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    dpinger broken or Dashboard broken or my brain is broken....

    Scheduled Pinned Locked Moved Routing and Multi WAN
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    • PfostenP
      Pfosten @kiokoman
      last edited by

      @kiokoman
      This is not the point, whatever causes the packet loss, it is not permanent, but dpinger never recovers

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      • kiokomanK
        kiokoman LAYER 8
        last edited by

        if you restart the service does it start to work again?
        is wan1 dhcp or static ?

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        we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
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        • PfostenP
          Pfosten
          last edited by

          2ca08988-c170-4493-89cf-4550db083c55-grafik.png

          15512051-7bc7-4e62-8f10-71452c53872e-grafik.png

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          • PfostenP
            Pfosten
            last edited by

            251cffa7-3528-43ee-89f4-88045232817c-grafik.png

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            • PfostenP
              Pfosten @Pfosten
              last edited by Pfosten

              The Ranges of the "FritzBox" Modems are split so that 100-200 are in DHCP Pool, rest is static. So "DHCP=ON" is a bit misleading. Adresses 1-99 are in fact static.

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              • kiokomanK
                kiokoman LAYER 8
                last edited by

                yeah I see, anyway on pfsense it's set as static IP, I don't understand why dpinger does not recover in your case

                ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                Please do not use chat/PM to ask for help
                we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
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                PfostenP 1 Reply Last reply Reply Quote 0
                • PfostenP
                  Pfosten @kiokoman
                  last edited by

                  @kiokoman : good to review, found a copy&paste mistake in the drawing, config is ok.

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                  • PfostenP
                    Pfosten
                    last edited by

                    Ok, I guess it is a bug, not a misconfiguration, how to submit a bug?

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                    • kiokomanK
                      kiokoman LAYER 8
                      last edited by kiokoman

                      you can do it here https://redmine.pfsense.org/
                      but maybe there is already a ticket for that, take a look at the list of open bugs before opening a new one

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                      we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
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                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        Have you packet captured the ICMP pings on the WAN you think should be up when it is showing as down to see what is really going on?

                        If pfSense is sending the echo requests and there is no response, dpinger is doing everything it is supposed to be doing.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
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                        • PfostenP
                          Pfosten @Derelict
                          last edited by

                          @Derelict

                          Like I wrote above:

                          The destination address is always responding, the interface is up and carrying massive traffic.

                          I was testing today again, during massive speedtest of my interface, the ping was delayed and for 1-2 seconds the dashboard widget was showing "offline", but recovered soon after.
                          My problem here seems to be that the status is getting unpredictable "stuck" showing 100% packet loss forever UNTIL I do any change to any gateway or the gatewaygroup.
                          So I have doubts that not sent or filtered ICMP responses are the real cause of this issue.

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                          • PfostenP
                            Pfosten
                            last edited by

                            bf7a5059-9808-4991-8198-f6ff4307f9cd-grafik.png

                            Here another log example:

                            2020/09/25 09:38:37 I fiddled around with gateway settings to trigger the problematic gateway group to recover from OFFLINE that was set 2020/09/25 05:53:50

                            2020/09/26 13:46:28 gateway group OFFLINE again

                            2020/09/26 15:38:53 manual changing of gateway settings (usually setting default IPv4 gateway from automatic to the problematic gateway and back)

                            2020/09/26 20:37:51 gateway group OFFLINE again

                            2020/09/27 10:44:08 manual changing of gateway settings

                            2020/09/27 13:13:30 gateway group permanently OFFLINE again

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                            • PfostenP
                              Pfosten
                              last edited by Pfosten

                              A question:

                              netgate is utilizing the same core code for professional use, right?
                              They must experience the same issues, how can it come that related bug descriptions are not fixed for 1 year and longer?

                              https://redmine.pfsense.org/issues/9450

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                              • B
                                bobbenheim @Pfosten
                                last edited by

                                @Pfosten said in dpinger broken or Dashboard broken or my brain is broken....:

                                @Derelict

                                Like I wrote above:

                                The destination address is always responding, the interface is up and carrying massive traffic.

                                I was testing today again, during massive speedtest of my interface, the ping was delayed and for 1-2 seconds the dashboard widget was showing "offline", but recovered soon after.
                                My problem here seems to be that the status is getting unpredictable "stuck" showing 100% packet loss forever UNTIL I do any change to any gateway or the gatewaygroup.
                                So I have doubts that not sent or filtered ICMP responses are the real cause of this issue.

                                That is exactly why he asks you to do a packet capture, so the problem can be narrowed in to either something within pfsense or something external blocking your ICMP traffic.

                                PfostenP 1 Reply Last reply Reply Quote 0
                                • PfostenP
                                  Pfosten @bobbenheim
                                  last edited by Pfosten

                                  @bobbenheim

                                  07648a99-1d4a-4ce0-9c67-f89cbdba4d80-grafik.png

                                  e9ffd22b-274f-4a65-a5fe-51cc20194178-grafik.png

                                  a5614426-6646-4813-855b-3a246c3efd87-grafik.png

                                  2fab0c21-e17e-4627-a8dc-ad2a235fb6d0-grafik.png

                                  On 2020/09/28 09:19:52 I was setting the default IPv4 gateway to WAN_PHY1_IGB0 which is resetting the status shown in the dashboard widget

                                  Interface was able to carry traffic all the time!

