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    replace home phone with VOIP phone

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B
      BBCModelB
      last edited by

      thank you all so much for the great info - will check out all options mentioned

      šŸ‘

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      • B
        BBCModelB
        last edited by

        @bingo600 said in replace home phone with VOIP phone:

        Gigaset-C430A

        How is Skype doing these days? Does it have a poor reputation? The phone I found in the attic is designed for it. Its a Polycom CX600.

        bingo600B 1 Reply Last reply Reply Quote 0
        • bingo600B
          bingo600 @BBCModelB
          last edited by

          @bbcmodelb
          Skype Cloud is "dead/dying" - Replaced by Teams

          If you find my answer useful - Please give the post a šŸ‘ - "thumbs up"

          pfSense+ 23.05.1 (ZFS)

          QOTOM-Q355G4 Quad Lan.
          CPUĀ  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
          LANĀ  : 4 x Intel 211, DiskĀ  : 240G SAMSUNG MZ7L3240HCHQ SSD

          JKnottJ 1 Reply Last reply Reply Quote 0
          • JKnottJ
            JKnott @bingo600
            last edited by

            @bingo600

            I thought Teams was aimed at business and Skype was still alive and kicking for consumer use.

            PfSense running on Qotom mini PC
            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
            UniFi AC-Lite access point

            I haven't lost my mind. It's around here...somewhere...

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Can't remember the last time I used Skype. I used to have a stand-alone Skype hardware phone but that was rendered obsolete some time ago after MS bought it.

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              • B
                BBCModelB
                last edited by

                so I've picked up a Gigaset c300 handset & n300ai base unit, for voip use

                I've signed up with a local provider and hooked up the phone earlier today

                I made a test outgoing call - worked fine
                I made a test incoming call - worked fine BUT I was expecting my pfsense router to block it

                I haven't made any special allowances for the voip phone, yet my router lets the call through and handset successfully rings and lets me answer the call

                can someone explain how this worked? I was expecting to set up port forwarding or something to permit an incoming call?

                JKnottJ bingo600B 2 Replies Last reply Reply Quote 1
                • JKnottJ
                  JKnott @BBCModelB
                  last edited by

                  @bbcmodelb said in replace home phone with VOIP phone:

                  can someone explain how this worked?

                  I haven't checked for details, but I suspect the phone initiates the connection to the server and maintains some traffic that will keep the connection alive. When a device on the LAN initiates a connection, firewalls automagically allow the return traffic.

                  Fire up Packet Capture to see what's happening.

                  PfSense running on Qotom mini PC
                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                  UniFi AC-Lite access point

                  I haven't lost my mind. It's around here...somewhere...

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Yup, that's what I expect to happen.
                    The phone initiates the SIP session with an external provider outbound. pfSense allows that because it's an outbound connection. The SIP session and firewall state are held open with keep alive packets. The provider is able to use that open session to send the SIP invites for the incoming call. The phone uses the info in the invite to initiate and RDP session with the provider. The provider uses that open session/state to send the incoming audio back. The call succeeds.

                    For phones behind the firewall talking to an external server usually no special settings are required in pfSense.
                    https://docs.netgate.com/pfsense/en/latest/recipes/nat-voip-phones.html#configuring-nat-for-voip-phones

                    Steve

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                    • B
                      BBCModelB
                      last edited by

                      ah, thank you both for explaining that - makes sense

                      I thought, I wonder if its using some kind of NAT where the phone keeps pulsing the the remote PBX, in order the for PBX to initiate a call to my router

                      Is there anything, security wise, to be aware of?

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        I would probably check the state table for the phone IP and see what else it's connecting to. It's probably 'phoning home' for firmware updates etc. Setting up a separate pass rule for just that IP with logging would catch that over a longer period.
                        Ideally you would put the phone in a separate subnet so that if the phone itself was ever compromised (unlikely) it would not have access to other local hosts.

                        Steve

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                        • bingo600B
                          bingo600 @BBCModelB
                          last edited by bingo600

                          @bbcmodelb said in replace home phone with VOIP phone:

                          so I've picked up a Gigaset c300 handset & n300ai base unit, for voip use

                          I've signed up with a local provider and hooked up the phone earlier today

                          I made a test outgoing call - worked fine
                          I made a test incoming call - worked fine

                          The Base is keeping the session to your sip provider "open" all the time.

                          The Gigaset bases usually can bind to 6 DECT handsets , if you need more of those. And i think they can register with 6 different providers at the same time too.

                          /Bingo

                          If you find my answer useful - Please give the post a šŸ‘ - "thumbs up"

                          pfSense+ 23.05.1 (ZFS)

                          QOTOM-Q355G4 Quad Lan.
                          CPUĀ  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
                          LANĀ  : 4 x Intel 211, DiskĀ  : 240G SAMSUNG MZ7L3240HCHQ SSD

                          1 Reply Last reply Reply Quote 0
                          • B
                            BBCModelB
                            last edited by

                            looks like everything is working now!

                            many thanks to everyone who gave their input!

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