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    use of pfSense on non-Netgate/custom hardware

    General pfSense Questions
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    • A
      Art
      last edited by

      Hi All,

      I have pfSense installed on a custom hardware at work. Today I got the below pop-up

      ab9e0051-1533-4037-b3d8-ee64659d8b05-image.png

      It is confusing. I tried FAQs, googling but still not sure. My question is: can I use pfSesne on a non-Netgate hardware for work purposes (e.g. as a firewall at work)? Please, advise.

      Thanks in advance.

      J 1 Reply Last reply Reply Quote 0
      • H
        heper
        last edited by

        yes.
        that message is about the trademark (the name)

        1 Reply Last reply Reply Quote 0
        • J
          jdeloach @Art
          last edited by

          @Art

          This message refers to the Factory software that runs on the Netgate hardware. I see no references in popup that refers to the Community edition of the software that we run on our non Netgate hardware.

          I think this is the confusion that @Art is referring to in his message.

          provelsP 1 Reply Last reply Reply Quote 0
          • B
            bcruze
            last edited by

            oddly enough i just got this on a MBT-4220 THIS morning...

            1 Reply Last reply Reply Quote 0
            • provelsP
              provels @jdeloach
              last edited by

              @jdeloach I saw it on my 2.5 Dev box yesterday, just clicked 'Accept'. No worries.

              Peder

              MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
              BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

              1 Reply Last reply Reply Quote 0
              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                That specific popup is for the pfSense Factory image, which is only available to Netgate customers who have purchased Netgate hardware. That particular version must only be installed on Netgate hardware. For non-Netgate hardware, use the CE installer.

                tl;dr: You are not allowed take a pfSense Factory installer from a Netgate hardware purchase and install it on non-Netgate hardware. Use CE instead.

                Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                Need help fast? Netgate Global Support!

                Do not Chat/PM for help!

                M 1 Reply Last reply Reply Quote 0
                • M
                  MacUsers @jimp
                  last edited by MacUsers

                  @jimp said in use of pfSense on non-Netgate/custom hardware:

                  That specific popup is for the pfSense Factory image, which is only available to Netgate customers who have purchased Netgate hardware. That particular version must only be installed on Netgate hardware. For non-Netgate hardware, use the CE installer.

                  Why is it showing just now? my pfSense was actually downloaded and installed over yr. ago (I think, maybe more) using this:94703e8b-6dd0-42f5-b0cf-dca973f665ce-image.png

                  and I see the same pop-up just today a few mins ago - how it suddenly became a Netgate Factory image? Are you sure it's not a bug, doing something wrong detecting the installed version/image?

                  -S

                  1 Reply Last reply Reply Quote 0
                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    There was a problem with the server-side setup that made it show up for some who shouldn't have seen it. If you're already on CE then there isn't anything to worry about.

                    Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                    Need help fast? Netgate Global Support!

                    Do not Chat/PM for help!

                    1 Reply Last reply Reply Quote 1
                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by johnpoz

                      Yeah I saw this popup the other day as well, on my sg4860.. running factory image.

                      Figured it was glitch/update upstream that triggered it - this has happened before has it not? I recall pretty much this same sort of issue where people where seeing the popup when they logged in, etc.

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                      1 Reply Last reply Reply Quote 0
                      • NollipfSenseN
                        NollipfSense
                        last edited by

                        It's really about the copyright update to include 2020. I did that also for my company website every year by the second day of the year.

                        pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                        pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                        A 1 Reply Last reply Reply Quote 1
                        • A
                          Alex Atkin UK @NollipfSense
                          last edited by

                          Was this triggered as part of the checking for updates? Because this is the only "calling home" I'd expect pfSense to be doing.

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            It pulls the copyright notice text every 24hrs, compares it's hash with the hash of the local data and if it has changed sets the trigger file so the notice is displayed the next time the dashboard is viewed. See:
                            https://github.com/pfsense/pfsense/blob/master/src/etc/inc/copyget.inc

                            Steve

                            A 1 Reply Last reply Reply Quote 0
                            • A
                              Alex Atkin UK @stephenw10
                              last edited by

                              @stephenw10 That seems excessive. Why would you possibly need to do it more than once per installation?

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Because if it changes we want people to know about that change. You can edit the file to change the interval if you want or prevent access to the fqdn so it never sees any changes.

                                Steve

                                1 Reply Last reply Reply Quote 0
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