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    PPPoE on WAN link for Centurylink gigabit service

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B
      billmcg
      last edited by billmcg

      I finally got this setup working with my sg-2440, but there's NO WAY this device supports a gigabit connection as claimed in the literature. Default CL modem sees speeds around 860/775 wheras setup with my sg-2440 I'm getting 450/450.

      1 Reply Last reply Reply Quote 0
      • chrismacmahonC
        chrismacmahon
        last edited by

        Have you tried the work around in this Redmine ticket: https://redmine.pfsense.org/issues/4821

        You should be able to get a lot more speed out of the 2440.

        Can you verify your PowerD settings; it should be enabled and either Hiadaptive, or Maximum should be the profile.

        Need help fast? Our support is available 24/7 https://www.netgate.com/support/

        Do Not PM For Help!

        1 Reply Last reply Reply Quote 1
        • B
          billmcg
          last edited by

          @chrismacmahon said in PPPoE on WAN link for Centurylink gigabit service:

          https://redmine.pfsense.org/issues/4821

          I have tried the workaround. I'm currently running with the following /boot/loader.conf.local and max out around 530mbps:

          hw.igb.fc_setting=0
          net.isr.dispatch=deferred
          net.inet.tcp.tso=0

          I'm not sure what powerD is. I'll have to look into that now...

          1 Reply Last reply Reply Quote 0
          • B
            billmcg
            last edited by billmcg

            Oh wow! Enabling powerD and setting to maximum really helped. I'm seeing 820/820 which is about as good as I think I can do given that my fiber run zigzags across 6 different poles and then I have about a 70ft cat6 run from the ONT. I consider this resolved.

            Thanks for the tips!

            1 Reply Last reply Reply Quote 0
            • chrismacmahonC
              chrismacmahon
              last edited by

              Glad we got you sorted out.

              Need help fast? Our support is available 24/7 https://www.netgate.com/support/

              Do Not PM For Help!

              B 1 Reply Last reply Reply Quote 0
              • B
                billmcg @chrismacmahon
                last edited by billmcg

                So, here's documentation of the entire process of getting CenturyLink Gigabit GPON service working at full speed with pfSense. This applies only to PPPoE "internet only" service from Century Link. The internet+prism TV service uses IPoE and is configured differently.

                The hw.igb.fc_setting=0 below disables flow control for the Intel NICs in the Netgate SG-2440. Different hardware will require a different option. Other than this, the instructions below should be hardware agnostic. Assuming your hardware is fast enough, you should see performance comparable, or very near to CL supplied hardware.

                Diagnostics -> Edit File
                Path to file: /boot/loader.conf.local
                Click Load to load the existing file.
                Add:

                net.isr.dispatch=deferred
                net.inet.tcp.tso=0
                hw.igb.fc_setting=0

                Save and Reboot

                In the pfSense GUI:

                System -> Advanced -> Miscellaneous -> Power Savings
                Check "Enable PowerD" and set to "Maximum" or Hiadaptive" for all power states.

                Interfaces -> Assignmnents -VLANs
                Add a new VLAN interface. In the edit dialog:

                Parent Interface: <the physical interface of your WAN port>
                On the SG-2440 this is most likely igb0, so we'll assume that for the rest of this config.

                VLAN Tag: 201
                Save

                Interfaces -> Assignments -> PPPs
                Add a new PPP
                Link Type: PPPoE
                Link Interface: igb0.201
                Username: CenturyLink Supplied
                Password: CenturyLink Supplied
                Service name: <leave blank>
                Configure NULL service name: checked
                Save

                Interfaces -> Assignments -> Interface Assignments
                WAN: select PPPoE0(igb0.201) - < CL Username > from the drop down
                Save

                Interfaces -> WAN
                verify that IPv4 Configuration Type is PPPoE

                Under PPPoE Configuration
                Verify Username and Password are present
                Save

                Status -> Interfaces
                Verify WAN Interface (wan, pppoe0)
                Status: up
                PPPoE: up
                IPv4 Address: <is present>

                D G 2 Replies Last reply Reply Quote 3
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Nice result!

