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    dpinger broken or Dashboard broken or my brain is broken....

    Scheduled Pinned Locked Moved Routing and Multi WAN
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    • kiokomanK
      kiokoman LAYER 8
      last edited by

      try to ping the modem or the next hop to see where it stop working

      ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
      Please do not use chat/PM to ask for help
      we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
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      PfostenP 1 Reply Last reply Reply Quote 0
      • PfostenP
        Pfosten @kiokoman
        last edited by

        @kiokoman
        This is not the point, whatever causes the packet loss, it is not permanent, but dpinger never recovers

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        • kiokomanK
          kiokoman LAYER 8
          last edited by

          if you restart the service does it start to work again?
          is wan1 dhcp or static ?

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          Please do not use chat/PM to ask for help
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          • PfostenP
            Pfosten
            last edited by

            2ca08988-c170-4493-89cf-4550db083c55-grafik.png

            15512051-7bc7-4e62-8f10-71452c53872e-grafik.png

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            • PfostenP
              Pfosten
              last edited by

              251cffa7-3528-43ee-89f4-88045232817c-grafik.png

              PfostenP 1 Reply Last reply Reply Quote 0
              • PfostenP
                Pfosten @Pfosten
                last edited by Pfosten

                The Ranges of the "FritzBox" Modems are split so that 100-200 are in DHCP Pool, rest is static. So "DHCP=ON" is a bit misleading. Adresses 1-99 are in fact static.

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                • kiokomanK
                  kiokoman LAYER 8
                  last edited by

                  yeah I see, anyway on pfsense it's set as static IP, I don't understand why dpinger does not recover in your case

                  ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                  Please do not use chat/PM to ask for help
                  we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
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                  PfostenP 1 Reply Last reply Reply Quote 0
                  • PfostenP
                    Pfosten @kiokoman
                    last edited by

                    @kiokoman : good to review, found a copy&paste mistake in the drawing, config is ok.

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                    • PfostenP
                      Pfosten
                      last edited by

                      Ok, I guess it is a bug, not a misconfiguration, how to submit a bug?

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                      • kiokomanK
                        kiokoman LAYER 8
                        last edited by kiokoman

                        you can do it here https://redmine.pfsense.org/
                        but maybe there is already a ticket for that, take a look at the list of open bugs before opening a new one

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                        • DerelictD
                          Derelict LAYER 8 Netgate
                          last edited by

                          Have you packet captured the ICMP pings on the WAN you think should be up when it is showing as down to see what is really going on?

                          If pfSense is sending the echo requests and there is no response, dpinger is doing everything it is supposed to be doing.

                          Chattanooga, Tennessee, USA
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                          • PfostenP
                            Pfosten @Derelict
                            last edited by

                            @Derelict

                            Like I wrote above:

                            The destination address is always responding, the interface is up and carrying massive traffic.

                            I was testing today again, during massive speedtest of my interface, the ping was delayed and for 1-2 seconds the dashboard widget was showing "offline", but recovered soon after.
                            My problem here seems to be that the status is getting unpredictable "stuck" showing 100% packet loss forever UNTIL I do any change to any gateway or the gatewaygroup.
                            So I have doubts that not sent or filtered ICMP responses are the real cause of this issue.

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                            • PfostenP
                              Pfosten
                              last edited by

                              bf7a5059-9808-4991-8198-f6ff4307f9cd-grafik.png

                              Here another log example:

                              2020/09/25 09:38:37 I fiddled around with gateway settings to trigger the problematic gateway group to recover from OFFLINE that was set 2020/09/25 05:53:50

                              2020/09/26 13:46:28 gateway group OFFLINE again

                              2020/09/26 15:38:53 manual changing of gateway settings (usually setting default IPv4 gateway from automatic to the problematic gateway and back)

                              2020/09/26 20:37:51 gateway group OFFLINE again

                              2020/09/27 10:44:08 manual changing of gateway settings

                              2020/09/27 13:13:30 gateway group permanently OFFLINE again

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                              • PfostenP
                                Pfosten
                                last edited by Pfosten

                                A question:

                                netgate is utilizing the same core code for professional use, right?
                                They must experience the same issues, how can it come that related bug descriptions are not fixed for 1 year and longer?

