NetData web gui not accessible

stephenw10

More details please!
What are we looking at there? How are you trying to access it? What do you expect to happen? What's actually happening?

Steve

manjotsc

@stephenw10 I can't access the gui webpage just keeps loading , need help troubleshooting it. I have the errors logs. Attached above.

johnpoz

So your running netdata on pfsense? That is not an official package, you should prob ask over on the netdata forums ;) On how to install and troubleshoot..

What exactly are you running pfsense on? What version of pfsense?

manjotsc

System pfSense
Netgate Device ID: 24ec1572f2bed3a574fa
BIOS Vendor: American Megatrends Inc.
Version: 4.6.5
Release Date: Thu Mar 7 2013
Version 2.4.4-RELEASE-p3 (amd64)
built on Wed May 15 18:53:44 EDT 2019
FreeBSD 11.2-RELEASE-p10

The system is on the latest version.
Version information updated at Wed Jun 5 23:30:59 EDT 2019
CPU Type Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
Current: 3100 MHz, Max: 3101 MHz
4 CPUs: 1 package(s) x 4 core(s)
AES-NI CPU Crypto: Yes (active)

Gertjan

pfSEnse is not some sort of 'web server' or server of any kind where one can easily out in 'software' and seeing it work.
It's a router/firewall, build with some basic building blocks, heavily integrated.

What is NetData anyway ?

Btw :
Your log shows clearly :

2019-06-05 18:23:08: netdata INFO  : MAIN : CONFIG: cannot load user config '/usr/local/etc/netdata/stream.conf'. Will try stock config.

I'm totally not surprised that the "stock settings" didn't work on a system like pfSense, which is really off-standard.

@manjotsc said in NetData web gui not accessible:

need help troubleshooting it

You chose to use and install NetData. So you're the expert.
Use a big search engine and have a look at this site:forum.netgate.com NetData .... there you have your answers.

JeGr

https://docs.netdata.cloud/packaging/installer/#pfsense

No wonder the OP is posting here. But that's their "installation doc". Netdata is no package of pfSense. If sth. doesn't work when following their documentation, you should ask them.

manjotsc

Got it working from github support forums, I had to change bind from "127.0.0.1" to "192.199.40.1" to my pfsense IP address.
https://github.com/netdata/netdata/issues/6228
Annotation 2019-06-07 015029.png

Gertjan

@manjotsc said in NetData web gui not accessible:

192.199.40.1

Is that the IP you use on your LAN ?

NogBadTheBad

@Gertjan said in NetData web gui not accessible:

@manjotsc said in NetData web gui not accessible:

192.199.40.1

Is that the IP you use on your LAN ?

It shouldn't be, the OPs location says Canada :-

AS details for 192.199.40.1 :-

route:      192.199.32.0/20
descr:      Primus Telecommunications Internet Services Network
origin:     AS9443
remarks:    Primus Canberra Customer Route
notify:     ptye@iprimus.com.au
notify:     rcoombe@primustel.com.au
notify:     droth@primustel.com.au
notify:     netops@iprimus.com.au
mnt-by:     MAINT-AS9443
changed:    netops@iprimus.com.au 20010502
source:     RADB

route:      192.199.32.0/20
descr:      MCT-SYDNEY
origin:     AS17477
mnt-by:     MAINT-AS4826
changed:    noc@vocus.com.au 20161203
source:     RADB

route:      192.199.32.0/20
descr:      REACH (Customer Route)
tech-c:     RRNOC1-REACH
origin:     AS9443
remarks:    This auto-generated route object was created
remarks:    for a REACH customer route
remarks:    
remarks:    This route object was created because
remarks:    some REACH peers filter based on these objects
remarks:    and this route may be rejected
remarks:    if this object is not created.
remarks:    
remarks:    Please contact irr@team.telstra.com if you have any
remarks:    questions regarding this object.
notify:     irr@team.telstra.com
mnt-by:     MAINT-REACH-NOC
changed:    irr@team.telstra.com 20081027
source:     REACH

route:      192.199.32.0/20
descr:      REACH (Customer Route)
tech-c:     RRNOC1-REACH
origin:     AS1221
remarks:    This auto-generated route object was created
remarks:    for a REACH customer route
remarks:    
remarks:    This route object was created because
remarks:    some REACH peers filter based on these objects
remarks:    and this route may be rejected
remarks:    if this object is not created.
remarks:    
remarks:    Please contact irr@team.telstra.com if you have any
remarks:    questions regarding this object.
notify:     irr@team.telstra.com
mnt-by:     MAINT-REACH-NOC
changed:    irr@team.telstra.com 20060301
source:     REACH


Friday, 7 June 2019 at 10:55:04 British Summer Time

johnpoz

So he is using public IP space on his lan? That highly unlikely he owns?

manjotsc

These are some random number I chose, didn't knew it was public ip.

manjotsc

@Gertjan Yes

Gertjan

@manjotsc said in NetData web gui not accessible:

These are some random number I chose, didn't knew it was public ip.

Lol ....
You can't just assign yourself IP's like that. Your will brake the Internet ! (at least for yourself - when you see all those black helicopters above your head, you know you pissed off some else also)
Use what is called : RFC 1918 - https://www.ietf.org/rfc/rfc1918.txt
Choose whatever you want among them.
192.168.1.1/24 for LAN is just perfect.

NogBadTheBad

@Gertjan said in NetData web gui not accessible:

192.168.1.1/24 for LAN is just perfect.

Or be a rebel and use 172.16.0.1/24

JeGr

@Gertjan meant https://www.ietf.org/rfc/rfc1918.txt RFC 1918 - private IP address space.

Gertjan

@JeGr said in NetData web gui not accessible:

@Gertjan meant https://www.ietf.org/rfc/rfc1918.txt RFC 1918 - private IP address space.

Oh great.
That's what I ment, yes.
Not exactly what I wrote ...
I'll edit.

johnpoz

@manjotsc said in NetData web gui not accessible:

didn't knew it was public ip.

What did you think they were?