                  Be aware that setting net.isr.dispatch=deferred will give you better PPPoE speeds but might cause problems with ALTQ if you need shaping.

                  And, yeah, you need to have powerd (speedstep) enabled on those ADI SG series devices to see the full CPU speed.

                  Steve

                  1 Reply Last reply Reply Quote 0
                  • D
                    DonaldColeman @billmcg
                    last edited by

                    @billmcg
                    Worked great !!!
                    Thx.

                    1 Reply Last reply Reply Quote 0
                    • P
                      Plittle
                      last edited by

                      Hi there. Tried to get my protectli modem with pfsense working with centurylink fiber optic(internet only) following the above instructions. I was unable to edit
                      /boot/loader.conf.local
                      as I couldnt find it. there is a file
                      /boot/loader.conf.orig
                      or loader.conf
                      I followed the rest of the instructions, but WAN/VLAN not connecting...
                      Could anyone direct me as to where that file resides or how to figure out what I may be doing wrong?
                      Much appreciated, thank you.

                      P D 2 Replies Last reply Reply Quote 0
                      • P
                        Plittle @Plittle
                        last edited by

                        Correction-I got the PPoE connection over WAN up...but still cant get internet connection...
                        any ideas what Im doing wrong?
                        Status
                        up
                        PPPoE
                        up

                        Uptime
                        -
                        IPv6 Link Local
                        fe80::2e0:67ff:fe0e:4036%pppoe1
                        DNS servers
                        127.0.0.1
                        MTU
                        1500
                        In/out packets
                        0/22 (0 B/2 KiB)
                        In/out packets (pass)
                        0/22 (0 B/2 KiB)
                        In/out packets (block)
                        0/0 (0 B/0 B)
                        In/out errors
                        0/0
                        Collisions
                        0

                        LAN Interface (lan, bridge0)

                        Status
                        up
                        MAC Address
                        02:dd:73:83:d4:00
                        IPv4 Address
                        192.168.1.1
                        Subnet mask IPv4
                        255.255.255.0
                        IPv6 Link Local
                        fe80::1:1%bridge0
                        Subnet mask IPv6
                        64
                        MTU
                        1500
                        In/out packets
                        18576/18781 (690 KiB/1.84 MiB)
                        In/out packets (pass)
                        18576/18781 (690 KiB/1.84 MiB)
                        In/out packets (block)
                        121/0 (11 KiB/0 B)
                        In/out errors
                        0/0
                        Collisions
                        0

                        OPT1 Interface (opt1, igb2)

                        Status
                        no carrier
                        MAC Address
                        00:e0:67:0e:40:38
                        IPv6 Link Local
                        fe80::2e0:67ff:fe0e:4038%igb2
                        MTU
                        1500
                        Media
                        autoselect
                        In/out packets
                        0/3 (0 B/304 B)
                        In/out packets (pass)
                        0/3 (0 B/304 B)
                        In/out packets (block)
                        0/0 (0 B/0 B)
                        In/out errors
                        0/0
                        Collisions
                        0
                        Bridge (bridge0)
                        learning

                        OPT2 Interface (opt2, igb3)

                        Status
                        up
                        MAC Address
                        00:e0:67:0e:40:39
                        IPv6 Link Local
                        fe80::2e0:67ff:fe0e:4039%igb3
                        MTU
                        1500
                        Media
                        100baseTX <full-duplex>
                        In/out packets
                        48/2 (7 KiB/188 B)
                        In/out packets (pass)
                        48/2 (7 KiB/188 B)
                        In/out packets (block)
                        20/0 (3 KiB/0 B)
                        In/out errors
                        0/0
                        Collisions
                        0
                        Bridge (bridge0)
                        learning

                        OPT3 Interface (opt3, igb1)

                        Status
                        no carrier
                        MAC Address
                        00:e0:67:0e:40:37
                        IPv6 Link Local
                        fe80::2e0:67ff:fe0e:4037%igb1
                        MTU
                        1500
                        Media
                        autoselect
                        In/out packets
                        33/2 (5 KiB/188 B)
                        In/out packets (pass)
                        33/2 (5 KiB/188 B)
                        In/out packets (block)
                        5/0 (550 B/0 B)
                        In/out errors
                        0/0
                        Collisions
                        0
                        Bridge (bridge0)
                        learning

                        D 1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          You have to create loader.conf.local if it doesn't exist. There are many ways to do that, one is to run:
                          touch /boot/loader.conf.local

                          Check ppp logs to see why it's not coming up.

