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    ClamAV Service Not Starting -v2.5-dev (solved)

    2.5 Development Snapshots (Retired)
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    • NollipfSenseN
      NollipfSense
      last edited by NollipfSense

      I have uninstalled with retain setting removed and reinstall Squid to get ClamAV working with no luck. System log says: /pkg_edit.php: [squid] Missing /var/db/clamav/*.cvd or *.cld files. Running freshclam in background.
      I checked the folder and there is a daily.cvd file...so, I am not understanding!

      Screen Shot 2020-02-04 at 8.51.48 PM.png

      Screen Shot 2020-02-04 at 9.52.06 AM.png

      pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
      pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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      • NollipfSenseN
        NollipfSense
        last edited by

        Tried the touch command...still didn't resolve the issue.

        Screen Shot 2020-02-05 at 11.19.08 AM.png

        pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
        pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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        • I
          Impatient
          last edited by

          Should their not be a cld and a cvd file?

          It has been quite some time since I used clamav or squid for that matter
          that everything is a little foggy.

          NollipfSenseN 1 Reply Last reply Reply Quote 0
          • NollipfSenseN
            NollipfSense @Impatient
            last edited by

            @Impatient Yes, daily.cvd file is there!

            pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
            pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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            • kiokomanK
              kiokoman LAYER 8
              last edited by

              it work for me.

              Immagine1.jpg

              try to change regional clamav database update mirror

              Immagine2.jpg

              press update av button and go chech the realtime log for the antivirus

              Immagine3.jpg

              if everything is ok go to status / services and press the start button

              Immagine4.jpg

              Immagine5.jpg

              ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
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              we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
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              • NollipfSenseN
                NollipfSense @kiokoman
                last edited by

                @kiokoman Thank you for responding...I did changed to Canada, got the temporary file with what appears have data based on size...see image; yet, Squid's logs show connection failed!

                Screen Shot 2020-02-05 at 3.09.22 PM.png

                Screen Shot 2020-02-05 at 3.14.03 PM.png

                pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                • kiokomanK
                  kiokoman LAYER 8
                  last edited by kiokoman

                  change to another country
                  also check if pfblockerng is blocking it
                  go with a browser and see if youcan download https://database.clamav.net/main.cvd
                  i have no problem from here to reach that file so it is there but something is blocking you

                  ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                  Please do not use chat/PM to ask for help
                  we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                  Don't forget to Upvote with the 👍 button for any post you find to be helpful.

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                  • NollipfSenseN
                    NollipfSense @kiokoman
                    last edited by NollipfSense

                    @kiokoman I was just able to download the file via the browser as well as had checked DNSbl logs, and no block reported. So, it's some process that is the cause...will try download from command line. Wondered what's the command...getcvd https://database.clamav.net/main.cvd ?

                    pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                    pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                    • kiokomanK
                      kiokoman LAYER 8
                      last edited by

                      the command line to manually update is

                      freshclam --verbose --show-progress
                      

                      ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                      Please do not use chat/PM to ask for help
                      we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                      Don't forget to Upvote with the 👍 button for any post you find to be helpful.

                      NollipfSenseN 1 Reply Last reply Reply Quote 0
                      • NollipfSenseN
                        NollipfSense @kiokoman
                        last edited by

                        @kiokoman said in ClamAV Service Not Starting -v2.5-dev:

                        the command line to manually update is

                        freshclam --verbose --show-progress
                        

                        Tried that and got this...see below!
                        Screen Shot 2020-02-06 at 11.05.22 AM.png

                        pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                        pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                        • kiokomanK
                          kiokoman LAYER 8
                          last edited by

                          you probably have a running process of clamav somehow

                          try with

                          killall clamd
                          rm /var/run/clamav/clamd.pid
                          freshclam --verbose --show-progress
                          

                          ignore the error for the second command if the clamd.pid is not present

                          ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                          Please do not use chat/PM to ask for help
                          we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                          Don't forget to Upvote with the 👍 button for any post you find to be helpful.

                          NollipfSenseN 1 Reply Last reply Reply Quote 0
                          • NollipfSenseN
                            NollipfSense @kiokoman
                            last edited by NollipfSense

                            @kiokoman said in ClamAV Service Not Starting -v2.5-dev:

                            freshclam --verbose --show-progress

                            Did as you directed and got the same result...see below! Would coping the file that I downloaded via the browser to both /usr/local/share/clamav-db and /var/db/clamav work! Also, I am running /Var and /Tmp in RAM.

                            Screen Shot 2020-02-06 at 11.51.07 AM.png
                            Screen Shot 2020-02-06 at 11.56.57 AM.png
                            Screen Shot 2020-02-06 at 11.58.27 AM.png

                            pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                            pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                            J 1 Reply Last reply Reply Quote 0
                            • J
                              jdeloach @NollipfSense
                              last edited by jdeloach

                              @NollipfSense

                              Could the problem be due to the changes in the logging system that @jimp posted about in this post: https://forum.netgate.com/post/862873, since you show some issues with file logs being locked by another process.

                              Maybe ClamAV needs some updates since you are using -v2.5-dev?

                              NollipfSenseN 1 Reply Last reply Reply Quote 0
                              • kiokomanK
                                kiokoman LAYER 8
                                last edited by kiokoman

                                but i'm using 2.5 too without problem
                                the problem could be -> I am running /Var and /Tmp in RAM.
                                i can't test this

                                ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                                Please do not use chat/PM to ask for help
                                we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                                Don't forget to Upvote with the 👍 button for any post you find to be helpful.

                                NollipfSenseN 1 Reply Last reply Reply Quote 0
                                • NollipfSenseN
                                  NollipfSense @jdeloach
                                  last edited by

                                  @jdeloach I had the ClamAV service running before in pfSense v2.5-del without issues until update 2.5-02/03/2020...so, the file system had already incorporated it.

                                  pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                                  pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                                  • NollipfSenseN
                                    NollipfSense @kiokoman
                                    last edited by NollipfSense

                                    @kiokoman said in ClamAV Service Not Starting -v2.5-dev:

                                    but i'm using 2.5 too without problem
                                    the problem could be -> I am running /Var and /Tmp in RAM.
                                    i can't test this

                                    I saw this from the Squid: https://github.com/pfsense/FreeBSD-ports/commit/38872566f0001d804f33c3985ca28b199c49049c
                                    /* If /var is in RAM, the AV database will not be persistent there and space is
                                    limited, so relocate it. */
                                    if (isset($config['system']['use_mfs_tmpvar'])) {
                                    define('CLAMAV_DBDIR', '/usr/local/share/clamav-db/');
                                    } else {
                                    define('CLAMAV_DBDIR', '/var/db/clamav/');
                                    }

                                    However, those two places are where the file is supposed downloaded to... In my case, both /var and /tmp are in UFS in RAM.

                                    pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                                    pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                                    • NollipfSenseN
                                      NollipfSense
                                      last edited by

                                      I ended up removing Squid and will give a week or so to reinstall the package...it seems that the database was downloaded but is not written to /var/db/clamav or to /usr/local/share/clamav-db/...so I'll wait.

                                      pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                                      pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                                      • NollipfSenseN
                                        NollipfSense
                                        last edited by

                                        This was the fix...
                                        Screen Shot 2020-02-07 at 11.43.33 AM.png

                                        pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                                        pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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