                                  Several times I pinged 8.8.4.4 as defined for gateway monitoring - always fine.

                                  2020/09/28 21:59:22 the status shown in the dashboard widget changed to OFFLINE, even after that, interfaces is able to carry traffic by speedtest up to subscribed max + pingtest is fine.

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                                  • PfostenP
                                    Pfosten
                                    last edited by Pfosten

                                    Now tested with 2.5.0.a.20201101.1850

                                    I still get for unknown reasons sometimes partial or full loss for alive-ping at one of the 2 WAN interfaces, but this is not the issue.

                                    Nov 2 10:37:56 dpinger 16236 WAN_PHY1_IGB0GW 8.8.4.4: Alarm latency 0us stddev 0us loss 100%

                                    Problem is that this status remains until any change to the gateway group is made - then it works immediately.

                                    0ac53cc5-6643-4f88-aaaa-2fb01f628c15-grafik.png

                                    dpinger is not reattempting to reach the defined IP or the process maintaining the operational status is not taking over the changes.

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                                    • B
                                      bobbenheim
                                      last edited by

                                      Repeating the symptoms and posting screenshots still doesn't get anyone closer an explanation for what is going on in your setup. Make a packet capture on the WAN_PHY1_IGB0GW interface so you can actually determine if the problem is internal or external of pfsense to start with.

                                      PfostenP 1 Reply Last reply Reply Quote 0
                                      • PfostenP
                                        Pfosten @bobbenheim
                                        last edited by

                                        @bobbenheim

                                        1st: I just wanted to state that with 2.5.0 I have the same issues
                                        2nd: If the system is considering the IBG0 OFFLINE while I can ping successfully at the same time the configured 8.8.4.4 (and any other I treid before) by the help of the pfsense ping tool - I am pretty sure that the issue is inside the pfsense.
                                        3rd: I will setup a external capturing if this helps

                                        B 1 Reply Last reply Reply Quote 0
                                        • B
                                          bobbenheim @Pfosten
                                          last edited by

                                          @Pfosten

                                          You can make the capture within pfsense:
                                          Diagnostics > Packet Capture
                                          You can also limit it to capture icmp traffic to and from 8.8.4.4 so you don't get an unnecessarily large packet capture.

                                          PfostenP 1 Reply Last reply Reply Quote 0
                                          • JeGrJ
                                            JeGr LAYER 8 Moderator
                                            last edited by JeGr

                                            @Pfosten said in dpinger broken or Dashboard broken or my brain is broken....:

                                            2nd: If the system is considering the IBG0 OFFLINE while I can ping successfully at the same time the configured 8.8.4.4 (and any other I treid before) by the help of the pfsense ping tool - I am pretty sure that the issue is inside the pfsense.

                                            The system or interface is not offline, it is just reported offline as dpinger sees no responses to its ping. Simple as that. Ping tool does that - ping. Dpinger perhaps uses different settings like a different source IP etc. Also I don't see your routing table as if you have added 8.8.4.4 as a host route for another interface, that gets in the way of dpinger functioning properly.

                                            E.g. "System / General" -> adding 8.8.4.4 as system DNS on WAN_PHY2 (accidentally) instead of PHY1 would host-route that IP to PHY2 so dpinger trying to check the IP via PHY1 will fail. So a config-mistake is still possible. That's why a packet capture on the physical interface was required to see if dpinger actually sends out pings on THAT interface or if something goes amiss before that.

                                            Also to mention: we had a few (very few) select cases of this "IP/Gateway not pingable with a FritzBox / AVM Box in front" in the german subsection. Funny story: when removing the FritzBox most users had NO problem anymore - at all. Others (like me) had problems with FritzBox in front and could change to "bridged" mode on LAN2 -> also no problems anymore. Newer AVM boxes/firmwares aren't that bulletproof anymore.

                                            PS:

                                            netgate is utilizing the same core code for professional use, right?

                                            There is NO other version of pfsense or "core code" for different versions etc etc.
                                            pfSense is the same software on any platform. The version on Netgates own devices is only tweaked/build for those platforms if they aren't x64 (like SG1100/2100/3100 as they are ARM) and otherwise add HW dependent things (like VLAN/Switch configuration if device includes a switching chipset). Otherwise they just add 1-2 small wizards on top but 98-99% are just the same for everyone. No "enterprise", "core" or anything version. Just wanting to clarify for those wondering after that comment.

                                            Cheers
                                            \jens

                                            Don't forget to upvote 👍 those who kindly offered their time and brainpower to help you!

                                            If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                                            PfostenP 1 Reply Last reply Reply Quote 0
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