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    NetData web gui not accessible

    Scheduled Pinned Locked Moved Off-Topic & Non-Support Discussion
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    • johnpozJ
      johnpoz LAYER 8 Global Moderator
      last edited by johnpoz

      So your running netdata on pfsense? That is not an official package, you should prob ask over on the netdata forums ;) On how to install and troubleshoot..

      What exactly are you running pfsense on? What version of pfsense?

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

      1 Reply Last reply Reply Quote 0
      • manjotscM
        manjotsc
        last edited by

        System pfSense
        Netgate Device ID: 24ec1572f2bed3a574fa
        BIOS Vendor: American Megatrends Inc.
        Version: 4.6.5
        Release Date: Thu Mar 7 2013
        Version 2.4.4-RELEASE-p3 (amd64)
        built on Wed May 15 18:53:44 EDT 2019
        FreeBSD 11.2-RELEASE-p10

        The system is on the latest version.
        Version information updated at Wed Jun 5 23:30:59 EDT 2019
        CPU Type Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
        Current: 3100 MHz, Max: 3101 MHz
        4 CPUs: 1 package(s) x 4 core(s)
        AES-NI CPU Crypto: Yes (active)

        Vendor: HP
        Version: P01 Ver. 02.50
        Release Date: Wed Jul 17 2024
        Boot Method: UEFI
        24.11-RELEASE (amd64)
        FreeBSD 15.0-CURRENT
        CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
        Current: 3606 MHz, Max: 3400 MHz
        4 CPUs : 1 package(s) x 4 core(s)

        1 Reply Last reply Reply Quote 0
        • GertjanG
          Gertjan
          last edited by Gertjan

          pfSEnse is not some sort of 'web server' or server of any kind where one can easily out in 'software' and seeing it work.
          It's a router/firewall, build with some basic building blocks, heavily integrated.

          What is NetData anyway ?

          Btw :
          Your log shows clearly :

          2019-06-05 18:23:08: netdata INFO  : MAIN : CONFIG: cannot load user config '/usr/local/etc/netdata/stream.conf'. Will try stock config.
          

          I'm totally not surprised that the "stock settings" didn't work on a system like pfSense, which is really off-standard.

          @manjotsc said in NetData web gui not accessible:

          need help troubleshooting it

          You chose to use and install NetData. So you're the expert.
          Use a big search engine and have a look at this site:forum.netgate.com NetData .... there you have your answers.

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          1 Reply Last reply Reply Quote 0
          • JeGrJ
            JeGr LAYER 8 Moderator
            last edited by

            https://docs.netdata.cloud/packaging/installer/#pfsense

            No wonder the OP is posting here. But that's their "installation doc". Netdata is no package of pfSense. If sth. doesn't work when following their documentation, you should ask them.

            Don't forget to upvote 👍 those who kindly offered their time and brainpower to help you!

            If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

            1 Reply Last reply Reply Quote 0
            • manjotscM
              manjotsc
              last edited by

              Got it working from github support forums, I had to change bind from "127.0.0.1" to "192.199.40.1" to my pfsense IP address.
              https://github.com/netdata/netdata/issues/6228
              Annotation 2019-06-07 015029.png

              Vendor: HP
              Version: P01 Ver. 02.50
              Release Date: Wed Jul 17 2024
              Boot Method: UEFI
              24.11-RELEASE (amd64)
              FreeBSD 15.0-CURRENT
              CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
              Current: 3606 MHz, Max: 3400 MHz
              4 CPUs : 1 package(s) x 4 core(s)

              GertjanG 1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan @manjotsc
                last edited by

                @manjotsc said in NetData web gui not accessible:

                192.199.40.1

                Is that the IP you use on your LAN ?

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                NogBadTheBadN manjotscM 2 Replies Last reply Reply Quote 0
                • NogBadTheBadN
                  NogBadTheBad @Gertjan
                  last edited by

                  @Gertjan said in NetData web gui not accessible:

                  @manjotsc said in NetData web gui not accessible:

                  192.199.40.1

                  Is that the IP you use on your LAN ?

                  It shouldn't be, the OPs location says Canada :-

                  AS details for 192.199.40.1 :-
                  
                  route:      192.199.32.0/20
                  descr:      Primus Telecommunications Internet Services Network
                  origin:     AS9443
                  remarks:    Primus Canberra Customer Route
                  notify:     ptye@iprimus.com.au
                  notify:     rcoombe@primustel.com.au
                  notify:     droth@primustel.com.au
                  notify:     netops@iprimus.com.au
                  mnt-by:     MAINT-AS9443
                  changed:    netops@iprimus.com.au 20010502
                  source:     RADB
                  
                  route:      192.199.32.0/20
                  descr:      MCT-SYDNEY
                  origin:     AS17477
                  mnt-by:     MAINT-AS4826
                  changed:    noc@vocus.com.au 20161203
                  source:     RADB
                  
