037%igb1
                MTU
                1500
                Media
                autoselect
                In/out packets
                33/2 (5 KiB/188 B)
                In/out packets (pass)
                33/2 (5 KiB/188 B)
                In/out packets (block)
                5/0 (550 B/0 B)
                In/out errors
                0/0
                Collisions
                0
                Bridge (bridge0)
                learning

                D 1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  You have to create loader.conf.local if it doesn't exist. There are many ways to do that, one is to run:
                  touch /boot/loader.conf.local

                  Check ppp logs to see why it's not coming up.

                  You added the VLAN to use as the parent interface?

                  Steve

                  1 Reply Last reply Reply Quote 0
                  • D
                    DonaldColeman @Plittle
                    last edited by

                    @plittle
                    Just a FYI, I did not need to edit or to creat that file for my services to work.
                    Also, I am connected to the Centurylink ONT Eth port directly to pfSense WAN.
                    I did enable and set PowerD to HiAdaptive just because, but I didn’t need to change or enable the PowerD because my speeds are only 100MB and I didnt see a difference either way. But I left it enabled on and as another side not I’m running pfSense on a Dell i5 SFF PC w/8GB Mem.

                    I only did the following from the above post:

                    Interfaces -> Assignmnents -VLANs
                    Add a new VLAN interface. In the edit dialog:

                    Parent Interface: <the physical interface of your WAN port>

                    VLAN Tag: 201
                    Save

                    Interfaces -> Assignments -> PPPs
                    Add a new PPP
                    Link Type: PPPoE
                    Link Interface: igb0.201
                    Username: CenturyLink Supplied
                    Password: CenturyLink Supplied
                    Service name: <leave blank>
                    Configure NULL service name: <checked>
                    Save

                    Interfaces -> Assignments -> Interface Assignments
                    WAN: select PPPoE0(igb0.201) - < CL Username > from the drop down
                    Save

                    Interfaces -> WAN
                    verify that IPv4 Configuration Type is PPPoE

                    Under PPPoE Configuration
                    Verify Username and Password are present
                    Save

                    Status -> Interfaces
                    Verify WAN Interface (wan, pppoe0)
                    Status: up
                    PPPoE: up
                    IPv4 Address: <is present>

                    *** FIREWALL LAN RULE OPEN TO ALL ***

                    1 Reply Last reply Reply Quote 0
                    • D
                      DonaldColeman @Plittle
                      last edited by

                      @plittle said in PPPoE on WAN link for Centurylink gigabit service:

                      Hi there. Tried to get my protectli modem with pfsense working with centurylink fiber optic(internet only)

                      If I understand your above, I don’t know why you’re going into the Provider Modem, then to your pfSense.
                      Try going directly to the pfSense WAN from the Centurylink (Fiber Box) ONT Eth Port your Modem is currently connected to and remove the Provider Modem all together.

                      If I’m mistaken please disregard :)

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                      • B
                        billmcg
                        last edited by

                        @Plittle did you create the VLAN interface in igb0 with VLAN tag 201?

                        1 Reply Last reply Reply Quote 0
                        • P
                          Plittle
                          last edited by stephenw10

                          Thanks for all the responses folks...I appreciate the support and patience with me getting through this...I'm still trying to learn the home networking bit, so my questions are probably going to be pretty basic...

                          To answer the various questions people have asked:
                          -not trying to route through the centurylink modem-trying to route directly from the CL fiberoptic converter into my pfsense device
                          -I followed the instructions as laid out by davidcoleman and others above-including adding the VLAN to use as the parent interface
                          -its listing status as UP, PPoE as UP
                          -I don't, however see an IPv4 address listed under the status -> interfaces...lists an IPv6 Link Local, but there is no line referencing the IPv4 under WAN Interface

                          -I went and executed shell command touch /boot/loader.conf.local, then inputed the directed text under Edit File
                          

