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    replace home phone with VOIP phone

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B
      BBCModelB @provels
      last edited by

      @provels said in replace home phone with VOIP phone:

      Just sayin', but I left VOIP at home about 10 years ago for Cell alone with a Link2Cell phone base station with 5 handsets to spread around the house. I can use my cell at home, but VOIP in the car is tough...

      cell phone coverage is unreliable where I am, so that's a no go

      I've found a VOIP phone in the attic, a Polycom CX600, which should do the job. I'll set it up on a VLAN behind Pfsense as suggested and see how I get on

      Thanks all for the comments

      JKnottJ NogBadTheBadN 2 Replies Last reply Reply Quote 0
      • JKnottJ
        JKnott @BBCModelB
        last edited by

        @bbcmodelb said in replace home phone with VOIP phone:

        cell phone coverage is unreliable where I am, so that's a no go

        Cell coverage is poor in my condo, but WiFi calling works well.

        PfSense running on Qotom mini PC
        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
        UniFi AC-Lite access point

        I haven't lost my mind. It's around here...somewhere...

        1 Reply Last reply Reply Quote 0
        • NogBadTheBadN
          NogBadTheBad @BBCModelB
          last edited by NogBadTheBad

          @bbcmodelb said in replace home phone with VOIP phone:

          CX600

          Think you might find it only supports Microsoft Lync, maybe that's the reason why it's in the Attic.

          Andy

          1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

          B 1 Reply Last reply Reply Quote 0
          • B
            BBCModelB @NogBadTheBad
            last edited by

            @nogbadthebad said in replace home phone with VOIP phone:

            @bbcmodelb said in replace home phone with VOIP phone:

            CX600

            Think you might find it only supports Microsoft Lync, maybe that's the reason why it's in the Attic.

            😞 😞 😞 😞 😞

            in that case, am I better off buying a proper VOIP phone or an adapter to plug into my existing phone(which will be redundant) - I'm thinking call clarity / features?

            NogBadTheBadN 1 Reply Last reply Reply Quote 0
            • NogBadTheBadN
              NogBadTheBad @BBCModelB
              last edited by NogBadTheBad

              @bbcmodelb If you have network ports scattered about the house, you could move a VOIP phone wherever you wanted, the features would mostly be down to the VOIP provider.

              There are plenty of cheap ones on eBay.

              The Snom 710 I mentioned is all configureable via a web page once the phone gets an IP address.

              Andy

              1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

              1 Reply Last reply Reply Quote 0
              • bingo600B
                bingo600
                last edited by bingo600

                I'd go for either an ATA (Analog to VoIP) adapter , and reuse your existing phone.

                Ie.
                The linksys is a quite old design , but well proven
                https://www.amazon.com/Eboxer-Gateway-Protocol-Internet-Adapter/dp/B07KKD1HY3/

                I'd prob go for this one , the $4 more for an extra analog channel (2'nd phone). could come in handy.
                https://www.amazon.com/Grandstream-GS-HT802-Analog-Telephone-Adapter/dp/B01JH7MYKA/

                Same func as the GS above , but only 1 analog port
                https://www.amazon.com/Grandstream-HT801-Single-Port-Telephone-Adapter/dp/B06XW1BQHC/

                Or get a new DECT set w. VoIP capabilities.

                I can recommend Gigaset DECT VoIP phones.
                https://www.amazon.com/Gigaset-C530-Duo-Additional-Businesses/dp/B08M6CWBXX/

                https://www.amazon.com/Handsets-Affordable-Replacement-Nationwide-robocalls/dp/B085RV13ZP/

                I think you're UK based ... Just found out

                Too bad you're not in EU anymore.
                https://www.amazon.de/Gigaset-C430A-Telefon-Schnurlostelefon-Freisprechfunktion-Go-platin/dp/B00TG2BHBO/

                A Gigaset GO-Box 100 - They usually connect to most DECT/GAP handsets
                See reviews
                https://www.amazon.co.uk/Gigaset-GO-Box-100-black/dp/B087XN4YZ4/

                Handset for the Go Box
                https://www.amazon.co.uk/Gigaset-C430H-Additional-Cordless-Handset/dp/B00F5V2FJ8/

                Or dual (Just don't connect the Base) so you'll end up w. 1 charger
                https://www.amazon.co.uk/Gigaset-Nuisance-Blocking-Cordless-Answering-black/dp/B00F07U4R2/

                Note:
                DECT phones from EU uses different freq , than US.
                Make sure your choice has US freq's EU freq's , aka. buy locally.

                Watch out for things like this one , (remember to get the DECT/VoIP base)
                https://www.amazon.com/Grandstream-DP720-Dect-Cordless-Telephone/dp/B01GUFAZ9O/

                Base
                https://www.amazon.com/Grandstream-DP750-DECT-Station-Black/dp/B01GUFAYPO/

                If you're happy with your existing analog , i'd prob try the ATA first.
                If you need more handsets scattered around the house , i'd go for a new DECT system w. VoIP capabilities.

                /Bingo

                If you find my answer useful - Please give the post a 👍 - "thumbs up"

                pfSense+ 23.05.1 (ZFS)

                QOTOM-Q355G4 Quad Lan.
                CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
                LAN  : 4 x Intel 211, Disk  : 240G SAMSUNG MZ7L3240HCHQ SSD

                B 1 Reply Last reply Reply Quote 0
                • S
                  slimypizza
                  last edited by

                  Have you thought of Ooma? I have a wireless phone system with the base hardwired to my LAN and all extensions cordless.

