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    SG-3100 Very Unstable

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • chrismacmahonC
      chrismacmahon
      last edited by

      @sparklan

      Let's open a ticket at https://go.netgate.com let us investigate this for you.

      Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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      • M
        m3nt0r123 @Sparklan
        last edited by

        @sparklan thank you for chiming in; hopefully @chrismacmahon can help find a solution. I am now going on two months with these issues - my SG-3100 is hardly a year old. I wonder if Netgate could just exchange them out?

        chrismacmahonC 1 Reply Last reply Reply Quote 0
        • chrismacmahonC
          chrismacmahon @m3nt0r123
          last edited by

          @m3nt0r123

          The WAN going up and down could be a modem/ISP related issue. We have seen this from time to time. Is it possible to put in a DUMB switch in front of the SG3100?

          Another option is to try and select the media state from "autoselect" to "default" and see if that helps. Sparklan's issue is separate from yours.

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          • M
            m3nt0r123 @chrismacmahon
            last edited by

            @chrismacmahon thanks. I don’t have a dumb switch on hand but will give your other suggestion a try. Thanks.

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            • M
              m3nt0r123 @chrismacmahon
              last edited by

              @chrismacmahon perhaps a dumb question, but I see no option to modify the media state?

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              • DerelictD
                Derelict LAYER 8 Netgate
                last edited by

                You do it in the WAN interface configuration. (Interfaces > WAN)

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                • S
                  Sparklan @m3nt0r123
                  last edited by

                  @m3nt0r123 no problem. Mine has been going down more regularly in the last week or so. Netgate did offer me an RMA, but I don't have another firewall laying around that I can wait over a week for a replacement. I requested a cross ship, and they stopped replying. So, good luck. I will probably just get one of those mini PC units on Amazon, and throw pfsense on it but then I don't really need the SG-3100...

                  chrismacmahonC 1 Reply Last reply Reply Quote 0
                  • chrismacmahonC
                    chrismacmahon @Sparklan
                    last edited by

                    @sparklan

                    Not sure what happened there, I can see your question. I have poked someone to get back to you.

                    Sorry again!

                    Need help fast? Our support is available 24/7 https://www.netgate.com/support/

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                    • T
                      Thomas Brandauer @bmeeks
                      last edited by

                      Hi Jim,
                      is there a stable Version 2.4.5 for the ARM as a patch for teh SG-3100?

                      best regards Thomas

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                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by

                        There is no version 2.4.5 any longer. There is 2.5.0, which you can upgrade to from 2.4.4-p2. It's still in development, however, and not likely to be stable enough for production use.

                        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                        • T
                          Thomas Brandauer @jimp
                          last edited by

                          @jimp

                          Hi Jim,
                          is there a stable Version 2.4.5 for the ARM as a patch for the SG-3100 with the clampd crash problem?

                          best regards Thomas

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            The clamav version recompiled for ARM without optimisations was included from 0.4.44_7.

                            You should see 0.4.44_8 in 2.4.4p2 so there is no need to run a snapshot if that's what you're looking for.

                            Steve

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                            • T
                              Thomas Brandauer @stephenw10
                              last edited by

                              @stephenw10 Hi Steve,
                              yes this is correct 0.4.44_8 is running, but still the clamd stops several times a day => squid is unstable …
                              best regards Thomas

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                With the same logs? signal 10 for clamd?

                                T 1 Reply Last reply Reply Quote 0
                                • T
                                  Thomas Brandauer @stephenw10
                                  last edited by

                                  @stephenw10 Hi Steve,
                                  yes with Signal 10!
                                  problemlog.jpg
                                  best regard Thomas

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Any other logs we can work with?

                                    I have noted it on our internal bug tracker. It seems unlikely there would have been a regression but I'll check.

                                    Steve

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