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    dpinger broken or Dashboard broken or my brain is broken....

    Scheduled Pinned Locked Moved Routing and Multi WAN
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    • PfostenP
      Pfosten
      last edited by

      I tried 0, 1, 56, noch difference.
      Since the day I made the screenshot, the WAN interface is carrying traffic without any problem while the dashboard status showing offline.

      69920bc0-fe30-406d-8f40-6efd9460d08b-grafik.png

      I selected the faulty marked WAN interface/gateway as the default gateway to make sure traffic is routed there.

      d6f71429-012c-442b-86ed-dd3f2d40a937-grafik.png

      PfostenP 1 Reply Last reply Reply Quote 0
      • PfostenP
        Pfosten @Pfosten
        last edited by

        @Pfosten

        543f22c1-ec9c-49b2-82e0-edb2f9cb1fdd-grafik.png

        This is the Gateway-related log.
        As you can see, there is not a single new entry by dpinger, the interface nevertheless is carrying traffic like a charm all the time. The widget in dashboard is still showing the gateway as offline.

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        • kiokomanK
          kiokoman LAYER 8
          last edited by kiokoman

          I'm following you but I have no idea, maybe try to ping a different IP instead of 8.8.4.4
          maybe the wan1 isp is limiting the pings

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          • PfostenP
            Pfosten @kiokoman
            last edited by Pfosten

            @kiokoman :

            I used several IPs which are working fine for the other WAN interface.
            I consider dpinger or the widget itself as broken.
            The "problematic" WAN interface is carrying traffic without problems, hence dpinger cannot show 100% paket loss except my modem or anything else in between is filtering out my ping pakets.
            And then it would be a permanent error, but each time I change the gateway settings, it resets and works for a while.

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            • kiokomanK
              kiokoman LAYER 8
              last edited by

              try to ping the modem or the next hop to see where it stop working

              ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
              Please do not use chat/PM to ask for help
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              PfostenP 1 Reply Last reply Reply Quote 0
              • PfostenP
                Pfosten @kiokoman
                last edited by

                @kiokoman
                This is not the point, whatever causes the packet loss, it is not permanent, but dpinger never recovers

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                • kiokomanK
                  kiokoman LAYER 8
                  last edited by

                  if you restart the service does it start to work again?
                  is wan1 dhcp or static ?

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                  • PfostenP
                    Pfosten
                    last edited by

                    2ca08988-c170-4493-89cf-4550db083c55-grafik.png

                    15512051-7bc7-4e62-8f10-71452c53872e-grafik.png

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                    • PfostenP
                      Pfosten
                      last edited by

                      251cffa7-3528-43ee-89f4-88045232817c-grafik.png

                      PfostenP 1 Reply Last reply Reply Quote 0
                      • PfostenP
                        Pfosten @Pfosten
                        last edited by Pfosten

                        The Ranges of the "FritzBox" Modems are split so that 100-200 are in DHCP Pool, rest is static. So "DHCP=ON" is a bit misleading. Adresses 1-99 are in fact static.

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                        • kiokomanK
                          kiokoman LAYER 8
                          last edited by

                          yeah I see, anyway on pfsense it's set as static IP, I don't understand why dpinger does not recover in your case

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                          PfostenP 1 Reply Last reply Reply Quote 0
                          • PfostenP
                            Pfosten @kiokoman
                            last edited by

                            @kiokoman : good to review, found a copy&paste mistake in the drawing, config is ok.

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                            • PfostenP
                              Pfosten
                              last edited by

                              Ok, I guess it is a bug, not a misconfiguration, how to submit a bug?

                              1 Reply Last reply Reply Quote 0
                              • kiokomanK
                                kiokoman LAYER 8
                                last edited by kiokoman

                                you can do it here https://redmine.pfsense.org/
                                but maybe there is already a ticket for that, take a look at the list of open bugs before opening a new one

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                                • DerelictD
                                  Derelict LAYER 8 Netgate
                                  last edited by

                                  Have you packet captured the ICMP pings on the WAN you think should be up when it is showing as down to see what is really going on?