                  1 Reply Last reply Reply Quote 0
                  • B
                    BBCModelB @bingo600
                    last edited by

                    @bingo600

                    great info, thanks

                    1 Reply Last reply Reply Quote 0
                    • B
                      BBCModelB
                      last edited by

                      thank you all so much for the great info - will check out all options mentioned

                      👍

                      1 Reply Last reply Reply Quote 0
                      • B
                        BBCModelB
                        last edited by

                        @bingo600 said in replace home phone with VOIP phone:

                        Gigaset-C430A

                        How is Skype doing these days? Does it have a poor reputation? The phone I found in the attic is designed for it. Its a Polycom CX600.

                        bingo600B 1 Reply Last reply Reply Quote 0
                        • bingo600B
                          bingo600 @BBCModelB
                          last edited by

                          @bbcmodelb
                          Skype Cloud is "dead/dying" - Replaced by Teams

                          If you find my answer useful - Please give the post a 👍 - "thumbs up"

                          pfSense+ 23.05.1 (ZFS)

                          QOTOM-Q355G4 Quad Lan.
                          CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
                          LAN  : 4 x Intel 211, Disk  : 240G SAMSUNG MZ7L3240HCHQ SSD

                          JKnottJ 1 Reply Last reply Reply Quote 0
                          • JKnottJ
                            JKnott @bingo600
                            last edited by

                            @bingo600

                            I thought Teams was aimed at business and Skype was still alive and kicking for consumer use.

                            PfSense running on Qotom mini PC
                            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                            UniFi AC-Lite access point

                            I haven't lost my mind. It's around here...somewhere...

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Can't remember the last time I used Skype. I used to have a stand-alone Skype hardware phone but that was rendered obsolete some time ago after MS bought it.

                              1 Reply Last reply Reply Quote 0
                              • B
                                BBCModelB
                                last edited by

                                so I've picked up a Gigaset c300 handset & n300ai base unit, for voip use

                                I've signed up with a local provider and hooked up the phone earlier today

                                I made a test outgoing call - worked fine
                                I made a test incoming call - worked fine BUT I was expecting my pfsense router to block it

                                I haven't made any special allowances for the voip phone, yet my router lets the call through and handset successfully rings and lets me answer the call

                                can someone explain how this worked? I was expecting to set up port forwarding or something to permit an incoming call?

                                JKnottJ bingo600B 2 Replies Last reply Reply Quote 1
                                • JKnottJ
                                  JKnott @BBCModelB
                                  last edited by

                                  @bbcmodelb said in replace home phone with VOIP phone:

                                  can someone explain how this worked?

                                  I haven't checked for details, but I suspect the phone initiates the connection to the server and maintains some traffic that will keep the connection alive. When a device on the LAN initiates a connection, firewalls automagically allow the return traffic.

                                  Fire up Packet Capture to see what's happening.

                                  PfSense running on Qotom mini PC
                                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                  UniFi AC-Lite access point

                                  I haven't lost my mind. It's around here...somewhere...

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Yup, that's what I expect to happen.
                                    The phone initiates the SIP session with an external provider outbound. pfSense allows that because it's an outbound connection. The SIP session and firewall state are held open with keep alive packets. The provider is able to use that open session to send the SIP invites for the incoming call. The phone uses the info in the invite to initiate and RDP session with the provider. The provider uses that open session/state to send the incoming audio back. The call succeeds.

                                    For phones behind the firewall talking to an external server usually no special settings are required in pfSense.
                                    https://docs.netgate.com/pfsense/en/latest/recipes/nat-voip-phones.html#configuring-nat-for-voip-phones

                                    Steve

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                                    • B
                                      BBCModelB
                                      last edited by

                                      ah, thank you both for explaining that - makes sense

                                      I thought, I wonder if its using some kind of NAT where the phone keeps pulsing the the remote PBX, in order the for PBX to initiate a call to my router

                                      Is there anything, security wise, to be aware of?

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        I would probably check the state table for the phone IP and see what else it's connecting to. It's probably 'phoning home' for firmware updates etc. Setting up a separate pass rule for just that IP with logging would catch that over a longer period.
                                        Ideally you would put the phone in a separate subnet so that if the phone itself was ever compromised (unlikely) it would not have access to other local hosts.

                                        Steve

                                        1 Reply Last reply Reply Quote 0
                                        • bingo600B
                                          bingo600 @BBCModelB
                                          last edited by bingo600

                                          @bbcmodelb said in replace home phone with VOIP phone:

                                          so I've picked up a Gigaset c300 handset & n300ai base unit, for voip use

                                          I've signed up with a local provider and hooked up the phone earlier today

                                          I made a test outgoing call - worked fine
                                          I made a test incoming call - worked fine

                                          The Base is keeping the session to your sip provider "open" all the time.

                                          The Gigaset bases usually can bind to 6 DECT handsets , if you need more of those. And i think they can register with 6 different providers at the same time too.

                                          /Bingo

                                          If you find my answer useful - Please give the post a 👍 - "thumbs up"

                                          pfSense+ 23.05.1 (ZFS)

                                          QOTOM-Q355G4 Quad Lan.
                                          CPU  : Core i5 5250U, Ram : 8GB Kingston DDR3LV 1600
                                          LAN  : 4 x Intel 211, Disk  : 240G SAMSUNG MZ7L3240HCHQ SSD

                                          1 Reply Last reply Reply Quote 0
                                          • B
                                            BBCModelB
                                            last edited by

                                            looks like everything is working now!

                                            many thanks to everyone who gave their input!

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