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    NUT package (2.8.0 and below)

    Scheduled Pinned Locked Moved UPS Tools
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    • dennypageD
      dennypage @lesodm
      last edited by

      @lesodm said in NUT package:

      No supported devices found. Please check your device availability with 'lsusb' and make sure you have an up-to-date version of NUT. If this does not help, try running the driver with at least 'subdriver', 'vendorid' and 'productid' options specified. Please refer to the man page for details about these options (man 8 blazer_usb).

      'lsusb' is a command on Linux. For FreeBSD, which pfSense is based upon, the equivalent is usbconfig. Use "usbconfig dump_device_desc" to see the list of devices just like you did on the other host.

      1 Reply Last reply Reply Quote 0
      • L
        lesodm
        last edited by

        @dennypage, thanks, sorry I should have given you more info on my troubleshooting before hand. I haven't used usbconfig before and couldn't see in the man page or comparing to the previous results what identifies the USB device to which port.
        This sites firewall has 6 usb ports but only shows 2 in Usbconfig: usbconfig.txt
        Tried switching to a few ports but I couldn't see anything changing to the output of usbconfig, what would I be looking for?
        Dmesg output when I change between USB ports: dmesg.txt

        GertjanG 1 Reply Last reply Reply Quote 0
        • GertjanG
          Gertjan @lesodm
          last edited by

          @lesodm said in NUT package:

          This sites firewall has 6 usb ports but only shows 2 in Usbconfig: usbconfig.txt

          Most common : USB ports are selectively deactivated in the BIOS. Quiet normal for devices that should be 'secured'.
          Also possible : USB Root hub burned out, so several ports are simply 'broken'.
          Next possibility : The FreeBSD kernel only recognizes some ports, but not others. Check with another OS.
          If the boot process doesn't recognize the ports, you can't do much.

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          1 Reply Last reply Reply Quote 0
          • L
            lesodm
            last edited by

            I might have been reading usbconfig dump incorrectly.. The UPS is showing connected on ugen0.2 as <Prolific Technology Inc. USB-Serial Controller> usbconfig.txt
            Maybe Blazer isn't the rite driver? I have tried all the other driver options under pfsense UPS settings.

            dennypageD 1 Reply Last reply Reply Quote 0
            • dennypageD
              dennypage @lesodm
              last edited by

              @lesodm said in NUT package:

              The UPS is showing connected on ugen0.2 as <Prolific Technology Inc. USB-Serial Controller

              This is a generic serial controller and will likely present as a serial port rather than that a usb port. With the ups connected and showing up in usbconfig, look for serial devices with "ls -l /dev/cua*". One of these devices should disappear and reappear when you unplug and replug the cable.

              1 Reply Last reply Reply Quote 0
              • J
                jompigrande
                last edited by

                Hello im detecting high CPU usage on this last release:

                PFSENSE: 2.4.4-RELEASE-p2
                PACKAGE: nut sysutils 2.7.4_7
                Diagnostics / System Activity:
                PID USERNAME PRI NICE SIZE RES STATE C TIME WCPU COMMAND
                99636 uucp 4 0 6452K 2504K RUN 0 3:19 58.89% /usr/local/sbin/upsmon

                ups.conf:

                [UPSXXXXX]
                driver=snmp-ups
                port=10.10.10.10
                mibs=ietf
                snmp_version=v1
                community=public
                pollfreq=60
                snmp_timeout=10
                snmp_retries=10

                dennypageD 1 Reply Last reply Reply Quote 0
                • S
                  stevemac00
                  last edited by

                  NUT was working fine but I had to restore some configuration in pfsense 2.4.4-RELEASE-p2. After that I loaded the NUT package but it fails to start. I've tried rebooting, reloading package, etc.

                  I removed nut and tried apcupsd and it works so I removed that and loaded nut again but it fails to load.

                  I can't find logs or any idea why it would fail when it worked before. Is it odd that the package is 2.7.4_7 but has a dependency of nut_2.7.4_8? (I was told on /r/pfsense that was unrelated.)

                  dennypageD 1 Reply Last reply Reply Quote 0
                  • dennypageD
                    dennypage @stevemac00
                    last edited by

                    @stevemac00 Look for entries in the system log (Status / System Logs / System / General) matching either "nut" or "ups". Use the funnel icon to scan.

                    1 Reply Last reply Reply Quote 0
                    • S
                      stevemac00
                      last edited by

                      When I restored configuration for some reason it didn't reconfigure. I did manually and it works again. Probably operator error. Thank you for replying.

                      1 Reply Last reply Reply Quote 0
                      • M
                        mrsunfire
                        last edited by

                        I'm using NUT 2.7.4_7 with a APC Back UPS Pro 550 USB but I don't get it to work. I selected the usbhid driver, but I always see in logs:

                        Apr 16 22:52:07	upsmon	69828	Poll UPS [APC_BackUPS_Pro_550] failed - Driver not connected
                        Apr 16 22:52:02	upsmon	69828	Poll UPS [APC_BackUPS_Pro_550] failed - Driver not connected
                        Apr 16 22:50:52	upsmon	69828	Poll UPS [APC_BackUPS_Pro_550] failed - Driver not connected
                        Apr 16 22:50:47	upsmon	69828	UPS APC_BackUPS_Pro_550 is unavailable
                        Apr 16 22:50:47	upsmon	69828	Poll UPS [APC_BackUPS_Pro_550] failed - Driver not connected
                        

                        Any idea?

                        Netgate 6100 MAX

                        dennypageD 1 Reply Last reply Reply Quote 0
                        • dennypageD
                          dennypage @mrsunfire
                          last edited by

                          @mrsunfire What you are looking for is further back in the logs. You're looking for what usbhid-ups says when it starts up. You can force new log entries by restarting the UPS service.