                          -After completing all of that, the WAN status window shows
                          status down, PPOE down (When I gave up yesterday before posting online I had yet to add the /boot/loader.config.local file, and at that time it said Status UP and PPOE UP, though I still could not access the internet...I tried pressing the connect button, no change....I also went back and made sure all the PPoE account information is still entered under PPP and under the Interfaces-->WAN tab

                          -I believe the FIREWALL LAN Rule is open to all:
                          from the Firewall-->Rules page

                          States
                          Protocol
                          Source
                          Port
                          Destination
                          Port
                          Gateway
                          Queue
                          Schedule
                          Description
                          Actions
                          
                          
                          1 /3.52 MiB
                          
                          *
                          *
                          *
                          LAN Address
                          443
                          80
                          *
                          *
                          
                          Anti-Lockout Rule
                          
                          
                          
                          21 /3.13 MiB
                          
                          IPv4 * 
                          LAN net 
                          * 
                          * 
                          * 
                          * 
                          none 
                            
                          Default allow LAN to any rule 
                          
                          
                          
                          0 /0 B
                          
                          IPv6 * 
                          LAN net 
                          * 
                          * 
                          * 
                          * 
                          none 
                            
                          Default allow LAN IPv6 to any rule 
                          

                          Any ideas what Im getting wrong here? Is there a log I can cut and paste to help figure out whats missing?
                          Thanks again for all the help folks!

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                          • P
                            Plittle
                            last edited by

                            Here is the PP Log after completing all of this:
                            Mar 13 22:39:34 ppp [wan_link0] Link: reconnection attempt 7223
                            Mar 13 22:39:34 ppp [wan_link0] PPPoE: Connecting to ''
                            Mar 13 22:39:43 ppp [wan_link0] PPPoE connection timeout after 9 seconds
                            Mar 13 22:39:43 ppp [wan_link0] Link: DOWN event
                            Mar 13 22:39:43 ppp [wan_link0] LCP: Down event
                            Mar 13 22:39:43 ppp [wan_link0] Link: reconnection attempt 7224 in 2 seconds
                            Mar 13 22:39:45 ppp [wan_link0] Link: reconnection attempt 7224
                            Mar 13 22:39:45 ppp [wan_link0] PPPoE: Connecting to ''
                            Mar 13 22:39:55 ppp [wan_link0] PPPoE connection timeout after 9 seconds
                            Mar 13 22:39:55 ppp [wan_link0] Link: DOWN event
                            Mar 13 22:39:55 ppp [wan_link0] LCP: Down event

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                            • P
                              Plittle
                              last edited by

                              From the general system log
                              Mar 13 23:07:11 php-fpm 44860 /status_interfaces.php: Starting rtsold process
                              Mar 13 23:07:13 rtsold 67962 <ifconfig> failed to get link layer information for pppoe1
                              Mar 13 23:07:13 rtsold 67962 <main> failed to initialize pppoe1
                              Mar 13 23:07:13 php-fpm 44860 /status_interfaces.php: The command '/sbin/ifconfig 'pppoe1' -staticarp ' returned exit code '1', the output was 'ifconfig: interface pppoe1 does not exist'
                              Mar 13 23:07:13 php-fpm 44860 /status_interfaces.php: The command '/usr/sbin/arp -d -i 'pppoe1' -a > /dev/null 2>&1 ' returned exit code '1', the output was ''

                              P 1 Reply Last reply Reply Quote 0
                              • P
                                Plittle @Plittle
                                last edited by

                                @plittle
                                apologies for all the posting...
                                looks like I found my mistake and it is now working...
                                thanks again for the assistance folks.

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  What was the issue? Might help someone else reading this in the future if you can detail your fix.

                                  Steve

                                  1 Reply Last reply Reply Quote 2
                                  • G
                                    gmccleary11 @billmcg
                                    last edited by

                                    @billmcg fixed my issue exactly, thank you sir!

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