                          You added the VLAN to use as the parent interface?

                          Steve

                          1 Reply Last reply Reply Quote 0
                          • D
                            DonaldColeman @Plittle
                            last edited by

                            @plittle
                            Just a FYI, I did not need to edit or to creat that file for my services to work.
                            Also, I am connected to the Centurylink ONT Eth port directly to pfSense WAN.
                            I did enable and set PowerD to HiAdaptive just because, but I didn’t need to change or enable the PowerD because my speeds are only 100MB and I didnt see a difference either way. But I left it enabled on and as another side not I’m running pfSense on a Dell i5 SFF PC w/8GB Mem.

                            I only did the following from the above post:

                            Interfaces -> Assignmnents -VLANs
                            Add a new VLAN interface. In the edit dialog:

                            Parent Interface: <the physical interface of your WAN port>

                            VLAN Tag: 201
                            Save

                            Interfaces -> Assignments -> PPPs
                            Add a new PPP
                            Link Type: PPPoE
                            Link Interface: igb0.201
                            Username: CenturyLink Supplied
                            Password: CenturyLink Supplied
                            Service name: <leave blank>
                            Configure NULL service name: <checked>
                            Save

                            Interfaces -> Assignments -> Interface Assignments
                            WAN: select PPPoE0(igb0.201) - < CL Username > from the drop down
                            Save

                            Interfaces -> WAN
                            verify that IPv4 Configuration Type is PPPoE

                            Under PPPoE Configuration
                            Verify Username and Password are present
                            Save

                            Status -> Interfaces
                            Verify WAN Interface (wan, pppoe0)
                            Status: up
                            PPPoE: up
                            IPv4 Address: <is present>

                            *** FIREWALL LAN RULE OPEN TO ALL ***

                            1 Reply Last reply Reply Quote 0
                            • D
                              DonaldColeman @Plittle
                              last edited by

                              @plittle said in PPPoE on WAN link for Centurylink gigabit service:

                              Hi there. Tried to get my protectli modem with pfsense working with centurylink fiber optic(internet only)

                              If I understand your above, I don’t know why you’re going into the Provider Modem, then to your pfSense.
                              Try going directly to the pfSense WAN from the Centurylink (Fiber Box) ONT Eth Port your Modem is currently connected to and remove the Provider Modem all together.

                              If I’m mistaken please disregard :)

                              1 Reply Last reply Reply Quote 0
                              • B
                                billmcg
                                last edited by

                                @Plittle did you create the VLAN interface in igb0 with VLAN tag 201?

                                1 Reply Last reply Reply Quote 0
                                • P
                                  Plittle
                                  last edited by stephenw10

                                  Thanks for all the responses folks...I appreciate the support and patience with me getting through this...I'm still trying to learn the home networking bit, so my questions are probably going to be pretty basic...

                                  To answer the various questions people have asked:
                                  -not trying to route through the centurylink modem-trying to route directly from the CL fiberoptic converter into my pfsense device
                                  -I followed the instructions as laid out by davidcoleman and others above-including adding the VLAN to use as the parent interface
                                  -its listing status as UP, PPoE as UP
                                  -I don't, however see an IPv4 address listed under the status -> interfaces...lists an IPv6 Link Local, but there is no line referencing the IPv4 under WAN Interface

                                  -I went and executed shell command touch /boot/loader.conf.local, then inputed the directed text under Edit File
                                  