                  route:      192.199.32.0/20
                  descr:      REACH (Customer Route)
                  tech-c:     RRNOC1-REACH
                  origin:     AS9443
                  remarks:    This auto-generated route object was created
                  remarks:    for a REACH customer route
                  remarks:    
                  remarks:    This route object was created because
                  remarks:    some REACH peers filter based on these objects
                  remarks:    and this route may be rejected
                  remarks:    if this object is not created.
                  remarks:    
                  remarks:    Please contact irr@team.telstra.com if you have any
                  remarks:    questions regarding this object.
                  notify:     irr@team.telstra.com
                  mnt-by:     MAINT-REACH-NOC
                  changed:    irr@team.telstra.com 20081027
                  source:     REACH
                  
                  route:      192.199.32.0/20
                  descr:      REACH (Customer Route)
                  tech-c:     RRNOC1-REACH
                  origin:     AS1221
                  remarks:    This auto-generated route object was created
                  remarks:    for a REACH customer route
                  remarks:    
                  remarks:    This route object was created because
                  remarks:    some REACH peers filter based on these objects
                  remarks:    and this route may be rejected
                  remarks:    if this object is not created.
                  remarks:    
                  remarks:    Please contact irr@team.telstra.com if you have any
                  remarks:    questions regarding this object.
                  notify:     irr@team.telstra.com
                  mnt-by:     MAINT-REACH-NOC
                  changed:    irr@team.telstra.com 20060301
                  source:     REACH
                  
                  
                  Friday, 7 June 2019 at 10:55:04 British Summer Time
                  

                  Andy

                  1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

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                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator
                    last edited by

                    So he is using public IP space on his lan? That highly unlikely he owns?

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

                    1 Reply Last reply Reply Quote 0
                    • manjotscM
                      manjotsc
                      last edited by

                      These are some random number I chose, didn't knew it was public ip.

                      Vendor: HP
                      Version: P01 Ver. 02.50
                      Release Date: Wed Jul 17 2024
                      Boot Method: UEFI
                      24.11-RELEASE (amd64)
                      FreeBSD 15.0-CURRENT
                      CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
                      Current: 3606 MHz, Max: 3400 MHz
                      4 CPUs : 1 package(s) x 4 core(s)

                      GertjanG johnpozJ 2 Replies Last reply Reply Quote 0
                      • manjotscM
                        manjotsc @Gertjan
                        last edited by

                        @Gertjan Yes

                        Vendor: HP
                        Version: P01 Ver. 02.50
                        Release Date: Wed Jul 17 2024
                        Boot Method: UEFI
                        24.11-RELEASE (amd64)
                        FreeBSD 15.0-CURRENT
                        CPU Type: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
                        Current: 3606 MHz, Max: 3400 MHz
                        4 CPUs : 1 package(s) x 4 core(s)

                        1 Reply Last reply Reply Quote 0
                        • GertjanG
                          Gertjan @manjotsc
                          last edited by Gertjan

                          @manjotsc said in NetData web gui not accessible:

                          These are some random number I chose, didn't knew it was public ip.

                          Lol ....
                          You can't just assign yourself IP's like that. Your will brake the Internet ! (at least for yourself - when you see all those black helicopters above your head, you know you pissed off some else also)
                          Use what is called : RFC 1918 - https://www.ietf.org/rfc/rfc1918.txt
                          Choose whatever you want among them.
                          192.168.1.1/24 for LAN is just perfect.

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

                          NogBadTheBadN 1 Reply Last reply Reply Quote 0
                          • NogBadTheBadN
                            NogBadTheBad @Gertjan
                            last edited by

                            @Gertjan said in NetData web gui not accessible:

                            192.168.1.1/24 for LAN is just perfect.

                            Or be a rebel and use 172.16.0.1/24 😉

                            Andy

                            1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                            1 Reply Last reply Reply Quote 0
                            • JeGrJ
                              JeGr LAYER 8 Moderator
                              last edited by

                              @Gertjan meant https://www.ietf.org/rfc/rfc1918.txt RFC 1918 - private IP address space.

                              Don't forget to upvote 👍 those who kindly offered their time and brainpower to help you!

                              If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • GertjanG
                                Gertjan @JeGr
                                last edited by

                                @JeGr said in NetData web gui not accessible:

                                @Gertjan meant https://www.ietf.org/rfc/rfc1918.txt RFC 1918 - private IP address space.

                                Oh great.
                                That's what I ment, yes.
                                Not exactly what I wrote ...
                                I'll edit.

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                1 Reply Last reply Reply Quote 0
                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator @manjotsc
                                  last edited by

                                  @manjotsc said in NetData web gui not accessible:

                                  didn't knew it was public ip.

                                  What did you think they were?

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                                  1 Reply Last reply Reply Quote 0
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