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    use of pfSense on non-Netgate/custom hardware

    Scheduled Pinned Locked Moved General pfSense Questions
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    • provelsP
      provels @jdeloach
      last edited by

      @jdeloach I saw it on my 2.5 Dev box yesterday, just clicked 'Accept'. No worries.

      Peder

      MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
      BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        That specific popup is for the pfSense Factory image, which is only available to Netgate customers who have purchased Netgate hardware. That particular version must only be installed on Netgate hardware. For non-Netgate hardware, use the CE installer.

        tl;dr: You are not allowed take a pfSense Factory installer from a Netgate hardware purchase and install it on non-Netgate hardware. Use CE instead.

        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

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        • M
          MacUsers @jimp
          last edited by MacUsers

          @jimp said in use of pfSense on non-Netgate/custom hardware:

          That specific popup is for the pfSense Factory image, which is only available to Netgate customers who have purchased Netgate hardware. That particular version must only be installed on Netgate hardware. For non-Netgate hardware, use the CE installer.

          Why is it showing just now? my pfSense was actually downloaded and installed over yr. ago (I think, maybe more) using this:94703e8b-6dd0-42f5-b0cf-dca973f665ce-image.png

          and I see the same pop-up just today a few mins ago - how it suddenly became a Netgate Factory image? Are you sure it's not a bug, doing something wrong detecting the installed version/image?

          -S

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          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            There was a problem with the server-side setup that made it show up for some who shouldn't have seen it. If you're already on CE then there isn't anything to worry about.

            Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

            Need help fast? Netgate Global Support!

            Do not Chat/PM for help!

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator
              last edited by johnpoz

              Yeah I saw this popup the other day as well, on my sg4860.. running factory image.

              Figured it was glitch/update upstream that triggered it - this has happened before has it not? I recall pretty much this same sort of issue where people where seeing the popup when they logged in, etc.

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

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              • NollipfSenseN
                NollipfSense
                last edited by

                It's really about the copyright update to include 2020. I did that also for my company website every year by the second day of the year.

                pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                • A
                  Alex Atkin UK @NollipfSense
                  last edited by

                  Was this triggered as part of the checking for updates? Because this is the only "calling home" I'd expect pfSense to be doing.

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    It pulls the copyright notice text every 24hrs, compares it's hash with the hash of the local data and if it has changed sets the trigger file so the notice is displayed the next time the dashboard is viewed. See:
                    https://github.com/pfsense/pfsense/blob/master/src/etc/inc/copyget.inc

                    Steve

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                    • A
                      Alex Atkin UK @stephenw10
                      last edited by

                      @stephenw10 That seems excessive. Why would you possibly need to do it more than once per installation?

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Because if it changes we want people to know about that change. You can edit the file to change the interval if you want or prevent access to the fqdn so it never sees any changes.

                        Steve

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