                                  -After completing all of that, the WAN status window shows
                                  status down, PPOE down (When I gave up yesterday before posting online I had yet to add the /boot/loader.config.local file, and at that time it said Status UP and PPOE UP, though I still could not access the internet...I tried pressing the connect button, no change....I also went back and made sure all the PPoE account information is still entered under PPP and under the Interfaces-->WAN tab

                                  -I believe the FIREWALL LAN Rule is open to all:
                                  from the Firewall-->Rules page

                                  States
                                  Protocol
                                  Source
                                  Port
                                  Destination
                                  Port
                                  Gateway
                                  Queue
                                  Schedule
                                  Description
                                  Actions
                                  
                                  
                                  1 /3.52 MiB
                                  
                                  *
                                  *
                                  *
                                  LAN Address
                                  443
                                  80
                                  *
                                  *
                                  
                                  Anti-Lockout Rule
                                  
                                  
                                  
                                  21 /3.13 MiB
                                  
                                  IPv4 * 
                                  LAN net 
                                  * 
                                  * 
                                  * 
                                  * 
                                  none 
                                    
                                  Default allow LAN to any rule 
                                  
                                  
                                  
                                  0 /0 B
                                  
                                  IPv6 * 
                                  LAN net 
                                  * 
                                  * 
                                  * 
                                  * 
                                  none 
                                    
                                  Default allow LAN IPv6 to any rule 
                                  

                                  Any ideas what Im getting wrong here? Is there a log I can cut and paste to help figure out whats missing?
                                  Thanks again for all the help folks!

                                  1 Reply Last reply Reply Quote 0
                                  • P
                                    Plittle
                                    last edited by

                                    Here is the PP Log after completing all of this:
                                    Mar 13 22:39:34 ppp [wan_link0] Link: reconnection attempt 7223
                                    Mar 13 22:39:34 ppp [wan_link0] PPPoE: Connecting to ''
                                    Mar 13 22:39:43 ppp [wan_link0] PPPoE connection timeout after 9 seconds
                                    Mar 13 22:39:43 ppp [wan_link0] Link: DOWN event
                                    Mar 13 22:39:43 ppp [wan_link0] LCP: Down event
                                    Mar 13 22:39:43 ppp [wan_link0] Link: reconnection attempt 7224 in 2 seconds
                                    Mar 13 22:39:45 ppp [wan_link0] Link: reconnection attempt 7224
                                    Mar 13 22:39:45 ppp [wan_link0] PPPoE: Connecting to ''
                                    Mar 13 22:39:55 ppp [wan_link0] PPPoE connection timeout after 9 seconds
                                    Mar 13 22:39:55 ppp [wan_link0] Link: DOWN event
                                    Mar 13 22:39:55 ppp [wan_link0] LCP: Down event

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                                    • P
                                      Plittle
                                      last edited by

                                      From the general system log
                                      Mar 13 23:07:11 php-fpm 44860 /status_interfaces.php: Starting rtsold process
                                      Mar 13 23:07:13 rtsold 67962 <ifconfig> failed to get link layer information for pppoe1
                                      Mar 13 23:07:13 rtsold 67962 <main> failed to initialize pppoe1
                                      Mar 13 23:07:13 php-fpm 44860 /status_interfaces.php: The command '/sbin/ifconfig 'pppoe1' -staticarp ' returned exit code '1', the output was 'ifconfig: interface pppoe1 does not exist'
                                      Mar 13 23:07:13 php-fpm 44860 /status_interfaces.php: The command '/usr/sbin/arp -d -i 'pppoe1' -a > /dev/null 2>&1 ' returned exit code '1', the output was ''

                                      P 1 Reply Last reply Reply Quote 0
                                      • P
                                        Plittle @Plittle
                                        last edited by

                                        @plittle
                                        apologies for all the posting...
                                        looks like I found my mistake and it is now working...
                                        thanks again for the assistance folks.

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          What was the issue? Might help someone else reading this in the future if you can detail your fix.

                                          Steve

                                          1 Reply Last reply Reply Quote 2
                                          • G
                                            gmccleary11 @billmcg
                                            last edited by

                                            @billmcg fixed my issue exactly, thank you sir!

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