                                  If pfSense is sending the echo requests and there is no response, dpinger is doing everything it is supposed to be doing.

                                  Chattanooga, Tennessee, USA
                                  A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                  DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                  Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                                  • PfostenP
                                    Pfosten @Derelict
                                    last edited by

                                    @Derelict

                                    Like I wrote above:

                                    The destination address is always responding, the interface is up and carrying massive traffic.

                                    I was testing today again, during massive speedtest of my interface, the ping was delayed and for 1-2 seconds the dashboard widget was showing "offline", but recovered soon after.
                                    My problem here seems to be that the status is getting unpredictable "stuck" showing 100% packet loss forever UNTIL I do any change to any gateway or the gatewaygroup.
                                    So I have doubts that not sent or filtered ICMP responses are the real cause of this issue.

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                                    • PfostenP
                                      Pfosten
                                      last edited by

                                      bf7a5059-9808-4991-8198-f6ff4307f9cd-grafik.png

                                      Here another log example:

                                      2020/09/25 09:38:37 I fiddled around with gateway settings to trigger the problematic gateway group to recover from OFFLINE that was set 2020/09/25 05:53:50

                                      2020/09/26 13:46:28 gateway group OFFLINE again

                                      2020/09/26 15:38:53 manual changing of gateway settings (usually setting default IPv4 gateway from automatic to the problematic gateway and back)

                                      2020/09/26 20:37:51 gateway group OFFLINE again

                                      2020/09/27 10:44:08 manual changing of gateway settings

                                      2020/09/27 13:13:30 gateway group permanently OFFLINE again

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                                      • PfostenP
                                        Pfosten
                                        last edited by Pfosten

                                        A question:

                                        netgate is utilizing the same core code for professional use, right?
                                        They must experience the same issues, how can it come that related bug descriptions are not fixed for 1 year and longer?

                                        https://redmine.pfsense.org/issues/9450

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                                        • B
                                          bobbenheim @Pfosten
                                          last edited by

                                          @Pfosten said in dpinger broken or Dashboard broken or my brain is broken....:

                                          @Derelict

                                          Like I wrote above:

                                          The destination address is always responding, the interface is up and carrying massive traffic.

                                          I was testing today again, during massive speedtest of my interface, the ping was delayed and for 1-2 seconds the dashboard widget was showing "offline", but recovered soon after.
                                          My problem here seems to be that the status is getting unpredictable "stuck" showing 100% packet loss forever UNTIL I do any change to any gateway or the gatewaygroup.
                                          So I have doubts that not sent or filtered ICMP responses are the real cause of this issue.

                                          That is exactly why he asks you to do a packet capture, so the problem can be narrowed in to either something within pfsense or something external blocking your ICMP traffic.

                                          PfostenP 1 Reply Last reply Reply Quote 0
                                          • PfostenP
                                            Pfosten @bobbenheim
                                            last edited by Pfosten

                                            @bobbenheim

                                            07648a99-1d4a-4ce0-9c67-f89cbdba4d80-grafik.png

                                            e9ffd22b-274f-4a65-a5fe-51cc20194178-grafik.png

                                            a5614426-6646-4813-855b-3a246c3efd87-grafik.png

                                            2fab0c21-e17e-4627-a8dc-ad2a235fb6d0-grafik.png

                                            On 2020/09/28 09:19:52 I was setting the default IPv4 gateway to WAN_PHY1_IGB0 which is resetting the status shown in the dashboard widget

                                            Interface was able to carry traffic all the time!

                                            Several times I pinged 8.8.4.4 as defined for gateway monitoring - always fine.

                                            2020/09/28 21:59:22 the status shown in the dashboard widget changed to OFFLINE, even after that, interfaces is able to carry traffic by speedtest up to subscribed max + pingtest is fine.

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