                          Have you rebooted or unplugged/re-plugged since you installed NUT?

                          M 1 Reply Last reply Reply Quote 0
                          • dennypageD
                            dennypage @jompigrande
                            last edited by

                            @jompigrande No reason I know of for this.

                            J 1 Reply Last reply Reply Quote 0
                            • M
                              mrsunfire @dennypage
                              last edited by

                              @dennypage said in NUT package:

                              @mrsunfire What you are looking for is further back in the logs. You're looking for what usbhid-ups says when it starts up. You can force new log entries by restarting the UPS service.

                              Have you rebooted or unplugged/re-plugged since you installed NUT?

                              Yes I did. I also reinstalled the NUT package. The apcups package also works fine with the UPS.

                              Log after restart:

                              Apr 17 05:33:29	snmpd	66779	SIOCGIFDESCR (usbus0): Device not configured
                              Apr 17 05:33:26	upsmon	91798	UPS APC_BackUPS_Pro_550 is unavailable
                              Apr 17 05:33:26	upsmon	91798	Poll UPS [APC_BackUPS_Pro_550] failed - Driver not connected
                              Apr 17 05:33:21	upsmon	91798	Communications with UPS APC_BackUPS_Pro_550 lost
                              Apr 17 05:33:21	upsmon	91798	Poll UPS [APC_BackUPS_Pro_550] failed - Driver not connected
                              Apr 17 05:33:21	upsd	92208	User local-monitor@::1 logged into UPS [APC_BackUPS_Pro_550]
                              Apr 17 05:33:19	upsd	92208	Startup successful
                              Apr 17 05:33:19	upsd	92118	Can't connect to UPS [APC_BackUPS_Pro_550] (usbhid-ups-APC_BackUPS_Pro_550): No such file or directory
                              Apr 17 05:33:19	upsd	92118	listening on 127.0.0.1 port 3493
                              Apr 17 05:33:19	upsd	92118	listening on ::1 port 3493
                              Apr 17 05:33:18	upsmon	91389	Startup successful
                              

                              Netgate 6100 MAX

                              dennypageD 1 Reply Last reply Reply Quote 0
                              • dennypageD
                                dennypage @mrsunfire
                                last edited by

                                @mrsunfire We would be looking for messages from "usbhid-ups" which is the actual driver.

                                Also, can you also post your UPS config? Either the <nut> section of the config or a screenshot of Services / UPS / Settings. Thanks.

                                1 Reply Last reply Reply Quote 0
                                • M
                                  mrsunfire
                                  last edited by mrsunfire

                                  I don‘t see any log with usbhid-ups.

                                  Settings:

                                  alt text

                                  Netgate 6100 MAX

                                  dennypageD 1 Reply Last reply Reply Quote 0
                                  • dennypageD
                                    dennypage @mrsunfire
                                    last edited by

                                    @mrsunfire There definitely should be log entries for "usbhid-ups" when you start the nut service.

                                    Just to make sure you're not hitting a name limit, please change the name of the ups to something simple with no special characters. Something like "myups"

                                    Please post the output of these two files:

                                    /usr/local/etc/nut/ups.conf
                                    /usr/local/etc/rc.d/nut.sh

                                    Thanks.

                                    M 1 Reply Last reply Reply Quote 0
                                    • M
                                      mrsunfire @dennypage
                                      last edited by

                                      @dennypage I changed the name to „UPS“. Still the same error. I don‘t see any logs from usbhid-ups.

                                      [UPS]
                                      driver=usbhid-ups
                                      port=auto
                                      
                                      
                                      #!/bin/sh
                                      # This file was automatically generated
                                      # by the pfSense service handler.
                                      
                                      rc_start() {
                                      	echo starting NUT
                                      	/usr/bin/killall -q -9 upsmon
                                      	/usr/bin/killall -q -9 upsd
                                      	/usr/bin/killall -q -9 upsdrvctl
                                      	/usr/bin/killall -q -9 usbhid-ups
                                      	/usr/local/sbin/upsmon
                                      	/usr/local/sbin/upsdrvctl start &
                                      	sleep 1
                                      	/usr/local/sbin/upsd -u root
                                      	return 0
                                      }
                                      
                                      rc_stop() {
                                      	echo stopping NUT
                                      	/usr/bin/killall -q upsmon
                                      	/usr/bin/killall -q upsd
                                      	/usr/bin/killall -q upsdrvctl
                                      	/usr/bin/killall -q usbhid-ups
                                      	return 0
                                      }
                                      
                                      case $1 in
                                      	start)
                                      		rc_start
                                      		;;
                                      	stop)
                                      		rc_stop
                                      		;;
                                      	restart)
                                      		rc_stop
                                      		rc_start
                                      		;;
                                      esac
                                      
                                      
                                      

                                      Netgate 6100 MAX

                                      M dennypageD 2 Replies Last reply Reply Quote 0
                                      • M
                                        mrsunfire @mrsunfire
                                        last edited by mrsunfire

                                        OK I got it to work by also using the apcusbd package and setup the NUT package to USB type „Remote apcusbd“. Now I got the widget working!

                                        Netgate 6100 MAX

                                        dennypageD 1 Reply Last reply Reply Quote 0
                                        • dennypageD
                                          dennypage @mrsunfire
                                          last edited by

                                          @mrsunfire Please try starting the script by hand using the command:

                                          /usr/local/etc/rc.d/nut.sh start
                                          

                                          and post the output.

                                          1 Reply Last reply Reply Quote 0
                                          • dennypageD
                                            dennypage @mrsunfire
                                            last edited by

                                            @mrsunfire Uh... you aren't trying to run apcupsd and nut at the same time are you?

                                            1 Reply Last reply Reply Quote 0
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