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use of pfSense on non-Netgate/custom hardware

General pfSense Questions
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  • P
    provels @jdeloach
    last edited by Jan 8, 2020, 11:56 AM

    @jdeloach I saw it on my 2.5 Dev box yesterday, just clicked 'Accept'. No worries.

    Peder

    MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
    BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

    1 Reply Last reply Reply Quote 0
    • J
      jimp Rebel Alliance Developer Netgate
      last edited by Jan 8, 2020, 1:56 PM

      That specific popup is for the pfSense Factory image, which is only available to Netgate customers who have purchased Netgate hardware. That particular version must only be installed on Netgate hardware. For non-Netgate hardware, use the CE installer.

      tl;dr: You are not allowed take a pfSense Factory installer from a Netgate hardware purchase and install it on non-Netgate hardware. Use CE instead.

      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

      Need help fast? Netgate Global Support!

      Do not Chat/PM for help!

      M 1 Reply Last reply Jan 8, 2020, 2:11 PM Reply Quote 0
      • M
        MacUsers @jimp
        last edited by MacUsers Jan 8, 2020, 2:12 PM Jan 8, 2020, 2:11 PM

        @jimp said in use of pfSense on non-Netgate/custom hardware:

        That specific popup is for the pfSense Factory image, which is only available to Netgate customers who have purchased Netgate hardware. That particular version must only be installed on Netgate hardware. For non-Netgate hardware, use the CE installer.

        Why is it showing just now? my pfSense was actually downloaded and installed over yr. ago (I think, maybe more) using this:login-to-view

        and I see the same pop-up just today a few mins ago - how it suddenly became a Netgate Factory image? Are you sure it's not a bug, doing something wrong detecting the installed version/image?

        -S

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        • J
          jimp Rebel Alliance Developer Netgate
          last edited by Jan 8, 2020, 2:12 PM

          There was a problem with the server-side setup that made it show up for some who shouldn't have seen it. If you're already on CE then there isn't anything to worry about.

          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

          Need help fast? Netgate Global Support!

          Do not Chat/PM for help!

          1 Reply Last reply Reply Quote 1
          • J
            johnpoz LAYER 8 Global Moderator
            last edited by johnpoz Jan 8, 2020, 2:24 PM Jan 8, 2020, 2:22 PM

            Yeah I saw this popup the other day as well, on my sg4860.. running factory image.

            Figured it was glitch/update upstream that triggered it - this has happened before has it not? I recall pretty much this same sort of issue where people where seeing the popup when they logged in, etc.

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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            • N
              NollipfSense
              last edited by Jan 8, 2020, 6:25 PM

              It's really about the copyright update to include 2020. I did that also for my company website every year by the second day of the year.

              pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
              pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

              A 1 Reply Last reply Jan 12, 2020, 5:47 AM Reply Quote 1
              • A
                Alex Atkin UK @NollipfSense
                last edited by Jan 12, 2020, 5:47 AM

                Was this triggered as part of the checking for updates? Because this is the only "calling home" I'd expect pfSense to be doing.

                1 Reply Last reply Reply Quote 0
                • S
                  stephenw10 Netgate Administrator
                  last edited by Jan 12, 2020, 12:19 PM

                  It pulls the copyright notice text every 24hrs, compares it's hash with the hash of the local data and if it has changed sets the trigger file so the notice is displayed the next time the dashboard is viewed. See:
                  https://github.com/pfsense/pfsense/blob/master/src/etc/inc/copyget.inc

                  Steve

                  A 1 Reply Last reply Jan 12, 2020, 1:38 PM Reply Quote 0
                  • A
                    Alex Atkin UK @stephenw10
                    last edited by Jan 12, 2020, 1:38 PM

                    @stephenw10 That seems excessive. Why would you possibly need to do it more than once per installation?

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                    • S
                      stephenw10 Netgate Administrator
                      last edited by Jan 12, 2020, 2:24 PM

                      Because if it changes we want people to know about that change. You can edit the file to change the interval if you want or prevent access to the fqdn so it never sees any changes.

                      Steve

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