Brand New 2100 out of the Box Won't Boot

[WN]

Getting the follow garble via console. Tried factor reset nothing. All three LED's on front ar flashing steady blue blinking lights.

[kiokoman]

@wn
did you set the com port to 115200/8/N/1 ?
maybe try SecureCRT -> https://www.vandyke.com/cgi-bin/releases.php?product=securecrt#

[KOM]

@kiokoman said in Brand New 2100 out of the Box Won't Boot:

maybe try SecureCRT

If putty can't talk to it properly, nothing can.

@WN Open a ticket with Netgate Support.

[WN]

@kom Yeah... That was Putty and the setting for serial communications are correct. The issue is the box? Just got it. Do I send it back or is there a way to flash it?

[WN]

@wn
Assuming its bricked and I should return to seller... If there are any options to recover device I'm onboard to try.

[SteveITS]

@wn As KOM says open a ticket. You should get free support as it's a Netgate device. ("zero to ping")