                                https://redmine.pfsense.org/issues/9450

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                                • B
                                  bobbenheim @Pfosten
                                  last edited by

                                  @Pfosten said in dpinger broken or Dashboard broken or my brain is broken....:

                                  @Derelict

                                  Like I wrote above:

                                  The destination address is always responding, the interface is up and carrying massive traffic.

                                  I was testing today again, during massive speedtest of my interface, the ping was delayed and for 1-2 seconds the dashboard widget was showing "offline", but recovered soon after.
                                  My problem here seems to be that the status is getting unpredictable "stuck" showing 100% packet loss forever UNTIL I do any change to any gateway or the gatewaygroup.
                                  So I have doubts that not sent or filtered ICMP responses are the real cause of this issue.

                                  That is exactly why he asks you to do a packet capture, so the problem can be narrowed in to either something within pfsense or something external blocking your ICMP traffic.

                                  PfostenP 1 Reply Last reply Reply Quote 0
                                  • PfostenP
                                    Pfosten @bobbenheim
                                    last edited by Pfosten

                                    @bobbenheim

                                    07648a99-1d4a-4ce0-9c67-f89cbdba4d80-grafik.png

                                    e9ffd22b-274f-4a65-a5fe-51cc20194178-grafik.png

                                    a5614426-6646-4813-855b-3a246c3efd87-grafik.png

                                    2fab0c21-e17e-4627-a8dc-ad2a235fb6d0-grafik.png

                                    On 2020/09/28 09:19:52 I was setting the default IPv4 gateway to WAN_PHY1_IGB0 which is resetting the status shown in the dashboard widget

                                    Interface was able to carry traffic all the time!

                                    Several times I pinged 8.8.4.4 as defined for gateway monitoring - always fine.

                                    2020/09/28 21:59:22 the status shown in the dashboard widget changed to OFFLINE, even after that, interfaces is able to carry traffic by speedtest up to subscribed max + pingtest is fine.

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                                    • PfostenP
                                      Pfosten
                                      last edited by Pfosten

                                      Now tested with 2.5.0.a.20201101.1850

                                      I still get for unknown reasons sometimes partial or full loss for alive-ping at one of the 2 WAN interfaces, but this is not the issue.

                                      Nov 2 10:37:56 dpinger 16236 WAN_PHY1_IGB0GW 8.8.4.4: Alarm latency 0us stddev 0us loss 100%

                                      Problem is that this status remains until any change to the gateway group is made - then it works immediately.

                                      0ac53cc5-6643-4f88-aaaa-2fb01f628c15-grafik.png

                                      dpinger is not reattempting to reach the defined IP or the process maintaining the operational status is not taking over the changes.

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                                      • B
                                        bobbenheim
                                        last edited by

                                        Repeating the symptoms and posting screenshots still doesn't get anyone closer an explanation for what is going on in your setup. Make a packet capture on the WAN_PHY1_IGB0GW interface so you can actually determine if the problem is internal or external of pfsense to start with.

                                        PfostenP 1 Reply Last reply Reply Quote 0
                                        • PfostenP
                                          Pfosten @bobbenheim
                                          last edited by

                                          @bobbenheim

                                          1st: I just wanted to state that with 2.5.0 I have the same issues
                                          2nd: If the system is considering the IBG0 OFFLINE while I can ping successfully at the same time the configured 8.8.4.4 (and any other I treid before) by the help of the pfsense ping tool - I am pretty sure that the issue is inside the pfsense.
                                          3rd: I will setup a external capturing if this helps

                                          B 1 Reply Last reply Reply Quote 0
                                          • B
                                            bobbenheim @Pfosten
                                            last edited by

                                            @Pfosten

                                            You can make the capture within pfsense:
                                            Diagnostics > Packet Capture
                                            You can also limit it to capture icmp traffic to and from 8.8.4.4 so you don't get an unnecessarily large packet capture.

                                            PfostenP 1 Reply Last reply Reply Quote 0
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